Peninsula Windows Ltd Reviews 

69
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, making the entire process smooth and pleasant. People frequently highlight the high quality of the products and the exceptional workmanship, resulting in outstanding finished results that often exceed expectations. The service, from initial consultation to installation, is described as excellent and efficient. Reviewers appreciate the clear communication and care taken, noting how clean and tidy installations were. Many consumers also value the personalized approach, ensuring their specific needs and design preferences were met effectively.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service, with many reviewers expressing delight and satisfaction with... See more

Product

Customers had positive experiences with the product, expressing delight and satisfaction with the quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight and satisfaction... See more

User experience

Users describe positive interactions with user experience, with many finding the entire process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed to replace two very large roof lights and had been recommended Peninsula by two other people. First contact was with Ashley and he went on to lead the project throughout. Ashley worked we... See more

Company replied

Rated 5 out of 5 stars

From Nia’s first visit to do the survey , to Christian’s to do the measurements and (Nathan and Phil) the fitters, our whole experience with peninsula has been excellent. We are absolutely delighte... See more

Company replied

Rated 5 out of 5 stars

I can’t speak too highly of Peninsula Windows. My porch roof started leaking back in December whilst I was away. The porch was installed by Peninsula more than 25 years ago. I telephoned them... See more

Company replied

Rated 5 out of 5 stars

We've now asked Peninsula to undertake five projects on our house, installing new windows, bi-fold doors, french doors and a new porch. We have always been more than satisfied with the result. Ashle... See more

Company replied


Company details

  1. Double Glazing Installer

Written by the company

Peninsula are proud to be at the forefront of our industry; we are a forward-thinking company and are constantly evolving our product range and our services to bring you the latest designs and technological advances to complement and enhance your home. We supply and install a wide range of carefully selected products from industry leading manufacturers; our core range includes: New and replacement doors and windows in a wide range of styles and materials | Living spaces including conservatories, orangeries, wintergardens, single storey extensions and many more | Garden pods | Exclusive brands including Solarlux and Internorm |


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

42 reviews in the last 12 months

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Rated 4 out of 5 stars

Bespoke bay window design and fit

Bay window needed very bespoke design to remodel and fit legacy opening- this has worked very well. Team was very customer focused and minor glitches were sorted with no question. We were disappointed about the length of period between ordering/measuring and then doing the work - about 7 months. But please with final result

January 26, 2026
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you for taking the time to leave us such a thoughtful review.

We’re really pleased to hear that the bespoke bay window design worked so well for your property. Projects like this often require careful planning and attention to detail, so it’s great to know you’re happy with the final result. I’ll also make sure your kind comments about the team’s customer focus are passed on—they’ll really appreciate that.

We do understand your frustration regarding the lead time, and you’re absolutely right to highlight it. Due to the bespoke nature of the product and current demand, lead times can sometimes be longer than we’d all like, but we’re continually working to improve this where possible.

Thank you again for your feedback and for choosing Peninsula—it really does mean a lot.

If there’s anything further we can assist with in the future, please don’t hesitate to get in touch.

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Rated 5 out of 5 stars

Good customer service

Good customer service. Trevor helping us with what we needed(windows & door) and everybody else involved.
Everything went smoothly

February 23, 2026
Unprompted review
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Reply from Peninsula Windows Ltd

Very much appreciated, thank you.

Rated 5 out of 5 stars

Outstanding Service

We have used Peninsula on a couple of occasions several years ago. They did an amazing job. We recently needed a service call as our patio door wasn’t running well. The communication was excellent and they attended really quickly and resolved the issue without any fuss. The service team are a credit to Peninsula so I wouldn’t hesitate to recommend them.

March 12, 2026
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you for the lovely feedback.

Rated 5 out of 5 stars

Further work by Peninsula

We've now asked Peninsula to undertake five projects on our house, installing new windows, bi-fold doors, french doors and a new porch. We have always been more than satisfied with the result. Ashley Bowe-Jones has been most helpful in advising us initially, and the surveyor and fitters have all done excellent work. The surveyor kindly called by after the installation to check that the work had been done as agreed and that we had been satisfied with everything

February 20, 2026
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you so much for the lovely words.

