Peerspace Reviews 506

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

PeerSpace exposes your photo, name, job title, and event date, even after profile updates. Reviews lock in old info, and cleaning fees make prices unpredictable.

Company replied

Rated 4 out of 5 stars

Very easy booking process, streamlined. Only thing I don’t like is that after booking there is still no other option to contact host except via inbox. They should provide hosts phone number (mandate h... See more

Company replied

Rated 5 out of 5 stars

Peerspace has loads of offerings in a wide variety of locations. The app makes browsing and scheduling easy. This is a must have for orgs who are remote or hybrid and require meeting space from time t... See more

Company replied

Rated 4 out of 5 stars

Peerspace made it very easy to connect with a local vendor, who I would other wise not be aware of. You have to remember people are spending thousands of dollars for an event, as with all events the... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

Peerspace is the leading marketplace for hourly venue rentals for meetings, productions, and events. The company opens doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Peerspace welcomes guests to over 40,000 spaces where they can bring their creative ideas to life, and empowers hosts to earn additional income simply by opening their doors.


Contact info

3.9

Great

TrustScore 4 out of 5

506 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Amazing space and zero hassle

Amazing space and zero hassle! Would definitely book again.

October 27, 2024
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Reply from Peerspace

Hi Nicole - Thank you so much for this 5 star review! We're so pleased to hear that you had such a smooth experience booking an amazing space.

Rated 4 out of 5 stars

Great studio bad communication

Great studio, would def rent it again but the host was not very good at getting back to me. Would def rent again tho because the studio was so good!

October 27, 2024
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Reply from Peerspace

Hi Rafaelly - Thank you for leaving this review and bringing this to our attention. We’re glad to hear that you enjoyed the space, and we’ll be sure to pass your feedback along to the host. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Had a great experience

Had a great experience, venue was perfect!

October 27, 2024
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Reply from Peerspace

Hi Andrew - We're so excited to hear that you found the perfect venue for your needs. Thank you for this 5 star review!

Rated 5 out of 5 stars

Booking an office space has never been easier!

Peerspace made it so easy for me to book an office space within a short time frame. The space was professional and gorgeous. The host was easy to work with as well. 10/10 recommend. I will definitely be a returning customer.

October 23, 2024
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Reply from Peerspace

Hi George! We are excited to hear that you were able to locate a great space so quickly for your needs. Thank you so much for this 5 star review.

Rated 5 out of 5 stars

Beautiful Place

What a beautiful venue inside and out.
The host was helpful and responded quickly.

October 23, 2024
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Reply from Peerspace

Hi Monique - We're so thrilled to hear that you had a wonderful experience with this host and their space. Thank you for leaving this 5 star review!

Rated 5 out of 5 stars

Love the venue great location and…

Love the venue great location and friendly staff

October 19, 2024
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Reply from Peerspace

Hello Marelene - We're happy to hear that you had a wonderful experience with the venue and staff for your booking. Thank you for this 5-star review!

Rated 5 out of 5 stars

Lovely lovely lovely

House was quite lovely and well appointed. Owner was very communicative and the home was the perfect backdrop for my professional photos. I might even have to use this house for other events!!

October 18, 2024
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Reply from Peerspace

Hello Collaborative Assets LLC- we're so glad to hear that your experience was a great one. Thank you for this 5 star review!

Rated 5 out of 5 stars

Resonate

Resonate, Melissa Chin, was very accommodating and involved as needed or with availability to meet the needs of our group and beyond.

October 19, 2024
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Reply from Peerspace

Hi Vendetta, we’re so elated to hear about your great experience with our host. Thank you so much for this review!

Rated 5 out of 5 stars

Dinner party

Easy to find what I was looking for.

October 21, 2024
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Reply from Peerspace

Hi Letiya - We're so pleased to hear about your experience and thank you so much for this 5 star review!

Rated 1 out of 5 stars

⚠ Peerspace Fees Are No Joke! ⚠ For me…

⚠ Peerspace Fees Are No Joke! ⚠ For me as a host it feels more like a scam than a real business. As soon as you pay for an event, Peerspace starts scamming you by pushing their overpriced insurance. They’ll pressure you, saying if you don’t buy their insurance immediately, they’ll cancel your event. For events they take 20% from the host and 20% from the client, and then charge $260 for insurance (100 people) from the client and another $260 from the host, totaling $520🤯. I politely explained that after all expenses from a $2000 event, I was only making $40, and I preferred to use a big insurance company I’ve used before, which costs $120 and covers both me and the client. Peerspace ignored my request and deleted my venue instead. Hosts, be careful—this platform is more focused on taking your money than providing real value. Skip the middleman, use Google Maps, and you’ll find great spots that aren’t even on Peerspace. You’ll save a ton of money!

