Penske Used Trucks Reviews 

Dominic provided great customer service and went above and beyond. Highly recommend to everyone. Thank you tremendously.

Went into the office in Phoenix and visited with Erik and Matthew. Great customer service! They were very knowledgeable and gave me the information I needed to make the best decision for my needs. Highly recommend them.

Was with another dealership earlier today wanting to trade my truck in said I can trade in at any dealship Erik Santillano has been very informative and was patient with me and explained his sales process gave me a couple of ideas and will be working with him for all future deals if possible thank you for the help

had a great experience with Penske Used Trucks. Eric and Mathews were very informative and made the whole process quick and easy. They answered all my questions, explained everything clearly, and made sure I was comfortable every step of the way. No pressure, just straight-up good service. I definitely recommend working with them if you’re looking for a truck.
Rafael
Nationwide Recycling and Crane Services

Erik Santillano was great showed us a few trucks sleepers and day cabs had a few questions on what to look for and to do and what would be best for my company he was amazing and very helpful

We have been looking for a used semi truck, and Erik Santillano has been very helpful. He helped us find the truck we have been looking for.

Penske had an excellent inventory of day cabs to choose from and being able to search their inventory online was helpful. Kory, Jeremy, and Emily were all easy to work with, responsive, and helpful during the entire process.

Dominic was really easy to work with I bought a used truck with him and he made the whole process really easy for me and even offered me something that wasn’t yet listed!

Working with Erik Santillano and Matthew Clark had my mechanic inspect a 16 box truck Erik has been amazing to work with has made it super easy for us to purchase and matthew was able to add a discount on the vehicle we need to help us finance with our pre approval with our bank thank you guys for the help and great customer service

Came in to inspected 2 box trucks both need alot of love but Erik says they will be able to handle concerns on the vehicle and will prep it to level 1 with in 1 and 2 weeks thank you for the help and discounts We were reived with warmth from Erik Santillano matching AZ weather .including Matthew

Dominic was amazing during my pickup. Made it very easy for me.

Purchasing my second Penske Box truck with Matthew and Erik, they showed me around the vehicle offered 20k on the vehicle and Matthew got it approved for me thank you guys for the help easier and faster the second time around

Erik Santillano was very helpful even checked my bill of lading and had wrong VIN verified all the information and made sure I was all good to go thank you for the help

Came in today to pick up unit 190353 a FTL with Penske they have been easy to work with and very helpful at the phoenix location shout out to Erik Santillano for going above and beyond he shows he really cares and is great person

Had a good experience and easy transaction

Have been working with Erik Santillano regarding a day cab so far the ones we’ve been looking are on rental or another location Erik has gone above and beyond locating each unit and even showed me similar units available at his location thank you for all the help

I bought the truck from penske like 3 months ago submitted the deposit they told me they need 1 month to inspection the truck they are going to do level 1 inspection which is the best inspection they have they took too long for that when they told me its ready i went there to test drive they don't let me drive after that I picked up my truck there are so many things need be fix they didn't do any work on my its 3 months I bought this this truck still in the shop they don't care about customers specially when you pay in full payment last night I came to the thermo king i told the lady who i working with me to get fix the i going to stay here whole day to get fix and picked up the truck same day it's been three hours the shop send the estimate to get approval to start working to fix the truck they are just keeping saying we are reviewing the estimate please be careful when you going to buy the truck from penske don't even think about to pay in full payment

Worked with Erik in Phoenix he made the experience quick and easy. Would recommend anybody to work with them.

I bought a truck in Penske, which introduced me to Ruby,I purchased a truck in Penske, which introduced me to Rubi who works in Fontana. who worked in Fontana.Miss Rubi was warm and attentive, very attentive, very responsible and very conscientious.Made my shopping experience perfect. I think I will purchase more trucks in Penske.

Great service! Super helpful and knowledgeable. Mr.Dominic was very easy going and made everything run smoothly!