Peep Eyewear Reviews 289

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they receive. Many people highlight the professionalism and helpfulness of the staff, noting their ability to restore beloved eyewear to an "as new" condition, often exceeding expectations. The pricing is also frequently mentioned as being very reasonable, especially given the high quality of work. Reviewers are particularly impressed with the company's ability to repair seemingly irreparable glasses and to fit new lenses into vintage or unique frames. The communication throughout the process is often described as brilliant, with staff keeping customers informed every step of the way.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praised the quality of the lenses, especially... See more

Service

People report positive experiences with service. Customers consistently praise the professional, friendly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism and helpfulness.... See more

Price

Consumers find price to be positive. Many reviewers highlight the reasonable and competitive costs for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Peep Eyewear twice now, having started to experience migraines which I felt were probably being caused by too much screen time and poor glasses (vooglam, don't use!). I had a call with Chris... See more

Company replied

Rated 5 out of 5 stars

Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better t... See more

Company replied

Rated 5 out of 5 stars

Peep polished my scratched and dull looking Cutler and Gross glasses and made them look better than new! They somehow put them back together better than the original manufacturer too, as now the arms... See more

Company replied

Rated 5 out of 5 stars

Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the fram... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Optical Products Manufacturer
  5. Optician
  6. Sunglasses Store

Written by the company

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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Rated 5 out of 5 stars

What a great company!

What a great company!! Found them on a Google search. Have an old pair of Dior sunglasses the frames were literally hanging on by one screw. In less then a week Peep Eyewear have returned my sunglasses looking perfect! They even stuck back on the Dior emblem free of charge. Their communication in the process was absolutely fantastic! What a great company. Highly recommended

May 2, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the lovely review Selena! Glad you can enjoy your Dior sunnies for another season and beyond, Jo and Chris :)

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Rated 5 out of 5 stars

Excellent Company!

I cannot recommend this company enough! Very responsive, reliable and super efficent. In less than a week I had a great new pair of glasses using my old lenses. Very pleased with end result and would definitely use them again.

April 28, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for the kind words! 😊 We’re really glad we could get your glasses turned around so quickly — and it’s brilliant to hear you’re happy with the result. Reusing good lenses is such a smart move, and it was a pleasure helping you bring them back to life in a new frame. Hope they’re serving you well — and of course, we’d love to help again anytime!

Thanks again from all of us at Peep 👓✨

Rated 5 out of 5 stars

As usual, high standard from Peep Eyewear.

As usual, high standard re glazing with my prescription. Always great and quick. Many thanks.

April 16, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much! 😊 It means the world to hear that you’ve had another great experience with us. Always a pleasure getting your frames sorted and back out looking sharp — thanks for trusting us again! 💚

Rated 5 out of 5 stars

Another superb repair

Another superb repair. Fast and meticulous. Friendly to deal with. Wouldn't take my business anywhere else.

April 14, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for the lovely review!

We’re really glad to hear you were happy with the repair — and it means a lot to know you wouldn’t take your glasses anywhere else. Always a pleasure to help, and we’ll be here whenever your frames need a bit of TLC again 😊

– Chris & the Peep team 👓✨

Rated 5 out of 5 stars

Brilliant company, I highly recommend

Chris was super responsive and easy to deal with, the instructions were very clear, and my sunglasses were returned to me with new prescription lenses a week later. I very much appreciated such good service and I will definitely both use them again and recommend to friends. A great little company.

April 11, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the lovely review Sophie! Happy we could update your sunglasses for you in time for the sunshine, Chris and Jo :)

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Rated 5 out of 5 stars

Fixed my favourite glasses…

I've not used my favourite Prada glasses for ages as being held together with blu tack is not the best look. Found peep eyewear on google and was so pleased with the service - super quick, less than a week from sending to receiving the fixed glasses. You would never know they had been broken

April 8, 2025
Unprompted review
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Reply from Peep Eyewear

Ah, we love a good blu tack rescue story! 😄 So glad we could bring your favourite Pradas back to life properly — no more temporary fixes needed! Thanks so much for your kind words, and we’re really happy to hear you’re pleased with the service 💚

Rated 5 out of 5 stars

Good price, excellent communication, perfect workmanship

Needed work doing on some bog standard Ray-Ban's and a pair of high end Italian glasses. The guys at Peep made every step easy and kept me informed all the way, from ordering to final dispatch. The specs were perfect on arrival. The Italian specs were a virtual rebuild. Have recommended Peep to my friends and will definitely use Peep again. Superb

March 14, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for the kind words – that really means a lot! We’re so pleased to hear both pairs of glasses came back just right, especially the Italian ones after their virtual rebuild! It was a real pleasure helping you with them, and we're chuffed you'd recommend us.

