Peep Eyewear Reviews 

306
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the repairs and the friendly, professional support provided by the knowledgeable team members. People truly love how their vintage or severely damaged frames are carefully restored to look completely brand new again. Consumers also note the impressively fast turnaround times and remarkably reasonable prices compared to traditional high street opticians. Reviewers consistently appreciate the clear and helpful communication maintained throughout the entire process, making it very convenient to order specialized lenses. Many individuals note that they would gladly recommend these services to anyone needing reliable eyewear solutions.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional frame repairs and high-quality lens... See more

Service

Customers consistently note positive experiences with service, highlighting prompt, efficient, and... See more

Quality

People report positive experiences with quality, expressing deep satisfaction with the craftsmanship and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional helpfulness and... See more

Price

Clients share positive opinions on price, highlighting fair costs compared to traditional alternatives.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ease of ordering (the website is great and addresses all questions you could possible have) right through to delivery of my repaired frames (excellent communication throughout!) I would not hesit... See more

Company replied

Rated 5 out of 5 stars

Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better t... See more

Company replied

Rated 5 out of 5 stars

Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the fram... See more

Company replied

Rated 5 out of 5 stars

I've used Peep Eyewear twice now, having started to experience migraines which I felt were probably being caused by too much screen time and poor glasses (vooglam, don't use!). I had a call with Chris... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Optical Products Manufacturer
  5. Optician
  6. Sunglasses Store

Written by the company

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(306)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

It is a great service

It is a great service, very pleased with the cleaning of my frames and was interested see them cleaning frames on TV recently. But at £120 fir cleaning 2 frames it has recently become more expensive

January 21, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks for the great review Peter. We have increased our frame polish restoration service as it’s quite time consuming and intricate work dismantling the frames and then restoring, but so pleased you’re happy with result! Team Peep

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Rated 5 out of 5 stars

Simply the best

This is my first review of Peep but my second time using their repair and clean service and they have exceeded expectations both times!
I have had the same repair done firstly on my left side and most recently on the right side of my glasses, where the screw joining the arm to my frameless lenses has broken off. I was told that it could not be fixed by my now ex opticians repair team and low and behold it was not a problem at Peep! From drop off to them returning was less than a week and they feel more secure now than they did when I first bought them.
Brilliant service, great people and when I am due for new glasses I will be coming back to Peep for my new glasses.Thank you very much

January 22, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you Cat for the best review! So happy to help you rewear your fave frames - you know where we are when you need your new glasses! Chris & Jo :)

Rated 5 out of 5 stars

Chris was super helpful with my order

Chris was super helpful with my order. I found the frames I had been wanting for ages and used the try it on at home service first which was so easy. Then I chose my lenses, sent the frames back and they were returned to me within a week. I couldn’t be happier. Such a lovely company. I’ll be using again for sure.

January 18, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks for the lovely review Bethany! Enjoy your sustainable glasses - you know where we are if you need a lens update, thanks for shopping small, Chris and Jo :)

Rated 5 out of 5 stars

Great customer Service, top notch repair

I emailed them about my sunglasses which were stepped on and bent regarding which option was best to choose for the repair. They quickly responded with a helpful link to create the order for repair.
The the order was sent and returned within the same week and they're fully repaired. Great customer service and extremely happy with the outcome.

Thanks Peep Eyewear

January 17, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks for the smashing review Ronnie - happy to help you rewear your sunnies, you know where we are should you need us again, team peep

Rated 5 out of 5 stars

Great service!

So thrilled with the service at Peep eyewear! My initial email inquiry was responded to swiftly and in a pleasant manner. I sent for repair a pair of glasses that were too wide and frame that were slightly twisted, also a pair of sunglasses with a broken arm. Super happy with the high quality repair, definitely recommend

December 19, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks for the great review! You know where we are if you need our services again in 2025, team peep :)

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Rated 5 out of 5 stars

Re-framing so much better than shelling out yet again!

£50 for a pair of prescription reading glasses seems good to me, fitted in existing frames which we know fit and are good for a few more years yet. Considering how much we've wasted on frames over the years, Peep's excellent service and willingness to re-cycle is especially satisfying.

December 16, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the great review! You know where we are if you need an update, Jo and Chris :)

Rated 5 out of 5 stars

I recently had a new pair of glasses…

I recently had a new pair of glasses with broken arm hinges. The Peep Eyewear website made it easy to arrange a repair. Chris & Jo sourced perfect new arms and quickly returned my glasses safely. I highly recommend Peep Eyewear!

December 16, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks Gary for the great 5* review (Our 200th Yay!) - It really means alot you are super happy with our service :)

If you ever need anything eyewear related, just get in touch

Rated 5 out of 5 stars

Have used Peep Eyewear a couple of…

Have used Peep Eyewear a couple of times now for different repairs and they are so reliable! Quick clean repairs, and great communication from the team - always quick to reply to questions and so helpful. Would recommend !

