I have bought a pistol, 2 air rifles and various accessories from Pellpax, both by website and personal visit. Each time it has been easy and straightforward. Advice has been really helpful from fri... See more
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Review summary
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It's been a few months prior to my latest purchase but what is good is as I am an email subscriber I am always kept up to date with what is going on at pellpax never missing out on being alerted th... See more
Company replied
I have bought many new air rifles and accessories over the past few years and I have always had an excellent service from them from ordering to the delivery of items. Good communication from them, inc... See more
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Did a part exchange with one of my old air rifles and was offered a store credit note. Called Pellpax and had the pleasure of dealing with Eve in Sales on the phone. She was friendly, helpful and re... See more
Company details
Written by the company
Here at Pellpax we can supply you with all your outdoor pursuit needs. Ranging from hiking boots to airguns we can supply & deliver it all. Anything you cannot see on our website simply give us a call on 01263 731585 and we will do our best to help you.
Contact info
Unit G, Hornbeam Road, North Walsham, Norfolk, NR28 0FX, Norwich, United Kingdom
- +441263731585
- sales@pellpax.co.uk
- pellpax.co.uk
4.7
Excellent
2K reviews
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Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Great customer service .
Great customer service ,visited after recommendation and glad I did, great setup purchased at a good price , would definitely recommend to others
January 14, 2026
Reply from Pellpax
Hello Steve,
Thank you for taking the time to leave us such a kind review.
We are glad to hear about the recommendation and that we lived up to it!
We look forward to seeing you again.
Kind Regards
Ross
My transition from springer to Co2 was…
My transition from springer to Co2 was not straight forward,( no one’s error) and as such I changed my mind a couple of times.Every time I had a query or change of plan the Pellpax team treated me as if it was not a problem and were courteous,understanding and patient with me.The free p/x collection & delivery were a nice bonus as I live about 200 miles from them.I highly recommend this company
January 13, 2026
Unprompted review
Reply from Pellpax
Hello Steven,
Thank you very much for taking the time to leave such a detailed and thoughtful review. We really appreciate your kind words.
We’re glad to hear that, despite the transition from springer to CO₂ not being straightforward, our team was able to support you throughout and make the process as smooth and stress-free as possible. Changes of mind and questions are all part of making the right choice, and it’s great to know our staff came across as courteous, understanding, and patient.
We’re also pleased that the free part-exchange collection and delivery was a helpful bonus, especially given the distance involved. Your recommendation means a great deal to us, and we thank you for choosing Pellpax.
If you need any further help in the future, we’re always happy to assist.
Kind Regards
Ross
You will not find any better service!
Oh wouldn't it be great if everyone was as efficient and friendly as the wonderful Pelpex people!?
I ordered a used Victory CP2 but due to a small mix up we had to revise my order. This was immediately dealt with, corrected and delivery achieved in very short order; shout out for Greg in the warehouse and others whose names I've forgotten. I'm one extremely happy customer!
January 8, 2026
Unprompted review
Reply from Pellpax
Hello Nigel,
Thank you so much for such a fantastic review — it really made our day!
We’re delighted to hear that, despite the small mix-up, everything was quickly resolved and that your revised order was dealt with efficiently and delivered promptly. We’ll be sure to pass on your kind words to Greg and the rest of the warehouse team — they’ll really appreciate the shout-out.
We’re very grateful for your support. If you need anything at all in the future, the Pellpax team will be more than happy to help.
Kind Regards
Ross
Excellent service & Great products.
I placed an order on the Pellpax web site and opted for me to collect from their shop in North Walsham as i live in Norfolk.
The order was handled very quickly and i was notified next day as my order was ready for collection. The Beeman P17 .22 air pistol i had purchased is superb quality and at a great price. (Earlier production of the P17 was known for poor quality finish and performance but this is no longer the case) The pistol now has an individual serial number and finish of parts is no longer an issue and issues like burrs in the air intake hole in the piston compression tube which damaged orings has been eliminated. I have handled the weihrauch hw40 and the P17 and can hardly tell the difference. So all in all a great purchase.
January 2, 2026
Unprompted review
Reply from Pellpax
Thank you for taking the time to leave such a detailed and positive review.
We’re really pleased to hear that your order was processed quickly and that the North Walsham collection option worked well for you. It’s great feedback to receive, especially your knowledgeable comments on the Beeman P17 — you’re absolutely right that the current production models have seen significant improvements in finish, consistency, and overall performance.
Hello,
We’re delighted that you’re happy with both the quality and value of your purchase, and we truly appreciate you sharing your comparison with the HW40, which will be helpful to other customers considering this pistol.
Thanks again for choosing Pellpax, and we hope to see you again soon.
