What an amazing and fabulous customer service! Very good online shop. I want especially to thank Jamal, he solved my problem very fast. Thank you, Escalation Team. Great experience!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I expected a reward,as promised by Vodacom for 15yrs of loyalty.then clicked on transportation costs.suprisingly it was billed as penwareshop.
Emily (escalation team lead) has ensured that an unexpected charge made to our account will be available to use for any purchases we wish to make before our cancellation completes. Thank you Emily !!... See more
I just think that they are a professionals because every time I had an issue, they would help me as soon as possible. No. I’m and also I believe that before you create an account you’re just need to... See more
Emily (escalation team lead) Account clarification
Emily (escalation team lead) has ensured that an unexpected charge made to our account will be available to use for any purchases we wish to make before our cancellation completes.
Thank you Emily !!
December 8, 2025
Unprompted review
My experience was good as eugene was…
My experience was good as eugene was there to answer my questions and he then also solved my problems
December 8, 2025
Unprompted review
Ahlby è disponibile
December 2, 2025
Unprompted review
Thanks to the escalation team for their…
Thanks to the escalation team for their help in solving my issue
November 19, 2025
Unprompted review
Company is as described
Company is as described, no issues for me at all
November 12, 2025
Unprompted review
I just think that they are a…
I just think that they are a professionals because every time I had an issue, they would help me as soon as possible. No. I’m and also I believe that before you create an account you’re just need to be aware but they are really helpful though.
November 12, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.