If you ever need anything again, you know where we are 😊
Have a great day and chat soon,
Chris – Peep Eyewear

Rated 5 out of 5 stars

Found PEEP by chance with Google

Found PEEP by chance with Google. I wanted the arms replaced as one of the arms was fractured. Peep have either welded or brazed the fractured arm meaning the arms don't need altering. Many thanks. Saves going to Specsavers! (In fact, Specsavers only wanted to sell me new complete spectacles - after an eye test).
Excellent repair job. Many thanks.

March 19, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks for the great review Philip! Happy to help - you know where we are if you need any replacement lenses or further repairs, team peep :)

Rated 5 out of 5 stars

Consistently excellent

This was my second time shopping at Peep and I had the same fantastic service. The try-at-home option is really useful, and once my frames were picked out my new glasses arrived in just a week. I’m really happy with them!

March 22, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for your lovely review! 😊 We're so pleased you had another great experience with us—and love that the Home Try-On helped you find the perfect frames. It’s always a pleasure helping you, and we're thrilled you're happy with your new glasses!

Give us a shout anytime you need anything else.

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Rated 5 out of 5 stars

Came across PEEP Eyewear by sheer…

Came across PEEP Eyewear by sheer chance, after my High St Chain quoted me an extortionate amount to purely Tint my lenses. I was a little hesitant sending my glasses in the post...
I did and I had excellent customer experience from Chris & Jo through WhatsApp Chat.
My Glasses arrived today in super fast time, and I'm so happy 😊. Can't wait for the sun to come out so I can happily wear my sunglasses 😎.
Will definitely be using PEEP from now.
Thanks guys x

March 21, 2025
Unprompted review
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Reply from Peep Eyewear

What a lovely message – thank you so much! 😊 We’re so glad you took the chance on us, and even happier to hear you’re loving your newly tinted sunglasses! It was a real pleasure chatting and helping get everything just right — now we just need the sunshine to cooperate 😎☀️

Thanks again for trusting us with your frames — we’d love to help anytime!
Chris, Jo & the Peep Team 💚

Rated 5 out of 5 stars

Very quick turnaround

Very quick turnaround
Good price and good workmanship
Saved my vintage Porsche design aviators when i thought Id end up binning them 👌

March 14, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the kind words! 😊 Really glad we could save your Porsche Design aviators—what a classic pair to keep going! If you ever need anything else sorting, just give us a shout.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic Service – Highly Recommend!

I had the arm of my Gucci sunglasses repaired by Peep Eyewear, and I honestly couldn’t be happier with the experience. There was a slight issue when I first got them back—the arm was fixed perfectly, but there was a scratch on the lens. As soon as I let them know, they handled it so professionally and quickly.

I spoke to Chris on the phone, and he was so helpful—it was really nice to be able to talk to someone directly and feel reassured that everything would be sorted. Peep sent me a free postage label to return them, and instead of just trying to fix the scratch, they went the extra mile by sourcing brand-new replacement lenses directly from Gucci. Once fitted, they sent my sunglasses straight back, good as new!

The whole process was easy, their customer service was brilliant & the turn around time was really impressive too.

I’d 100% recommend Peep to anyone looking for eyewear repairs & I’ll absolutely be using the service again. Thank you!

March 20, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for your lovely review! 😊 It really means a lot to us that you took the time to share your experience.

I’m so glad we could get everything sorted with your Gucci sunglasses and that you’re happy with how it all turned out! We always aim to make things as smooth as possible, and it’s lovely to hear you felt reassured throughout. They looked fab when they left us (if we do say so ourselves!), so I hope you’re enjoying wearing them again.

Anytime you need us in the future, you know where we are!

Rated 5 out of 5 stars

Absolutely perfect

I really love my designer glasses and I want to avoid replacing them, but they've been looking really dull after 4 years of wearing them daily.

I just got them back from Peep's Polish service and I'm over the moon at how shiny they've become again. I'll keep on using them until my glasses can't take it any more.

March 19, 2025
Unprompted review
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Reply from Peep Eyewear

Ah, this made me smile—so glad to hear you’re loving how they turned out! 😊 It’s always great to give a favourite pair a new lease of life. We’ll be here whenever they need their next bit of TLC (or if they ever need a little extra help along the way).

Thanks so much for taking the time to leave a review!

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Rated 5 out of 5 stars

30 year old Ray-bans

Was gutted when my fav Ray-bans started to fall apart after 30 or so years, frames needed straightening and nose arms replacing. Peep Eyewear came to the rescue when Ray-ban themselves either couldn't or wouldn't. Service was excellent and speedy. Will use again, I have more for them to fix.

