Peep Eyewear Reviews 

306
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the repairs and the friendly, professional support provided by the knowledgeable team members. People truly love how their vintage or severely damaged frames are carefully restored to look completely brand new again. Consumers also note the impressively fast turnaround times and remarkably reasonable prices compared to traditional high street opticians. Reviewers consistently appreciate the clear and helpful communication maintained throughout the entire process, making it very convenient to order specialized lenses. Many individuals note that they would gladly recommend these services to anyone needing reliable eyewear solutions.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional frame repairs and high-quality lens... See more

Service

Customers consistently note positive experiences with service, highlighting prompt, efficient, and... See more

Quality

People report positive experiences with quality, expressing deep satisfaction with the craftsmanship and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional helpfulness and... See more

Price

Clients share positive opinions on price, highlighting fair costs compared to traditional alternatives.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ease of ordering (the website is great and addresses all questions you could possible have) right through to delivery of my repaired frames (excellent communication throughout!) I would not hesit... See more

Company replied

Rated 5 out of 5 stars

Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better t... See more

Company replied

Rated 5 out of 5 stars

Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the fram... See more

Company replied

Rated 5 out of 5 stars

I've used Peep Eyewear twice now, having started to experience migraines which I felt were probably being caused by too much screen time and poor glasses (vooglam, don't use!). I had a call with Chris... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Optical Products Manufacturer
  5. Optician
  6. Sunglasses Store

Written by the company

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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No recent history of asking for reviews

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4.9

All reviews

(306)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Personal Service

The personal service I received from Chris at Peep was exceptional, from first contact to receiving my glasses. I cannot wait to receive my second pair.

December 6, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for the kind words — that’s really lovely to hear.

I’m pleased the whole process, from first contact through to receiving your glasses, felt smooth and well looked after. We put a lot of care into making sure each pair is done properly, so it’s great to know that came through.

I hope you enjoy your second pair just as much when they arrive, and thanks again for taking the time to leave a review.

Best wishes,
Chris & Jo

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Rated 5 out of 5 stars

The first and last person i would go to!

I needed my glasses fixing as the rim was broken. Gave me an estimate of 1 week and got it back like new in just 5 days! Amazing pricing and great customer service. Highly recommend

December 13, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the lovely review — that really means a lot to us.

I’m glad we could get the rim repair turned around quickly and have your glasses back with you looking as they should. We always aim to be upfront on timescales and pricing, so it’s great to hear that came through in your experience.

Thanks again for taking the time to recommend us — it’s genuinely appreciated.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

I had a pair of Dior glasses which was…

I had a pair of Dior glasses which was broken they soldered the arm back on them great service and highly recommend anyone that has glasses broken to send them in .

November 29, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for the lovely review! We’re really glad we were able to bring your Dior glasses back to life for you. If you ever need any other repairs or help with lenses in the future, we’re always here.

Thanks again for recommending us — it means a lot.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Must use forget specsavers

Initially l had some issues with prescription lenses being fitted into another frame, after having done a lot of research, emails & conversations I found Peep online. Chris, (who l have to say has the patience of a saint after me asking so many questions) was so good, the process is easy, l didn’t feel rushed into making a purchase & ended up buying a spare set of lenses from Peeps l now have 2 pairs of prescription driving glasses (1pair just in case ) the customer service was extremely good along with a speedy service and advice.
I have given their postcard & details to so many friends as they were so impressed with my glasses can’t say a big enough thank you 🙏🏽🙏🏽

November 11, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for this lovely review — it really means a lot to us.

I’m so glad we could help get everything sorted for you, especially after the trouble you had trying to get lenses fitted elsewhere. It’s great to hear you’ve now got two pairs of driving glasses that you feel confident with.

You were an absolute pleasure to look after, and I’m really grateful for all the friends you’ve passed our details on to — word of mouth genuinely makes a huge difference for a small business like ours.

Thanks again for the kind words and for choosing Peep.
Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Phenomenal brilliant amazing superb…

Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the frames were black plastic and were past their best. Peep Eyewear brought them back to life and totally exceeded all my expectations. Thank you, Pauline

November 18, 2025
Unprompted review
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Reply from Peep Eyewear

Hi Pauline,

Thank you so much for the wonderful review — what a message to receive! We’re really glad you decided to give your frames a second life, and even happier that the polish exceeded your expectations.

