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Rated 5 out of 5 stars

It arrived very well packed. I followed it since you sent me the number yo track. It took some days but I knew it wss coming from far away. I love my two dresses. Mamy compliments about the one I wore... See more

Rated 1 out of 5 stars

Took 2.5 weeks for clothes to arrive - poor fit across bust and thin cheap material. Now unable to contact to request refund. Check refund policy as only refund for faulty goods. Left review on their... See more

Rated 1 out of 5 stars

The order took 3 weeks to arrive…. Items don’t fit and quality is shocking and now being bribed to keep the items instead of them being refunded, so not happy! If you want much better quality clo... See more

Rated 5 out of 5 stars

I was a little wary of an unfamiliar brand advertising on Instagram, but the clothes were really lovely at a great price. Too good to be true, I thought, even as I placed the order. So I was delighted... See more

3.3

Average

TrustScore 3.5 out of 5

215 reviews

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3.3

All reviews

(215)

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Rated 1 out of 5 stars

I’m very disappointed in this company

I’m very disappointed in this company , I bought a dress which unfortunately the style did not suit . I wanted to return but was not allowed . It cost $40 , I was offered $7 as goodwill , it’ll now be put in Charity shop ; l never use this company again , totally unacceptable and totally misleading. Shame

June 11, 2022
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. Do not order from this company. I ordered 5 dresses and none of them look anything like the pictures. They are horrible. Getting a refund is proving to be virtually impossible. I spent £180 and all they have offered me is $50. The positive reviews on their Facebook page and website are false. BE WARNED.

June 11, 2022
Unprompted review
Rated 4 out of 5 stars

Lovely dress

Lovely dress. True to size and has attracted so many compliments. Very well priced and true to the picture
Would’ve been five stars but delivery is longer than anticipated. Having said that I would definitely use Penaloe again.

June 10, 2022
Unprompted review
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Rated 1 out of 5 stars

Just received a dress and the quality…

Just received a dress and the quality is awful. It’s almost like a plastic material:( I’ve tried to contact to get it returned but not replying to me. Looks like they have also now blocked me from Facebook when I tried to warn others. Stay well away. Terrible terrible terrible 😡

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Not a wrap dress

The products were pretty much as expected except for one thing. The wrap dress wasn't really a wrap dress and this makes it to wide for my waist. So I have to re-sew it. I didn't understand that it wasn't a real wrap dress from your website. Regards Anette

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Fashionable anywhere and great value

The products are on point and reflect fashion trends no matter where you are. I love how it's so carefully packed and sent. The update on my order delivery was good and all up great value (fabrics in my T shirt were great) were soft and super comfy

June 8, 2022
Unprompted review
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Rated 1 out of 5 stars

Scam Alert!

Appalling service. I ordered my items a month ago and they are yet to be shipped. I have received delayed reply’s to my emails (in broken English) giving empty promises. If #PayPal don’t refund me I will take action against them as well as #Penaloe . Don’t lose you’re money on this scam.

June 3, 2022
Unprompted review
Rated 1 out of 5 stars

Beware this scam company

Beware! Awful company, clothes not as
pictured, cheap copies. NO full refund policy, they offer partial refund only. Lost $128 dollars as they eventually offered $75 refund which I declined and PayPal did not uphold claim! Unbelievable waste of time and money.

June 3, 2022
Unprompted review
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Rated 2 out of 5 stars

Beautiful pictures of adorable clothes

Beautiful pictures of adorable clothes. No shipping options, just added to total. Dress not shipped until I inquired so it arrived 2 days after my event.
Ordered xl but dress was at least a 3xl. Huge!
Refund guidelines say refunds only for defects, so I'm out of luck. A shame.

May 27, 2022
Unprompted review

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