Penwareshop Reviews 310

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What an amazing and fabulous customer service! Very good online shop. I want especially to thank Jamal, he solved my problem very fast. Thank you, Escalation Team. Great experience!

Rated 4 out of 5 stars

Emily (escalation team lead) has ensured that an unexpected charge made to our account will be available to use for any purchases we wish to make before our cancellation completes. Thank you Emily !!... See more

Rated 3 out of 5 stars

I just think that they are a professionals because every time I had an issue, they would help me as soon as possible. No. I’m and also I believe that before you create an account you’re just need to... See more


Contact info

4.0

Great

TrustScore 4 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I just think that they are a…

I just think that they are a professionals because every time I had an issue, they would help me as soon as possible. No. I’m and also I believe that before you create an account you’re just need to be aware but they are really helpful though.

November 12, 2025
Unprompted review
Show reviews in all languages. (310 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look