Rated 5 out of 5 stars

Hywel and Tosh did a great job in…

Hywel and Tosh did a great job in fitting 4 windows ti the front of our house and we are more than happy with the overall finish. They were prompt with their timings and took care inside the house not to make a mess and cleared all old materials away when they had finished. Thank you.

March 11, 2026
Unprompted review
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Reply from Peninsula Windows Ltd

That's great to hear, thank you.

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Rated 5 out of 5 stars

Excellent work

I just wanted to share some feedback about the work recently completed on our home.

Peninsula Home Improvements has done an excellent job- the workmanship is solid, teams were reliable, and everything was finished to a very high standard. We’re really pleased with the excellent results.

I also want to highlight the outstanding service from Trefor. He is, without question, one of the most exceptional sale professionals I’ve ever dealt with. His, knowledge, honesty, and attention to detail made the whole process effortless. What really stood out was the way he went above and beyond his duties, offering support, guidance, and reassurance at every stage. Nothing was ever too much trouble, and he consistently delivered a level of service many companies can only aspire to.

We’re so happy with the work and the service that we’ve already booked our next job with Peninsula Home Improvements.

Thank you for making our dream come true.

Graham

December 19, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you so much for your kind words, it means a lot. :-)

Rated 5 out of 5 stars

Fantastic new porch

From the design of my new porch through to the construction/ installation, the guys at Peninsula have been great. Delighted with the outcome. Thanks to Ashley, Az, John and all the installation team for your effort and hard work.

February 17, 2026
Unprompted review
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Reply from Peninsula Windows Ltd

Thanks for the lovely review :-)

Rated 5 out of 5 stars

Attention to detail from start to finish

I wanted to personally thank Peninsula on this site to let others know that, from ‘start to finish’, my experience with the company has exceeded all expectations.

Their responsiveness, attention to detail, and care in planning, stood out from the first visit and quotation. The teams’ precision with measurements, and their thoughtful integration of the new windows and doors into my home’s 1930s character was remarkable. The fitters were polite, professional, and left everything immaculate. I wanted to specifically call out the mortar rendering around the external window and door frames, and the way it blended into the granite walls, was second to none.

This project was a significant investment for me in improving my home and what particularly impressed me was the staged payment structure Peninsula offered, with the final portion held until I was completely satisfied. This was very reassuring, not expected, and perhaps an indication of how confident they are with the quality of their products and services.

In the end, my home looks incredible, and I would enthusiastically recommend Peninsula to anyone. Indeed, I would be more than happy to act as a reference for them for future customers.

Thank you so much for transforming my home…

January 23, 2026
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you for the lovely feedback, much appreciated.

Rated 5 out of 5 stars

Excellent and reliable service

We were given details of Peninsula by Velfac and have been really impressed from start to finish with their service and with everyone involved. Trefor initially dealt with our enquiry and was really helpful and communicative when discussing what was required and with confirming the order. Shane then measured up and carried out site visits, liaising with us and our builder throughout to make sure everything was correct. When it came to fitting, the team were excellent, very thorough and respectful of our property - a big thanks to Kev, Gaz, Sonny, Nathan, Ryan and Kyle for getting to site despite the snow and making sure the installation happened as planned! We would have no hesitation in recommending Peninsula, they have been great and we are very grateful to them for making sure everything went smoothly.

January 5, 2026
Unprompted review
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Reply from Peninsula Windows Ltd

Thanks for the lovely review :-)

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Rated 5 out of 5 stars

I've just had all my doors and windows…

I've just had all my doors and windows replaced by Peninsula and I'm absolutely delighted. They are all super and have made such a difference to the house. The challenging, very large window in the lounge, was replaced exactly as I wanted. I visited the showroom on a number of occasions, the staff were super.
The whole team at Peninsula were great, the fitters were super, so clean and tidy, I couldn't have asked for more.

January 20, 2026
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you for taking the time to leave us a lovely review, it's appreciated.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. The level of workmanship and professionalism from the whole team was outstanding. This is the second installation from peninsula and I would highly recommend them

November 21, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you for the lovely feedback. It's really appreciated.

Rated 5 out of 5 stars

They knew their stuff!

Was a bit scared the whole porch would collapse if the door was replaced (with a composite product) but it went swimmingly and everyone who sees it is very pleased with it even though I'd know clue what design config to go for or ever done this before. I'm sure we'll use them again. Great comms throughout the process.