Kind Regards
Pellpax
Fantastic service
Can I firstly say this my go to gun shop the service is second to none every body is so pleasant to deal with had a bit of problem with a rifle they sorted a replacement very promptly so much so I’ve just ordered a new hw100x from them always fantastic service well done guys
December 27, 2025
Unprompted review
Reply from Pellpax
Hello,
Thank you very much for such a fantastic review.
We’re genuinely grateful to be your go-to gun shop, and it means a lot to hear that our team and service have made such a positive impression. While it’s never ideal when there’s an issue with a rifle, we’re really pleased we could get it resolved quickly and to your satisfaction.
We really appreciate the continued trust you’ve placed in us. Your support and kind words mean a great deal to the whole team.
Thanks again, and we look forward to seeing you again soon.
Kind Regards
Pellpax
Great service
Great service, I have a small problem with a rifle, collection for return/repair arranged no fuss, no complaints here
December 30, 2025
Unprompted review
Reply from Pellpax
Hello,
Thank you for your review.
We’re pleased to hear that the return and repair collection was arranged smoothly and without any hassle. Our aim is always to make things as straightforward as possible, especially when an issue arises.
Thanks again for your understanding and support — we really appreciate it.
Kind Regards
Pellpax
Reply from Pellpax
Hello,
Thank you for your kind review.
We’re delighted to hear you’re happy with our prices and found the team helpful. Your feedback is very much appreciated, and we look forward to helping you again in the future.
Kind Regards
Pellpax
Very high standards met with high…
Very high standards met with high quality goods and great customer service when required
September 1, 2025
Unprompted review
Reply from Pellpax
Hello,
Thank you for your review.
We’re really pleased to hear that our standards, product quality, and customer service met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind Regards
Pellpax
FIRST STOP FOR AIR GUN SUPPLIES
Probably the best air gun store in the UK, excellent range of products with some banging offers and big discounts. My first stop for supplies.
August 6, 2025
Unprompted review
Reply from Pellpax
Hello,
Thank you for such a brilliant review.
We’re thrilled to hear you rate us so highly and that our range, offers, and discounts hit the mark. Being your first stop for supplies really means a lot to the whole team.
Thanks again for the support — we look forward to serving you again soon.
Kind Regards
Pellpax
They have a great range of air rifles…
They have a great range of air rifles and guns, I took one star off because the delivery is a bit of nuisance, I know it's the regulations but it does seem like the regulations set out to deter people from owning guns.
Edit: Pellpax have responded to my review for which I am grateful, but, I'm sorry the regulations are not there to protect the trade, they are there to deter gun ownership in the UK, they regulated gun ownership almost out of existence because the government fears nothing more than a bunch of guys rolling up on Downing Street with guns.
December 18, 2025
Unprompted review
Reply from Pellpax
Good morning,
Thank you for taking the time to leave a review. The regulations in place are designed to protect the trade, and while there are unfortunately several legal requirements to navigate, we have worked over the years to streamline our delivery process to make it as stress-free as possible for our customers. We will continue to do so.
We hope to see you again soon.
Kind regards,
Ross
Not just another delivery
Have just received yet another delivery from Pellpax, this time a selection of pellets to try out on my newly acquired BSA R10, and a top up of my normal "Dead Centre" pellets. The process could not have been any easier and all safely delivered within a couple of days. All as standard service with these guys, well done.
December 15, 2025
Unprompted review
Reply from Pellpax
Hello Brian,
Thank you for taking the time to leave such a great review.
We’re delighted to hear that your latest delivery arrived quickly and safely, and that the ordering process was as smooth as ever. It’s great to know you’re trying out pellets for your new BSA R10 — an excellent rifle choice — and that your usual Dead Centre pellets are keeping you well stocked.
Thanks again for your continued support and kind words. We really appreciate it, and we’re always here when you need us.
Kind Regards
Pellpax
Bought myself a CZ P-09 Air Pistol for…
Bought myself a CZ P-09 Air Pistol for Xmas, great service. Delivery service is spot on with a date and time frame pre-arranged and delivered to my door as described.
December 1, 2025
Unprompted review
Reply from Pellpax
Hello Ian,
Thank you for your review.
We’re really pleased to hear you’re happy with your CZ P-09 Air Pistol and that everything arrived exactly as expected. It’s great to know the delivery service worked well, with clear timings and a smooth doorstep delivery.
Thanks again for choosing Pellpax, and we hope you enjoy your new pistol.
Kind Regards
Pellpax
Bought a sig sauer p226.
Bought a sig sauer p226 through my local RFD from you during your black friday event.
Living in Scotland this is the only way to do it.
