Penlly Reviews 

28
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered top for July 4, took 3 wks to arrive Website shows sparked top, no sparkles. Poor quality . Plain piece of red,white, blue material . 2 pieces sewn together. Website said from a small Te... See more

Company replied

Rated 1 out of 5 stars

I ordered 3 items from this site. Items took at least 6weeks to arrive. The boho dress I ordered is beautiful and fits perfectly. The others 2 items do not fit right. Sizing is very inconsistent.... See more

Company replied

Rated 1 out of 5 stars

Took over a month to receive items. Items sent were similar in pattern, but way different in fabrics, coloring, and sizing. I have been trying to return items for three weeks and they refuse to provid... See more

Company replied

Rated 4 out of 5 stars

I’m happy with my items from Penlly. The sizing was accurate and fabrics are soft and good quality. One tshirt colour was a little different than I expected (more tan than Grey) but it’s still nice. W... See more

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1.5

Bad

TrustScore 1.5 out of 5

28 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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1.5

All reviews

(28)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Long Shipping & Different Than Described

Took over a month to receive items. Items sent were similar in pattern, but way different in fabrics, coloring, and sizing. I have been trying to return items for three weeks and they refuse to provide return information or allow me to return. The items looked so cute online, I am disappointed in the quality, shipping time, and now customer service.

April 28, 2021
Unprompted review
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Reply from Penlly

Your review may be mistaken, we do not sell clothing. As we are a software company.

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Rated 4 out of 5 stars

I love the dress

I love the dress. It is very pretty and good quality.
I would prefer a little different material, but it's still lovely.
The sizing true to size. But i do want to order a size up. It's jyst a little to tight in the bust/rib area.

April 20, 2021
Unprompted review

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