Peninsula Canada Reviews 

610
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, approachability, and deep knowledge of health and safety regulations. Reviewers consistently highlight the prompt response times, efficient communication, and helpful guidance provided during every call. People note that consultants take the time to explain complex policies clearly, making the entire process straightforward and easy to understand. Some reviewers were not happy with contract terms and felt pressured by rigid agreements. A few consumers also mentioned difficulties with cancelling services, noting that support was inflexible and unhelpful when addressing contract concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting prompt response times and very... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and pleasant... See more

Response time

Reviewers express great satisfaction regarding response time, highlighting that support is prompt and... See more

User experience

Consumers shared their satisfaction regarding user experience, highlighting professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tasha was so helpful to us in sharing her expertise and knowledge of Health and Safety issues. She is an excellent communicator and meets people where they are at. We're very appreciative that Tas... See more

Rated 5 out of 5 stars

We have had Leon for the 2nd year and we are extremely satisfied with his performance. He is extremely knowledgable and takes time to thoroughly explain all aspects of Health & Safety. He definitely g... See more

Company replied

Rated 5 out of 5 stars

April was super friendly and very knowledgeable. Highly recommend for business owners who want to make sure they’re doing OH&S correctly.

Company replied

Rated 5 out of 5 stars

This was a great update. Tasha Viveen made this experience pretty painless honestly. She was cheerful and funny and made it more like talking with an old friend than delving into the health and safe... See more


Company details

  1. Human Resource Consulting
  2. Occupational Safety and Health

Written by the company

We are a dedicated team of HR and health & safety experts, offering outsourced support to over 6500 small to medium-sized business clients in Canada. Simply put, we are an alternative solution to an in-house human resources team – one that’s affordable, that is. At Peninsula, we provide comprehensive around-the-clock, 24/7 HR and health and safety support that’s custom-tailored to your business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(610)

172 reviews in the last 12 months

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Rated 5 out of 5 stars

Employee Handbook

I found Andy to be easy to work with and I enjoyed the collaboration on getting an Employee Handbook that met ESA and our requirements. My expectaions were exceeded for "turnaround" timing and the end product was professionally completed. He was professional and responded quickly to my emails.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Consistent, Great Advice

Always looking for ways to improve their service and are consistently there when you need them. 24/7 support and it gives you the confidence to your answers and knowing your business is protected.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Nusrat was the Peninsula representative…

I had the pleasure of working with Nusrat at Peninsula recently. She was knowledgeable and professional. The process to set up our contracts was efficient and seamless. Nusrat understood our specific needs and had valuable insight and recommendations. Overall, Peninsula has been great to work with, perfect for organizations needing help with HR.

May 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Speedy service and helpful HR Advise

I received a call back from one of your advice line agents within a couple of hours.
Anupam asked a number of clarifying questions and actively listened to my responses. It was clear that he had actually read the documentation package that I had sent in advance to Peninsula prior to contacting me.
Accordingly, the advice he gave was very helpful and we were able to decide on an action plan in good time taking all stakeholders into account.
Anupam followed up the call with an email and a documentation package as promised.
Rick,
Business Manager

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

We had an incredible experience with Abi Asuku!

We had an incredible experience working with Abi Asuku from Peninsula Canada today while developing and reviewing our contracts. Abi was kind, insightful, knowledgeable, and incredibly supportive throughout the entire process. She took what could have felt overwhelming and made it simple, approachable, and easy to navigate.

Her professionalism, attention to detail, and ability to explain things clearly gave our team a great deal of confidence moving forward. Beyond her expertise, Abi brought a warm and collaborative approach that made the experience genuinely enjoyable.

Thank you, Abi, for your guidance, patience, and support today. We truly appreciate the care you put into helping our organization strengthen and refine our HR practices.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience as usual

Sara was friendly, clear, and helpful. She listened well and offered constructive suggestions when needed.

This has become our expectation, as working with Peninsula has been a good experience overall. It's a cost-effective solution for getting the HR & HS support that we need as a small business.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away!

Terrible customer service! They use contract handcuff tactics to trap you into a ridiculously expensive term and will not allow you out. Stay away!

May 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional and Supportive HR Advisory Experience

Monica and Shaun explained everything very clearly and were extremely professional and supportive throughout the process. Eleanor also provided a very insightful walkthrough of BrightHR, making the platform easy to understand and navigate. Overall, it has been a great experience working with the Peninsula Canada team.

May 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Employee Meeting

I had to meet with an employee & wanted to organize my thoughts.
I am so glad I reached out, Fariha, was simply put amazing. She truly helped me plan out my conversation in detail which resulted in a fruitful meeting with the employee.

May 6, 2026
Unprompted review

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