The entire team have been amazing at explaining matters to us, how to handle and provided support through HR, ER and WHS matters. The benefit of the EAP has been amazing to our team as well! Thank you... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a fantastic experience working with Wayne. He helped us implement our Work Health and Safety policies and documentation, as well as guided us through using our new technology platform. Wayne... See more
Company replied
Barry assisted us with our Health & Safety Review. Barry was familar & well knowledged in all facets of Health & Safety & also customised the review for our business. I found Barry to be courteous &... See more
Company replied
I spoke with Ally today - she was super helpful with a couple of matters. It brings great comfort to know that we have Peninsula's support with skilled HR professionals to help with those difficult qu... See more
Company replied
Company details
- Human Resource Consulting
- Business and IT Consulting Agency
- Employment Consultant
- Legal Services
- Occupational Safety and Health
- Software Company
About Peninsula AU
Written by the company
Peninsula is one of the largest providers of Workplace Relations and Health and Safety services in Australia. Today, we proudly service 30,500 small to medium businesses, which are the backbone of the Australian economy. We have revolutionised the way business owners access help with employee relations, wage information, and WHS challenges with our 24/7 advice line.
24/7 advice
When you need instant answers to challenging situations so you can make an informed decision, it can be frustrating to have to wait until the next business day to talk to someone. Whether you’re struggling with an employee dispute or a risk assessment, get the support you need – whenever you need it with our 24/7 advice line.
HR documentation
Allow Australia’s leading employment relations specialists to craft your HR paperwork. That’s your policies, employee handbooks, disciplinary letters, and much more – all sorted for you.
Health & safety support
Remove risks from your workplace with expert advice and ongoing support. Minimise the chance of accidents, injuries, and claims and enhance the safety of your workplace with in-person audits, risk assessment guidance, and more.
Legal protection
Know you’re protected against the most common tribunal claims with start-to-finish legal support.
About Peninsula Australia
Peninsula Australia (formerly Employsure) has been providing professional services to small and medium sized businesses across Australia since 2012. We started small ourselves, so, although we've grown over the years, our values remain the same. We know the challenges Australian small businesses face and the ongoing support they need because we are still a small business at heart. Today our services go beyond HR and employment relations to cover health and safety management, compliance, legal representation for workplace claims, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best from the best.
Contact info
180 Thomas Street,, 2000, Sydney, Australia
- 1300 651 415
- client.experience@peninsula.com.au
- peninsulagrouplimited.com.au
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Seb Diaz was friendly and helpful and…
Seb Diaz was friendly and helpful and explained everything clearly. He was patient in answering our many questions and we felt confident moving forward.
May 6, 2026
Unprompted review
Reply from Peninsula AU
Hi Rain,
Thank you for your kind feedback!
We’re delighted to hear that Seb made such a positive impression - being approachable, thorough, and patient is exactly the level of service we strive to provide. It’s great to know you felt well-informed and confident moving forward.
We’ll be sure to pass on your comments to Seb.
Warm regards,
Jemima @ Peninsula
Peter was very helpful and consistently…
Peter was very helpful and consistently assisted with everything I asked. the service was very good
May 11, 2026
Unprompted review
Reply from Peninsula AU
Hi Mirna,
We’re really pleased to hear that you had such a positive experience.
It’s great to know that Peter was able to support you so effectively and respond to your needs throughout.
We’ll be sure to pass on your kind feedback - thanks for taking the time to share!
Kind regards,
Jemima @ Peninsula
Great service and professional staff.
May 9, 2026
Unprompted review
Reply from Peninsula AU
Hi Zoran,
Thank you for your kind feedback!
We’re delighted to hear you’ve had such a positive experience with both our service and team. Delivering professional support and maintaining high standards is something we’re very proud of, so it’s great to know this stood out to you.
We appreciate you taking the time to share your thoughts and look forward to continuing to support you.
Kind regards,
Jemima @ Peninsula
Linda was exceptional in discussing the advice needs
Linda was exceptional in discussing what policies we want to implement in the business. Linda was knowledgeable, helpful and I felt the experience was excellent.
May 9, 2026
Unprompted review
Reply from Peninsula AU
Hi Les,
Thank you for your great feedback!
We’re so pleased to hear that Linda made such a positive impression while working through your policy needs. It’s fantastic to know her expertise and supportive approach helped guide the conversation and made the process smooth and valuable for you.
We really appreciate you sharing your experience and are glad to hear it was such a positive one.
We look forward to continuing to support you and your business moving forward.
Kind regards,
Jemima @ Peninsula
Exceptional service and welcoming staff
The quality of service I have received has been exceptional.
Most of my interactions have been with Ryan McLeish and they are always handled with the utmost professionalism and respect. Every question, no matter how small or complex, is treated as important and addressed thoroughly.