December 12, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks for the lovely review Nicole - always here to help, have a wonderful Christmas, Jo :)

Rated 5 out of 5 stars

My favourite sunglasses back in action!

I sent my Saint Laurent sunglasses to be fixed as one of the arms had come off. I was contemplating getting new sunglasses when I came across Peep Eyewear and I'm so glad I did! The process was speedy and efficient and my favourite sunglasses are back in action. Thank you!

December 10, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks for the great review Lizzie - so happy we could help you rewear your fave sunnies! We’re here if you ever need us again, Jo and Chris :)

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Rated 5 out of 5 stars

Peeps for Peeps 👓

Hi there,
I searched high & low to ensure that I got the genuine article, as there suddenly seemed to be hundreds of "Peeps" advertised everywhere.
Eventually I was successful, they arrived this morning & I have only had to clean my glasses once all day as opposed to the previously countless rubs on my tee-shirt ! They are absolutely Excellent ! I have honestly never had such clean glasses, other than at the opticians. I 100% recommend them, from Carbon Klean.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and restoration…

Excellent service and restoration skills! They brought back to live my worn Chanel glasses, they look brand new! Thank you so much!

November 4, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks for the great review - happy we could help you rewear your Chanel glasses - enjoy! Team Peep :)

Rated 5 out of 5 stars

Absolute 5 Star Service!

I bought a pair of quirky Prada sunglasses online (as a present for my daughter) from a well-known high street store in their sale, and they arrived in their fancy box with several tiny screws which had fallen out. Thinking that any optician would easily fix them, I didn’t bother to return them - until after the “return” period had expired. Local optician refused to mend them, said they were “not allowed” to do this - and then I found Peep Eyewear online! Sent them to Jo on Friday and the glasses were back with me on Monday, restored to their glory! First Class service, and with a smile! Fabulous customer service. Quick to respond to emails and extremely helpful. I thoroughly recommend Peep Eyewear!

November 4, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the fab review Sheila - happy to help and hope she enjoys them! Have a wonderful Christmas!
Jo :)

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Rated 5 out of 5 stars

1st of 3 pairs of Starck frames just…

1st of 3 pairs of Starck frames just back from Peep Eyewear.

Was a bit nervous about sending them off as had approached other sites with pictures only to be told "we refurb frames but cant do yours......".

Anyhoo, so pleased I'll be able to wear these again.

Pairs 2 n 3 will be going for the Peep Eyewear treatment in due course💯%!

October 16, 2024
Unprompted review
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Reply from Peep Eyewear

Happy we could refurb your stylish Starck frames for you - you know where we are when you’re ready to send in the others, team peep :)

Rated 5 out of 5 stars

I had 3 pairs fixed

I had 3 pairs fixed. 2 sets had new nose pieces fitted and one set of lenses. They were all a perfect match to the previous ones. They were sent off and returned very quickly. I was very happy all round with the service and would definitely use peep eyewear again!

October 12, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks so much for the great review! Happy we could help you rewear your fave frames - you know where are should you need us again - team peep ;)

Rated 5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent customer service. My Gucci glasses were still fabulous but tired, and Peep restored them to look brand new again. Super fast at responding to queries, and everything went smoothly. I look forward to using them again in the future.

October 4, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks for the great review V, happy to help you rewear your beloved Gucci’s! You know where we are should you need us again, Jo & Chris :)

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! Pair of 15 year old Persol sunglass frames badly worn with years of sea and sun exposure returned like new! Saved me over £250 to replace with new even though this design no longer available and new ones were not to my liking. Thanks Chris & Jo. Definitely recommend.

September 23, 2024
Unprompted review
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Reply from Peep Eyewear

So pleased we could restore your favourite Persol sunnies Steve - you know where we are should you need our services again, Jo & Chris :)

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Rated 5 out of 5 stars

Super service

Repairs undertaken quickly and to a very high standard. The glasses came back as new. Highly recommend.

September 9, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks for the great review Chris - you know where we are if you need us again, team peep

Rated 5 out of 5 stars

After I messed up receiving my delivery…

After I messed up receiving my delivery Peep sent the glasses a 2nd time with a lovely personal service. It’s a great company with fab, well restored products.

September 13, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks for the great review Christopher - you know where we are should you need us again! team peep

Rated 5 out of 5 stars

Just got my sunglasses back and they…

Just got my sunglasses back and they are perfect! Absolutely over the moon as the hinge broke and I was gutted, but peep did a perfect job of fixing them.

September 13, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

So happy we could help you rewear your fave sunnies Kristina - enjoy! Team peep :)

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