Penlly Reviews 

28
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered top for July 4, took 3 wks to arrive Website shows sparked top, no sparkles. Poor quality . Plain piece of red,white, blue material . 2 pieces sewn together. Website said from a small Te... See more

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Rated 1 out of 5 stars

I ordered 3 items from this site. Items took at least 6weeks to arrive. The boho dress I ordered is beautiful and fits perfectly. The others 2 items do not fit right. Sizing is very inconsistent.... See more

Company replied

Rated 1 out of 5 stars

Took over a month to receive items. Items sent were similar in pattern, but way different in fabrics, coloring, and sizing. I have been trying to return items for three weeks and they refuse to provid... See more

Company replied

Rated 4 out of 5 stars

I’m happy with my items from Penlly. The sizing was accurate and fabrics are soft and good quality. One tshirt colour was a little different than I expected (more tan than Grey) but it’s still nice. W... See more

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1.5

Bad

TrustScore 1.5 out of 5

28 reviews

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No recent history of asking for reviews

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1.5

All reviews

(28)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

scam scam scam …

scam scam scam scam
item arrived not what i ordered
tryed to log in account now gone
avoid at all costs site should be shut down

August 15, 2026
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

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Rated 1 out of 5 stars

Ordered top for July 4

Ordered top for July 4, took 3 wks to arrive
Website shows sparked top, no sparkles. Poor quality . Plain piece of red,white, blue material . 2 pieces sewn together.
Website said from a small Texas town…it’s from china. Trying for 3 wks to get refund. Reported to BBB. Going to my bank to claim fraud charge

June 14, 2026
Unprompted review
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Reply from Penlly

We do not sell clothing, and we are a software company.

Rated 1 out of 5 stars

Do not buy anything from these people

Do not buy anything from these people! It took weeks to get my item and I have been trying for more weeks to return it with no luck. Unless you are 100% sure you are going to keep what you order, steer clear.

July 2, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

Rated 1 out of 5 stars

Quality is iffy and customer service is non-existant

Their clothes are "hit and miss" in quality. The blouses are very boxy in shape. You cannot get a reply from their customer service and they will not take anything back. I will never order from them again.

June 3, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

Rated 4 out of 5 stars

I love all 3 shirts purchased

I love all 3 shirts purchased, only problem is shipping and delivery schedule.

June 2, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

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Rated 1 out of 5 stars

Do not buy these dresses

Do not buy these dresses! First, shipping took more than a month (I know Covid affects shipping, but this was not normal). Next, the quality of the fabric is awful. The fabric is very similar to what you would find on a chiid's throw-away, one-time use Halloween costume. The only way to leave feedback is if the company thinks you are going to leave a positive review...otherwise, they only give you an e-mail to respond to. I had to choose that I "liked" the product in order to leave this review. The company does not give refunds or take the product back if you are unhappy. They are "supposedly" going to give me a $10 refund (the 3 dresses I bought were about $100). Any dress at Walmart, Target, etc. would be better quality. I had hoped for far better considering the price.

June 2, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

Rated 1 out of 5 stars

I am very unhappy!

I am very unhappy!

I ordered 3 dresses from this company. They were horrible quality, sizing, everything was bad. I asked to return them and I received an email that said because shipping fee is so expensive we will credit you $20. What? Really? Do not order from this company!

June 1, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

Rated 1 out of 5 stars

Horrible customer service

I ordered 3 items from this site. Items took at least 6weeks to arrive. The boho dress I ordered is beautiful and fits perfectly. The others 2 items do not fit right. Sizing is very inconsistent. I reached out to customer service to return items and was offered $11 refund for items I paid $72! I'm still waiting for an address to return my items. Customer service is awful!! Nobody will return my messages. Will never purchase items from this site again!

May 28, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

Rated 4 out of 5 stars

I am generally happy with my order

I am generally happy with my order. The shipping time was quite long. I love the Wrap Black Dress, and will likely order others similar.
The fabric for the Glamorous V-Neck Short Sleeve Printed Blouse was a bit stiff, and I am not sure I like how it sits on my hips.

May 25, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

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Rated 3 out of 5 stars

Love the dress!

Love the dress! Took a while to ship after ordering and a couple of follow up emails. Always received a response. I wanted mine for a bridal shower. Received it just in time! So, if you are not in a hurry to get the dress, I definitely recommend it.

May 23, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

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Rated 4 out of 5 stars

I’m happy!

I’m happy with my items from Penlly. The sizing was accurate and fabrics are soft and good quality. One tshirt colour was a little different than I expected (more tan than Grey) but it’s still nice. Would recommend.

May 12, 2021
Unprompted review
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Rated 1 out of 5 stars

Awful company

Awful company. When I made my purchase, the claim on their website was free returns - otherwise I would've never ordered from the site! It's been a battle ever since I've requested to return a few items and now they want me to pay for shipping the return to Dubai. I would caution anyone wanting to purchase from them. The sizing and fit was off on many items, but the return process has been a month of back and forth with them. I also never received one of the items I ordered but initially got charged for it. I luckily got reimbursed for that....after I asked.

May 10, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

Rated 1 out of 5 stars

It has been a month since I ordered and…

It has been a month since I ordered and have not even received a confirmation that my order has been shipped.
They were quick to charge my visa!!!

May 4, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

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