October 16, 2024
Unprompted review
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Reply from Peerspace

Hi Danil - Thank you for giving us this feedback. We understand your concerns and appreciate the opportunity to clarify.

The Host fee helps us maintain our platform, which relies on our dedicated engineering, product, sales, and operations teams. This service fee is disclosed during the booking process and is agreed to when accepting our Terms of Service.

Additionally, Peerspace is not an insurance provider. As stated in Section 3.3 of our Terms of Service, users are responsible for acquiring and maintaining all necessary insurance as required by law, including coverage for damage, loss, injury, and legal liability. If you fail to maintain the required insurance, you understand that any Supplemental Insurance (see Section 3.5) that may be available to you may be voided.

While our Trust & Safety team offers guidance, guests have the flexibility to choose an insurance provider that best suits their needs.
Since the requested evidence of your insurance was not provided, we were unable to continue to support your listings.

We appreciate your understanding of our Terms of Service and wish you well.

Rated 5 out of 5 stars

Building was nice wall was big and…

Building was nice wall was big and white clean and it was a good time definitely coming back

April 30, 2024
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Reply from Peerspace

Hi Xavier - We're delighted to hear that the space you found was everything that you needed. Thank you for this 5 star review!

Rated 5 out of 5 stars

The facility was amazing and cleaned to…

The facility was amazing and cleaned to perfection before we arrived. Staff was super friendly and we really felt at home. Peerspace was also extremely helpful

October 12, 2024
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Reply from Peerspace

Hi Carrie, we're so happy to hear that you had such a great experience. Thank you for this 5 star review!

Rated 5 out of 5 stars

Photoshoot Review

I can’t believe how affordable this studio is! It came with everything that you could need for a professional Photoshoot. Also excellent communication and support throughout the entire booking process. 10/10!

November 15, 2023
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Reply from Peerspace

Hi Nabil - We're so excited to hear that you were able to find a great space that included everything you needed. Thank you for this 5 star review!

Rated 5 out of 5 stars

I did not know Peerspace existed

I did not know Peerspace existed until I did a web search for event space in Boston. The search initially brought up other options such as Tegus and WeWork. After a little digging I found Peerspace and after that the website worked great and I was able to navigate to a great space. The space that was my primary choice initially had a space cap of 25 people so I contacted the host who was very prompt in responding. Apparently the space had the incorrect occupancy (should have been 55 people cap), and I was able to make the reservation. Overall the process was seamless, the host was very responsive, the venue was great, and the venue personnel were helpful. Great experience and I would give Peerspace 2 thumbs up!!!

October 8, 2024
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Reply from Peerspace

Hi Kim - We're so happy that you found us and that you were able to have such a seamless experience. Thank you so much for this 5 star review!

Rated 1 out of 5 stars

Messy insurance support

No real support offered in securing event insurance. Event insurance will add an unexpected cost to your booking, and the Trust and Safety team reaches us uncomfortably close to your event date with a tight drop-dead deadline to secure insurance if you don't have it already.

October 6, 2024
Unprompted review
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Reply from Peerspace

Hi Reshad - Thank you for leaving this review and for bringing this to our attention. We are sorry to hear about the inconvenience and stress caused. Peerspace does not provide insurance at this time but does provide suggestions for where to purchase it. We will be forwarding this feedback to our team in order to make this process smoother and more transparent.

Rated 5 out of 5 stars

It was an easy process.

It was an easy process to book, and the event space was exactly what I needed.

October 5, 2024
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Reply from Peerspace

Hi Van - Thank you for this 5 star review! We're glad to hear that our site was easy to use and book a space through.

Rated 5 out of 5 stars

30th Birthday Party - Success

Dina made sure we had everything we needed and more. Staff was helpful and friendly. Space was open and clean. My family and I had a great time. Would definitely book again.

October 5, 2024
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Reply from Peerspace

Hi Ashley - Happy Belated Birthday! We're so happy to hear that you and your loved ones had such a great experience. Thank you for this 5 star review!

Rated 5 out of 5 stars

Amazing service & very reasonable…

Amazing service & very reasonable prices by the hour for small businesses for
Sure. Thank you!

October 7, 2024
Unprompted review
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Reply from Peerspace

Hi Chid - We're so pleased to hear that your experience with our platform has been amazing. Thank you so much for this five star review!

Rated 5 out of 5 stars

Great host!!

Great host, website, space and communication! This space was like a time travel back into the 1920s/ 30s and is very warm and welcoming. We took it a step further and had a Model T pick us up, had a themed get together and it was amazing!

October 1, 2024
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Reply from Peerspace

Hi So Much Jenergy - We are so happy to hear about your great experience with our platform and host. Thank you for this 5 star review!

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