Black plastic frames respond beautifully to a proper restoration, and it’s always satisfying seeing them come back looking fresh again — especially when it saves you from buying a whole new pair.

Thanks again for trusting us with them, and we’re here any time you need a service, a tweak, or another bit of TLC.

Best wishes,
Chris & Jo
Peep Eyewear

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Rated 5 out of 5 stars

Excellent speedy service offering…

Excellent speedy service offering excellent value for very high quality lenses. I have had lenses replaced 7 frames with Peep and the results have been outstanding. Half the cost of my local opticians. Very response and helpful

November 3, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the lovely review! We really appreciate you coming back to us for multiple pairs — it means a lot. We're so glad you’ve been happy with the quality and value of the lenses, and it’s great to hear you’ve had such good results across all your frames.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Excellent customer service from start to finish

Chris was very helpful and his communication was excellent. He did all he could yo ensure that the glasses I received were what I expected.

Keep up the good work.

October 17, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for your lovely feedback! We're really glad to hear you’re happy with your glasses and the service you received. It was a pleasure helping you find the right pair.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Just Fantastic

A brilliant service. I was heartbroken when I broke my Tom Ford glasses but the team at Peep fixed them in a jiffy. I’m over the moon to have them back so quickly and a perfect repair. Thank you so much you’ve made my day!

October 17, 2025
Unprompted review
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Reply from Peep Eyewear

That’s so lovely to hear — thank you! We’re really glad we could bring your Tom Fords back to life for you, and even happier to know you’re pleased with the repair.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

A great small company

Couldn’t be happier. Great speedy service, excellent communication and brilliant repair. Thanks for reuniting me with my favourite sunglasses at half the price quoted by Ray Ban.

October 10, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much, — that’s lovely to hear! We’re so glad we could bring your favourite sunglasses back to life (and save you a fair bit too!). Thanks again for choosing Peep.

– Chris & Jo

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Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. So pleased I had my glasses repaired. So easy, very reasonable cost, fast turnaround and the glasses are like new - thank you.

October 4, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the lovely review! 😊
We’re really glad to hear you’re happy with how your glasses turned out — we love giving favourite frames a new lease of life.

Thanks again for choosing Peep!
Chris & Jo

Rated 5 out of 5 stars

Great service and communication was…

Great service and communication was excellent.
Sorted out the broken hinge really easily. Can’t recommend highly enough!

October 1, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the kind words! We’re really pleased we could get your hinge sorted quickly and that you’re happy with the service. Great communication works both ways, so thank you for making it easy for us too 🙂

Best wishes,
Chris & Jo
Peep Eyewear

Rated 5 out of 5 stars

Best option for FL-41 lenses.

Best option for FL-41 lenses in the UK. Really affordable and allows you to reuse your frames easily. Great customer service.

September 29, 2025
Unprompted review
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Reply from Peep Eyewear

That’s brilliant to hear — thank you! 🙌
We’re all about keeping FL-41 affordable and letting you reuse the frames you love. If your prescription changes or you fancy another pair down the line, just give us a shout — we’ll be happy to help.

— Chris & Jo, Peep Eyewear

Rated 5 out of 5 stars

ABSOLUTELY AMAZING SERVICE FROM LOCAL…

ABSOLUTELY AMAZING SERVICE FROM LOCAL BUSINESS!
After my boyfriend stood on my favourite sunglasses and snapped them after I lovingly looked after them for 5 years I lost my mind. I was told by other glasses repairs companies, as well as Moncler repairs themselves that the glasses were beyond repair. So I contacted Peep Eyewear with a couple of photos of the damage shown below as I have had these sunglasses for 5 years and I love them so much and didn't want them to go in the bin . Chris contacted me with 2 repair options as well as reapply the old emblem from the broken arm onto a new arm. It took him 2 weeks to complete and they look absolutely amazing. You would never be able to tell they have been repaired.Big thank you to Chris who repaired them for me REPAIR, REPAIR, REPAIR CHOOSE PEEP EYEWEAR!:)

August 16, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for your amazing review! We’re really glad we could bring your sunglasses back to life — especially after you’d been told they couldn’t be repaired. It’s always a pleasure saving a much-loved pair and giving them many more years of wear.