Delivery was quicker than I've experienced from other outlets in the UK.
I will definatly be shopping here again.
Thanks Pellpax, have a merry Christmas and a happy new year.
November 4, 2025
Unprompted review
Reply from Pellpax
Hello John,
Thank you very much for your kind review.
We’re delighted to hear that your Black Friday purchase of the SIG Sauer P226 went smoothly and that the delivery to your local RFD was quicker than expected — especially given the extra steps involved for Scotland.
It’s great to know we’ve made a positive impression, and we really appreciate your intention to shop with us again. Thank you for choosing Pellpax, and we wish you a very Merry Christmas and a Happy New Year too.
Kind Regards
Pellpax
Not the best
Really nice staff will be buying loads more really good quality products really happy I found them there wonderful they get back to you within 24hours usually very pleased If ur looking for a site with good staff and amazing quality update not the best at anything
September 20, 2025
Unprompted review
Reply from Pellpax
Hello Mckenzie,
Thank you so much for your lovely review.
We’re really pleased to hear that you found the team helpful and responsive, and that you’re happy with the quality of our products. Your kind words mean a great deal to us, and it’s fantastic to know you’re looking forward to shopping with us again.
Thanks for recommending us, and we look forward to helping you many more times in the future.
Kind Regards
Pellpax
I've said it before and ill say it…
I've said it before and ill say it again unbeatable from browsing through to delivery and beyond,
Top Banana .
November 1, 2025
Unprompted review
Reply from Pellpax
Hello Martin,
Thank you for taking the time to leave your review and for your continued support.
We are delighted to hear that you found the experience to be excellent from browsing through to delivery and beyond.
Your positive feedback is greatly appreciated and motivates us to maintain the high standards we strive for. Thank you for choosing us.
Kind Regards
Pellpax
Great company for all you shooting…
Great company for all you shooting accessories
June 5, 2025
Unprompted review
Reply from Pellpax
Hello Dave,
Thank you for your positive review.
We’re pleased to hear that you consider us a great company for shooting accessories. Your feedback is greatly appreciated and helps reinforce our commitment to providing quality products and reliable service.
Thank you for choosing us.
Kind Regards
Pellpax
Good Customer Service
I bought a Crosman Cowboy Pistol at a great price.
Delivery was straightforward with good communication. The verification process on the doorstep was easy and friendly.
Overall a good purchase and great customer service.
April 26, 2025
Unprompted review
Reply from Pellpax
Hello Terry,
Thank you for taking the time to share your experience.
We’re pleased to hear that you were happy with the price of your Crosman Cowboy Pistol and that delivery and communication met your expectations. It’s also great to know that the doorstep verification process was smooth and handled in a friendly manner.
Your feedback on our customer service is very much appreciated, and we thank you for choosing us.
Kind Regards
Pellpax
Always find what I need
Always find what I need, and hard to find anywhere more competitively priced.
December 11, 2025
Unprompted review
Reply from Pellpax
Hello Stephen,
Thank you for your review.
We’re pleased to hear that you consistently find what you need with us and that our pricing remains competitive.
Your feedback is greatly appreciated, and we thank you for your continued custom.
Kind Regards
Pellpax
Great shop for air rifle equipment
Brought our air rifle from Pellpax. Now always get our air-rifle equipment (pellets, targets ect) in Pellpax. Great staff and good prices.
December 16, 2025
Unprompted review
Reply from Pellpax
Hello Paul,
Thank you for your review and for your continued loyalty.
We’re delighted to hear that you chose Pellpax for your air rifle and continue to rely on us for your air-rifle equipment.
Your kind comments about our staff and pricing are very much appreciated.
Thank you for choosing Pellpax.
Kind Regards
Ross
In a world where the art of…
In a world where the art of personalised sales is becoming consigned to history, Pellpax dealt with this novice excellently and without being condescending. When you are to this hobby and quite old to boot, my daft and quite possibly inane questions were dealt with with good grace. Advice was plentiful and delivery as promised, it seems odd to praise something that was part and parcel of being served when I grew up, but this transaction was just like the good old days!
November 7, 2025
Unprompted review
Reply from Pellpax
Hello Andrew,
Thank you for taking the time to leave such a thoughtful review.
We’re delighted to hear that our team was able to provide clear, patient, and personalised support, particularly as you begin your journey in the hobby. We firmly believe that no question is ever misplaced, and it’s encouraging to know that our approach was both helpful and welcoming.
We’re also pleased that our advice and delivery met your expectations. Your comments about traditional service are especially appreciated, as they reflect the standards we continue to value and uphold.
Thank you for choosing Pellpax.
Kind Regards
Ross
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