March 17, 2025
Unprompted review
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Reply from Peep Eyewear

Ah, this made my day—so glad we could give your favourite Ray-Bans a new lease of life! 30 years is seriously impressive… they’ve still got plenty more to give now! 😊

We’d be more than happy to sort the others for you whenever you’re ready—just give us a shout.

Rated 5 out of 5 stars

Chris was very helpful and attentive

Chris was very helpful and attentive. My glasses proved to be impossible to fix (due to my amateur attempts!), so Chris suggested a new pair from their stock. They are fantastic and stupidly reasonable compared to the chain opticians. I will be back for my next pair.

March 6, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much! 😊 Glad we could find you a great new pair—sometimes DIY repairs make things a little trickier, but we love a challenge! Delighted to hear you’re happy with them, and we’ll be ready whenever you need your next pair.

See you again soon!
– Chris & The Peep Eyewear Team 👓✨

Rated 5 out of 5 stars

Broken side replacement…

Glasses were sent off for broken side replacement, but due to the unusual hinge fitting, it was impossible to find a best match side. But Chris came up with a great solution—he found an alternative frame that the lenses fitted into perfectly, and at no extra charge.
Great customer service, was kept informed throughout, delighted with end result!

February 28, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much! 😊 Sometimes those tricky hinge fittings can be a challenge, but I’m really glad we found the perfect solution for you. Delighted to hear you're happy with the end result, and it was a pleasure keeping you updated along the way!

If you ever need anything else, just let me know. Enjoy your refreshed glasses! 👓✨

– Chris & The Peep Eyewear Team

Rated 5 out of 5 stars

Excellent service for new lenses

Really great experience with Peep. I had a good chat with Chris on the phone, we discussed sustainability and the fact certain high street opticians refuse to put new lenses in old frames preferring to make you buy new frames. I whatsapped Chris a pic of my glasses whilst on the phone and he said they were fine for new lenses and walked me through the online order process. Duly sent my glasses to him and they were delivered back to me a while later with the new lenses. An excellent service and pleased to be able to support small business. Thank you!

February 28, 2025
Unprompted review
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Reply from Peep Eyewear

Ahh, this is so lovely to read—thank you! 😊 Really enjoyed our chat, and I’m so glad we could get your glasses sorted. Totally with you on sustainability—there’s no need to ditch a perfectly good frame just because some places say so!

Appreciate you choosing to support a small business, it really means a lot. Enjoy your new lenses, and if you ever need anything, you know where I am!

Chris

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Rated 1 out of 5 stars

Garbage utter garbage

Sent my glasses away for repair for a solder as frame was snapped got them back a week later and frame still snapped £40 wasted and still no glasses, avoid

February 22, 2025
Unprompted review
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Reply from Peep Eyewear

We're sorry you feel this way. Your glasses were repaired and sent back in good condition, but unfortunately, the issue occurred during transit, which was beyond our control. We offered a free re-repair with return shipping, which was declined, so we issued a full refund immediately, prior to your review. It’s disappointing that we weren’t given the opportunity to resolve the repair for you, as we always take pride in looking after our customers and stand by our service.

Rated 5 out of 5 stars

Frame repair

Having had the lens fixing screw/bracket broken on a pair of glasses, I was looking for somewhere/someone who could (hopefully) repair them.
Out of the blue, I happened to be watching a TV programme about a lake district diving team who found peoples belongings dropped into e.g.lakes.
The programme featured a company called Peep Eyewear who repaired glasses.
I gave them a call, had a chat to Chris and duly sent the glasses off to 'Peep'.
Glasses came back, within a week (great turnaround!) looking like new and at a very reasonable price.
First class all round.! Would gladly recommend them.

January 24, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks for the great review Keith! So glad you found us on Lost and Found in the lakes and we were able to help you rewear your favourite frames - you know where we are should you need us again, Chris and Jo

Rated 5 out of 5 stars

Amazing efficient perfect!

They replied to my enquiry very quickly, the whole process all in all took only a few days and now my sunglasses are good as new!! I had a lot of anxiety about posting my precious glasses but it worked out perfectly. Thank you!

February 5, 2025
Unprompted review
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Reply from Peep Eyewear

Wow, thank you so much for the awesome review! 😊 We're thrilled to hear that you found our service efficient and that your sunglasses are looking good as new!

We totally understand the anxiety about sending off your precious glasses, so it means a lot to us that everything worked out perfectly.

If you ever need anything else, just give us a shout! Thanks again!

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