I made my first phone call on 13th May after seeing an advert in the Scottish Daily Mail about pensions. The lady I spoke to initially on the phone was called Charlotte and she was excellent. A call... See more
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Review of Personal SIPP
Good advice re Daily Mail who recommend this company.
Dealt with Kirk re my private SIPP
Good honest advice which recommended that I stay with my current provider .
No hard sell of an alternative product just to get my business.
Good in-depth review of the market for me.
Would recommend for any pension queries 👍
Pense has assisted me every step of the…
Pense has assisted me every step of the way to help me with my annuity, keeping me informed on a weekly basis via e-mail.
I recommend Pense to anyone trying to get an Annuity.
Well Done Pense.
A very big thankyou to the team at Pense, especially Russell James and Amber. Firstly for delivering for me a better annuity than I was expecting. I was a little nervous completing online but you made it quite stressless, keeping me updated throughout. Again a big thankyou to all.
Brilliant service
The service and communication from Caroline and Amber was first class
Very helpful when not understanding the…
Very helpful when not understanding the questions
Excellent service by Amber…
Excellent service by Amber Garner.Always stayed in contact with myself.
Excellent service
Excellent service, was kept up to date throughout the transfer of my pension. All happened in a good timescale.
Amber Garner delivers exceptional service
The service we’ve received from Amber Garner is exceptional. If you desire exceptional service then I’d highly recommend Amber and Pense, especially with something as complex as pension planning and advice.
Pense did exactly what they said they…
Pense did exactly what they said they would do without any delay and kept me updated throughout the process.
Amber Garner always there to help and very helpful with any queries I had.
Annuity purchase from L&G
Annuity purchase from L&G
Very happy with my experience and the service from Russell Flannery and the team at Pense. I admit that I'm not the easiest client but Russ was incredibly patient during the initial stages and helped achieve a great rate from L&G for the type of annuity I was looking for. Once we "pushed the button" Amber Garner took over the application and managed the process from start to finish. Amber looked after the application itself together with organising transfer of funds from my pension providers. Regular email updates ensured I always knew what was happening throughout the process and Amber responded swiftly to any and all of my many queries. I couldn't ask for more and am happy to give a 5* review to Amber, Russ and the team at Pense.
Absolutely Brilliant from start to…
Absolutely Brilliant from start to finish.
Would highly recommend
Thank you
Sean
I've trusted Pense with my future!
You've got to trust a company that is going to deal with your pension and I would recommend Pense. They are very professional and always responded to e-mails.
Pensee were very helpful.
Pense were very helpful, Chloe and Amber kept me updated from the start to completion. I would definitely recommend Pense to anyone thinking about retirement.
Very good service
Very good service, and always keeping me up to date. highly recommended.
Pensions all in one pot
Pense was very good and lots of good updated info. Overall time was about 3 months as one my pension providers dragged there heels. But once clear very swift.
Pense highly professional and great value for money.
Pense were highly professional throughout the process. They kept me informed frequently and the end to end process was very smooth. Pense made a process that for the lay person can be complex and daunting, and managed the complexity, allowing me to proceed with confidence. They are also commercially competitive. My experience has been great and I have already recommended them to a friend.
They will call you. If you don't want a call don't give your number, use theirs 0808 281 2558
5 minutes post an online enquiry, which did give me the info I wanted, I got a call from them.
On looking more closely at the page, I had given "permission to be contacted" this is why I am reluctant to give out details.
Please make "no contact" the default, if folk want a call they will ask.
The online calculator is good and works ,although a £2,495 (2.5%) advice fee for a draw down service seems steep.
I recently purchased an annuity with…
I recently purchased an annuity with them and they kept me informed every step of the way and even got me compensation from my previous provider after they dragged their heels and delayed things. I would highly recommend them.
Excellent Pense customer service.
I approached Pense because I was unhappy with the lack of support and advice I was receiving from my existing Pension Fund Provider. The contrast when dealing with Pense was immediately apparent. Excellent advice, professional service keeping me fully informed at all stages of the transfer of my pension fund to Aviva. I cannot recommend Pense strongly enough. Particular thanks should be given to James Allott, Amber Garner and Chloe Watt. Thank you so much. I look forward to working with you in the future. I am now so much more confident about funding my retirement. Thank you again. Mike.
Great experience and service, I'd give 6 stars if I could
Throughout the process Kirk, Chloe and Amber kept me regularly informed, never rushed me and made the process smooth and quick. Couldn't praise Pense and those above I dealt with highly enough.
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