Stefan was an excellent, friendly driver with a seriously-nice, comfortable BMW. The ride was as quick as it could be. The app was easy to navigate. Using WhatsApp I was able to make changes to our... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently booked with is company for a journey from Heathrow Airport to E10, and the entire experience truly deserved a full 5-star review. From the moment I landed, the communication was clear and r... See more
Company replied
Best experience so far. I will always choose Britannia when I am travelling around London 🥰😘 Operators are also very nice and efficient. Always going above and beyond to meet my needs.... See more
Company replied
My cousin actually booked this service from America as my Aunt was visiting. The cab driver arrived and then messaged me to let me know her was outside. He helped my aunt with her cases, he was polite... See more
Company details
Written by the company
Pelican Cars offers reliable, professional, and high-quality taxi and minicab services. We pride ourselves on our commitment to customer satisfaction, providing fast and efficient transportation solutions for our clients. Our drivers are professional and courteous, ensuring a comfortable journey for every passenger. We strive to maintain the highest standards while exceeding client’s expectations at all levels. Don't just take our word for it, read our reviews on Trustpilot
Contact info
10-16 Tiller road, E14 8PX, London, United Kingdom
- 02030029117
- info@peliccancars.com
- peliccancars.com
4.6
Excellent
172 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 starts for customer value
My taxi was delayed because of traffic. To be honest I was frustrated but customer services make their best effort to make it right. Problems can happen with any company but it's the companies that show they value their customers and make the effort to retain them always deserves some recognition.
May 10, 2023
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.