His attention to detail and clear explanations ensured that nothing is left unclear or unanswered. Ryan consistently makes sure our concerns and requirements are directed to, and resolved by, the appropriate departments whenever necessary.
I would highly recommend for other businesses to use your services.
May 8, 2026
Unprompted review
Reply from Peninsula AU
Hi Linda,
Thank you for your fantastic feedback and recommendation!
We’re thrilled to hear that you’ve consistently received such a high standard of service, and that your experience with Ryan has been so positive.
It’s wonderful to know he approaches every interaction with professionalism and respect and takes the time to ensure each query, regardless of complexity, is handled thoroughly.
We’re especially pleased that his attention to detail and ability to communicate clearly have helped give you confidence that nothing is overlooked, and that any matters are efficiently directed to the right teams for resolution.
Your kind words mean a great deal to us, and we truly appreciate you recommending our services to other businesses. We look forward to continuing to support you moving forward.
Kind regards,
Jemima @ Peninsula
Ashleigh from Peninsula provided…
Ashleigh from Peninsula provided excellent service throughout the process. She was professional, knowledgeable, and very responsive to our queries. Her advice was clear and practical, and she took the time to explain matters thoroughly. We appreciated her support and prompt assistance. Overall, a very positive experience working with her and the Peninsula team.
May 8, 2026
Unprompted review
Reply from Peninsula AU
Hi DJ,
Thank you for your wonderful feedback!
We’re delighted to hear that Ashleigh provided such a high level of support throughout your experience. It’s great to know her professionalism, expertise, and responsiveness made a positive impact, and that her clear and practical guidance helped you feel well-informed every step of the way.
We truly appreciate you highlighting her dedication to taking the time to explain everything thoroughly and provide prompt assistance.
It’s fantastic to hear you had such a positive experience with both Ashleigh and the wider Peninsula team. We look forward to continuing to support you in the future.
Warm regards,
Jemima @ Peninsula
Nirmal Dev was very knowledgeable and…
Nirmal Dev was very knowledgeable and helpful with advising me ,how to improve my workplace.He answered all my questions and made me more confident .in what i can do to make my workplace beyond complaint.He helping me find exactly what i needed.The service was fast and professional.
I would highly recommend using Peninsula .
May 1, 2026
Unprompted review
Reply from Peninsula AU
Hi Arti,
Thank you for your fantastic feedback!
We’re thrilled to hear that Nirmal provided such helpful and insightful support. It’s great to know his knowledge and guidance gave you the confidence to enhance your workplace and identify exactly what was needed to move forward.
We’re especially pleased that your questions were thoroughly addressed and that you experienced a prompt and professional service throughout.
Your recommendation means a lot to us, and we look forward to continuing to support you and your business.
Warm regards,
Jemima @ Peninsula
She was very patient and understanding.
She was very patient and understanding.
May 8, 2026
Unprompted review
Reply from Peninsula AU
Hi Carmela,
Thank you for your kind words!
We’re so pleased to hear that you had such a positive experience. Providing patient, understanding support is something we really value, so it’s wonderful to know this came through in your interaction.
We appreciate you taking the time to share your feedback and look forward to assisting you again whenever you need us.
Kind regards,
Jemima @ Peninsula
Great friendly knowledgeable staff and…
Great friendly knowledgeable staff and quick efficient responses to queries or assistance for help.
April 13, 2026
Unprompted review
Reply from Peninsula AU
Hi Adam,
Thank you for your kind feedback!
We’re delighted to hear that our team has been approachable, knowledgeable, and responsive when you’ve needed support.
Providing timely and helpful assistance is something we really value, so we appreciate you sharing your experience!
Kind regards,
Jemima @ Peninsula
Wasim is a pleasure to work with and…
Wasim is a pleasure to work with and always very clear in his explanations. He is extremely knowledgeable about safety, and his reports are thorough and easy to follow. Thank you, Wasim, for another great and insightful visit.
May 6, 2026
Unprompted review
Reply from Peninsula AU
Hi NT,
Thank you for your kind feedback.
We’re so pleased to hear that Wassim consistently provides clear guidance and brings such strong expertise to each visit. It’s great to know his reports are helpful and easy to understand, and that you continue to find value in his support.
We’ll be sure to pass along your appreciation!
Kind regards,
Jemima @ Peninsula
Positive and straightforward experience
R.V. did a great job. She interpreted the situation correctly and provided meaningful suggestions. I highly recommend her. I have spoken to many of your advisors, with very few, I wanted to remember the name so I can ask for them again. Well done
May 6, 2026
Unprompted review
Reply from Peninsula AU
Hi Simone,
Thank you for sharing your experience.
We’re delighted to hear that Rebecca made the process clear and easy to navigate, and that her insights were both accurate and helpful. It’s especially rewarding to know she left such a strong impression compared to your previous interactions.
Your recommendation means a great deal to us, and we’ll be sure to pass along your kind words!