December 23, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thanks for the kind words. We're glad you're pleased with the end result.

Rated 5 out of 5 stars

If I could give 10 stars I would

If I could give 10 stars I would! I had been toying with the idea of replacing my tatty old porch for years and I had researched and considered many different options. Ashley and Nia came for the initial consultation and to discuss design ideas. They were great, friendly and courteous as was Christian, the surveyor. Making an investment in your property can be stressful but I can honestly say it's been worth every penny. The team at Peninsula made the process easy. I was really impressed with the work ethic of all the lads, from Barry and Jordan who constructed the base to Andrew (Tosh) and Hywel the fitters. They were all brilliant. I've had a lot of work done on my home recently and I can honestly say Peninsula are the best and I'm over the moon with my new room 💗

December 12, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thanks so much for the feedback and lovely review, it's really appreciated.

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Rated 5 out of 5 stars

Super happy customers.!!

From Nia’s first visit to do the survey , to Christian’s to do the measurements and (Nathan and Phil) the fitters, our whole experience with peninsula has been excellent.
We are absolutely delighted with our new front door and windows, it’s made the house look amazing.
We also had an after care check in from both Nia and Christian which was a really nice touch.
All very professional and helpful, would highly recommend.

November 28, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you so much for the lovely feedback, it's appreciated.

Rated 5 out of 5 stars

Above and Beyond

Peninsula Windows go above and beyond. From when we first went to the showroom and meeting Nia to finishing our conservatory, everything was perfect. The groundworkers and installers were helpful, polite and efficient.
Gordon & Marilyn Jarman

November 27, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you for your kind words Mr. & Mrs. Jarman, it means a lot. I'll be sure to pass your thoughts on to the team.

Rated 5 out of 5 stars

The fitters were here for 2 days and…

The fitters were here for 2 days and arrived 8.30 and did not stop working. Very tidy work. Have been putting off buying new windows and a front door for years in fear of a lot of mess especially with the bay window but the way the 2 of the fitters took out the old window and put in the new one was amazing.

November 4, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you for your lovely feedback. I'll make sure to pass it onto the fitting team.

Rated 5 out of 5 stars

Looked after experience

We decided to replace our front door. I spoke with Nia who supported us with choices, home visit, showroom experience and engaged with us throughout in picking the best door for us. It was fitted so quickly and the 2 fitters did an excellent job, taking lots of care in making it a perfect fit. Thanks to everyone involved.

November 7, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you for the lovely review.

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Rated 5 out of 5 stars

My experience with Peninsula

My experience with Peninsula has been first class from start to finish. I’ve had windows and doors from Peninsula in the past, and this is why I keep returning to them, as they look after their customers should any issues occur. My first point of contact was with a very friendly and helpful lady by the name of Nia. She kept me updated with the stages of the delivery and installation date and time of arrival. She also gave me a call to check that we were happy with the installation.
The two installers arrived on time, they were friendly polite and they did an excellent job, they were careful of my decor and cleaned up at the end.
I’d gladly recommend Peninsula to anyone wanting quality product with an excellent after sales service

September 11, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thank you for the lovely 5 star review, it's hugely appreciated. Best wishes.

Rated 4 out of 5 stars

Professional company with skilled workers

We are very pleased with the sunroom that Peninsula built for us. The tradesmen were all skilled and meticulous in their work, as well as friendly and tidy.

Management of the project was shaky at first with unnecessarily long delays in applying for planning permission and drawing up plans, but once the work started it proceeded well with good oversight and communication.

World recommend the company without reservation.

October 1, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Thanks for the lovely feedback. We'll take it on board and aim to make improvements where we can. Thank you.

Rated 5 out of 5 stars

High quality product, high quality team

The product and the fitting experience have both exceeded my expectations. The door is of an exceptionally high quality and looks great. The fitting team were very careful, efficient and tidy in their work and I am impressed with the finished result.

Ryan was also very good indeed at dealing with my initial enquiry and showing me the options in the showroom, making sure that I had the right specifications for my needs.

October 2, 2025
Unprompted review
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Reply from Peninsula Windows Ltd

Huge thanks fort he 5 star review and lovely feedback. I'll pass it on to all those involved.

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