Penningtons Reviews 43

TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

I’m a senior who lives in small rural town and my only way to shop is online as I also mobility issues. I returned something for the first time at Pennington and was shocked at the attitude of the cus... See more

Rated 1 out of 5 stars

I returned my items to pennington on March 26, 2026, and today April 24, 2026, and i still not able to get a refund of more than 100 cad. I did call four times, customer service opened a case on April... See more

Rated 1 out of 5 stars

I love Penningtons styles and selection but they have discontinued most cotton shirts and replaced with Rayon and Viscose which is crap. Ive been a loyal Penningtons shopper for over 20yrs and have wa... See more

Rated 5 out of 5 stars

I entered the store with an hour to spare after a difficult visit at the hospital with my mom. I needed a new pair of pants. Cindy, a long time associate at the Orillia location was knowledgeable, pa... See more

Company details

  1. Clothing Store
  2. Baby Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Information provided by various external sources

Penningtons is part of the Reitmans Limited Company, also affiliated with RW&CO, Reitmans, Addition Elle, Thyme Maternity and hyba.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

43 reviews

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Rated 4 out of 5 stars

I would've gave it 5 stars (Clothes Sux Now)

I would've gave it 5 stars but I have to complain about the boring clothes they are now carrying.

Before they use to carry fashionble clothes . I miss the MXM brand from back in the days, and the youthful/ young aldult clothes that they use to carry.

The only thing I buy now from Penningtons are their Bootcut Jeans, I know my size, and never have to worry about the fit.

If I'm lucky, once in a while, I'll find a top that I like. I mostly wear Babydoll tops, or tops that flare, as it's very flattering for my figure, and makes feel and look awesome. They need to up their stock with fashionable, quality material, size 6X clothes, expecially bath robes.

Over the past 4 years, I've been ordering online since I know my size in thier jeans, They tend to have sales every now and then on their jeans, so I ensure to buy a lot. Their D/C jeans are of VERY good quality and last me for many years. To be honest, I never had yet to replace any of thier D/C brand jeans. Other brand jeans that I had bought from them a long time ago, the color faded, and crotch part gets a hole, the quality was horrible.

As for their tops, it's a hit or miss, it's either too fitted, or short.

Ordering online is a breeze. Shipping is amazing and always fast.

I will continue to order online, as getting to the store is not as convient for me anymore, since the store was moved. I now have to walk almost 3 blocks as it's now located in a Smart Centre and I have to walk across a huge parking lot.

May 12, 2021
Unprompted review
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