Kind regards,
Jemima @ Peninsula
WHS with Peninsula
Carl at Peninsula understood the particular needs of our small business and tailored his advice accordingly, whilst ensuring regulatory requirements were being met.
May 6, 2026
Unprompted review
Reply from Peninsula AU
Hi Kate,
Thank you for your wonderful feedback.
We’re delighted to hear that Carl took the time to understand the unique needs of your business and provided guidance that was both practical and compliant. Ensuring our advice is relevant and tailored is something we take great pride in, so it’s great to know this stood out in your experience.
We truly appreciate your comments!
Kind regards,
Jemima @ Peninsula
Assistance
We had a good talk about the relevant issues which helped fill in the full picture as it went a little wider, but not off-track.
May 5, 2026
Unprompted review
Reply from Peninsula AU
Hi Michael,
Thank you for your feedback!
We’re glad to hear that the conversation was insightful and helped bring clarity to your situation. Taking a broader view while staying focused on what matters is something we always aim for, so it’s great to know this approach worked well for you.
We appreciate you sharing your experience and look forward to continuing to support you.
Kind regards,
Jemima @ Peninsula
Natalie Resman was knowledgeable and…
Natalie Resman was knowledgeable and helpful in assisting with my enquiries today
May 5, 2026
Unprompted review
Reply from Peninsula AU
Hi Natalie,
Thank you for your kind feedback!
We’re so pleased to hear that Natalie was able to support you so effectively. We pride ourselves on providing clear, knowledgeable, and helpful assistance, so it’s great to know your experience reflected that.
We’ll make sure Natalie receives your lovely comments - she’ll be thrilled to hear them!
Kind regards,
Jemima @ Peninsula
Outstanding service delivery
Outstanding service delivery, the onboarding process was timely, accurate, and exceptionally well managed, making our induction as a new client completely seamless. Every step was clearly communicated and executed with precision, giving us confidence from day one. The team operated like a smooth, well‑oiled machine—professional, responsive, and thoroughly prepared. We couldn’t have asked for a better onboarding experience and highly recommend their services.
April 30, 2026
Unprompted review
Reply from Peninsula AU
Hi NY,
Thank you so much for your wonderful feedback, we truly appreciate you taking the time to share your experience.
We’re delighted to hear that your onboarding journey felt smooth and well-coordinated from the outset. Our team works hard to ensure every stage is clear, efficient, and tailored to give new clients a strong and confident start, so it’s incredibly rewarding to know this came through in your experience.
We’re thrilled to have you on board and look forward to continuing to support you moving forward.
Warm regards,
Jemima @ Peninsula
Clear instructions
May 5, 2026
Unprompted review
Reply from Peninsula AU
Hi Wendy,
Thank you for your feedback.
We’re pleased to hear the guidance provided was easy to understand and helpful. We appreciate you taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
Linda was extremely professional and…
Linda was extremely professional and helpful assisting me navigate my HR issue. She provided great advice and understood the company's situation extremely well. I commend Linda on how she handled my enquiry.
May 3, 2026
Unprompted review
Reply from Peninsula AU
Hi Tanya,
Thank you for your thoughtful comments.
Linda will be glad to know her professional approach, practical guidance, and strong understanding of your organisation’s circumstances were helpful.
We appreciate you recognising the care she took in supporting you and addressing your enquiry effectively.
Kind regards,
Jemima @ Peninsula
Thank you for the immediate help and…
Thank you for the immediate help and advice at 10:30 pm .
Linda Ali listened and resolved the concerns pretty much straight away and response was sent very quickly .
Thank you
May 4, 2026
Unprompted review
Reply from Peninsula AU
Hi Rashi,
Thank you for sharing your experience.
Linda will be pleased to know her prompt attention, careful listening, and swift follow‑up made a difference - even late in the evening.
We’re glad she was able to address your concerns so efficiently and appreciate you taking the time to let us know.
Warm regards,
Jemima @ Peninsula
Fantastic
Fantastic, friendly assistance from Peter Makhlouf. He was clear, knowledgeable, and helpful at every step. He provided thoughtful, well‑considered answers and made sure I was completely satisfied before moving on to any other issues.
May 4, 2026
Unprompted review
Reply from Peninsula AU
Hi Sasha,
Thank you for your kind review.
Peter will be pleased to hear that his approachable manner, expertise, and attentive guidance made the experience so positive.
We’re glad he was able to address your questions thoroughly and ensure everything was resolved to your satisfaction.
Warm regards,
Jemima @ Peninsula
Linda Ali is such a great help today!
May 4, 2026
Unprompted review
Reply from Peninsula AU
Hi Lj,
Thank you for taking the time to leave such positive feedback.
Linda will be glad to know she was able to assist you today. We truly appreciate your support.
Kind regards,
Jemima @ Peninsula
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