Thanks again for trusting us with them — and for spreading the word about repairs instead of the bin.

Best wishes,
Chris & Jo

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Rated 5 out of 5 stars

Brilliant service

Brilliant service! Perfect repair and so speedy! Really friendly and helpful service - I'm so glad I I've found them and will be using them again.

September 19, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for your lovely feedback! We’re really glad we could get your glasses repaired quickly and that you’re happy with the service. We’ll be here whenever you need us again.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Great company. Great job.

Had some old but loved frames polished, straightened and reglazed. Now they’re as good as new. A lovely job done by lovely, very helpful people. Simple to navigate order process and great communication throughout. Thoroughly recommend.

September 5, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for your kind words — we’re really pleased to hear your frames have come back feeling as good as new. It’s always a pleasure bringing much-loved glasses back to life, and we really appreciate you recommending us.

Best wishes,
Chris & Jo

Rated 4 out of 5 stars

Good new glasses

My new glasses were well made

September 2, 2025
Unprompted review
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Reply from Peep Eyewear

Hi Anne,

Thank you so much for your kind words — we’re really pleased you’re happy with your new glasses.

Best wishes,
Chris & Jo
Peep Eyewear

Rated 5 out of 5 stars

Just got my new frames! Highly recommend. :)

I have ordered 4 pairs of frames with prescription lenses now and couldn't be more satisfied with the service over the years. Wonderful company, wonderful customer service, great selection of unique frames you wouldn't be able to find with Warby Parker or other leading brands. I love Peep Eyewear!

September 1, 2025
Unprompted review
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Reply from Peep Eyewear

Hi Ruby,

Thank you so much for your kind words and for being such a loyal customer over the years! We’re delighted to hear you’re enjoying your new frames and that you’ve found some truly unique pairs with us. It really means a lot to know our service and collection stand out for you.

Best wishes,
Chris & Jo

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Rated 5 out of 5 stars

Skilled, Honest, and Professional Eyewear Repair

I recently discovered Peep Eyewear while searching for a company to repair the metal frame on my luxury sunglasses. For context, I had already tried several high-end stores, including Louis Vuitton (who told me the repair was impossible), Selfridges (specialists in eyewear, but they refused the job), and multiple other boutiques around London.
The only place willing to take on the repair was Peep. At first, I wasn’t fully satisfied with the paint finish and raised this with the team via WhatsApp. They were very understanding and agreed that some paint needed redoing for a better match. After this adjustment, the result was outstanding — my sunglasses look brand new, and I couldn’t be happier.
Highly recommend their professionalism and craftsmanship!

August 31, 2025
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you so much for taking the time to share your experience! We’re really pleased we could help bring your sunglasses back to life, especially after you’d already tried the big-name boutiques.

We always want our repairs to be spot on, so we really appreciate you raising the paint match with us — and we’re glad we could make the adjustment and get them looking brand new for you.

Your recommendation means a lot, and it’s great to hear you’re happy with both the result and our service.

Best wishes,
Chris & Jo – Peep Eyewear

Rated 5 out of 5 stars

Excellent repair service

Peep Eyewear provided excellent service - needed both hinges fixed on my glasses, and they came back fixed and in great condition. Speedy communication for any queries - would recommend!

August 13, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for the lovely review! We’re really happy to hear both hinges are now solid and your glasses came back in great condition. Keeping you updated quickly is important to us, so it’s great to know the communication helped.

If you ever need a quick tweak or clean, just pop them back to us and we’ll sort it. Thanks again for the recommendation!

Best wishes,
Chris & Jo – Peep Eyewear

Rated 5 out of 5 stars

Peep Eyewear are absolutely brilliant

Peep Eyewear are absolutely brilliant. I love my new glasses, and the fact that they’re unique & saving waste is even better. My glasses arrived quickly and their customer service is also excellent; they were quick to respond and personable. I’ll keep coming back and recommend to everyone!

July 24, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for such a wonderful review! We’re thrilled you love your new frames — and even happier that the uniqueness and sustainability side mean something to you too. Great to know the speedy delivery and friendly support hit the mark. We’ll be here whenever you need us, and really appreciate you recommending us on.

— Chris & Jo, Peep Eyewear 👓🌿

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