First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered he... See more
Alejandra was so gracious and helpful. She was patient and kind with explaining policies as well as terms and conditions. She is the epitome of customer service. She was a God send after a rude condes... See more
Company replied
Victor understood my predicament about there no longer being a yearly membership and that I didn't need 100 reports a month for $29.95. I am very happy to have been offered the Lifetime plan with 10 r... See more
Company details
- #5 of 11 best companies in Search Engine Company
About PeopleFinders
Written by the company
Founded in 1988 PeopleFinders provides the most accurate public records available. Search by name, phone number or address for instant access to billions of records.
PeopleFinders is the premier site for:
- People Search
- Background Checks
- Criminal Records
- Reverse Phone Lookup
- Public Records
Have More Questions?
Contact our Customer Care department Weekdays 7:00AM-6:00PM and Weekends 7:00AM-3:30PM (PST).
PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Contact info
1821 Q Street, 95811, Sacramento, CA
- (800) 718-8997
- customercare@peoplefinders.com
- peoplefinders.com
4.3
Excellent
3K reviews
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How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Victore listened
Victore listened. I'm a rambling babbling older men who can get cranky. Victore took it all in and provided what I was looking for.
March 28, 2026
Reply from PeopleFinders
robert ruh,
We appreciate you taking the time to share your experience. We're glad to hear that our team member listened and provided what you were looking for. Thank you!
apollos
Reply from PeopleFinders
Rodolfo Moran,
We're happy to hear that you had a great experience. Thank you for your positive feedback and your time.
apollos
Reply from PeopleFinders
Elone Ejiba,
We're happy you like the service! Thank you for your positive feedback; we appreciate you taking the time to share.
apollos
Excellent customer service fast solution
March 26, 2026
Reply from PeopleFinders
Gabriela Larios,
We're happy to hear that our customer service provided a fast solution for you. Thank you for your positive feedback!
apollos
Victor did a very good job on my…
Victor did a very good job on my request to stop payments. He is very patient with me and I’m glad he’s the one that got my phone call.
VICTOR you’re the best! Thank you so much for helping me today.
March 26, 2026
Reply from PeopleFinders
MLemak,
We're happy to hear that the payment stoppage process went smoothly. We appreciate your kind words and are so glad the phone call was helpful. Thank you for your feedback!
apollos
Reply from PeopleFinders
Ashley,
We're glad our assistance was helpful and efficient for you. Thank you for your positive feedback!
apollos
Awesome customer service
He was very friendly and got my problem took care of right away! Quick & very professional!
March 26, 2026
Reply from PeopleFinders
Taylor kelly,
We're happy to hear that your issue was resolved quickly and professionally! We appreciate you taking the time to share your positive experience with us.
apollos
good experience
March 25, 2026
Reply from PeopleFinders
Mengzhen,
Thank you for taking the time to share your positive experience with us!
apollos
This customer service representative
This customer service representative, Victor, was very pleasant to work with. He was jumped on at the start of our call but was pleasant, and helpful, which is why he gets 5 stars from us
March 25, 2026
Reply from PeopleFinders
Collette and Douglas Cole,
We're happy to hear that Victor was helpful and pleasant, even when the call began unexpectedly. We appreciate you taking the time to leave us this positive feedback!
apollos
Luis was extremely helpful and didn’t…
Luis was extremely helpful and didn’t beat around the bush. he fixed my problem in 5 minutes which is great.
March 25, 2026
Reply from PeopleFinders
Breanna Anderson,
We're happy to hear that the issue was resolved quickly and efficiently. We appreciate your positive feedback and are glad we could help you!
apollos
Victor was easy to understand
Victor was easy to understand, heard my issue, and fixed the problem after a short wait.
March 24, 2026
Reply from PeopleFinders
Cindy Ross,
We're happy to hear that the issue was resolved quickly and that everything was clearly explained. We appreciate you taking the time to share your feedback!
apollos
Wonderful Customer Service
Alejandra was a pleasure to talk to, she helped me cancel and get a partial refund (which I didn’t expect!) and overall was a sweet person :)
March 24, 2026
Reply from PeopleFinders
Ange P.,
We're happy to hear that you had a positive experience with Alejandra. We appreciate your kind words about the assistance you received with your cancellation and refund. Thank you for your feedback!
apollos
Reply from PeopleFinders
WildLifeA Hcb,
We're happy to hear that our service was simple, quick, and effective for you. Thank you for your positive feedback!
apollos
Luis was very helpful in getting my…
Luis was very helpful in getting my account going after some technical glitches with the site.
March 24, 2026
Reply from PeopleFinders
Derrick Thompson,
We're happy to hear that we could assist you with the technical issues you encountered. Thank you for your feedback and your patience.
apollos
very helpful
March 24, 2026
Reply from PeopleFinders
Aerus NJ,
We are glad to hear that our service was helpful to you! Thank you for taking the time to share your positive feedback.
Apollos
Victor was very professional and solved…
Victor was very professional and solved my problems with great skill and efficiency. It was a pleasure to have him working with me. Thank you very much
March 23, 2026
Reply from PeopleFinders
howenter,
We're happy to hear that the work was completed skillfully and efficiently! It was our pleasure to assist, and we appreciate your positive feedback.
apollos
Reply from PeopleFinders
Hailey Miller,
We're happy to hear that our information was helpful and clear for you. Thank you for your positive feedback!
apollos
Honestly
Honestly, I so appreciate your helping me in this situation as I was just being a good Samaritan and finding a phone number, but did not realize that I had a monthly membership. Great to know that you can be honest and find good help.
March 23, 2026
Reply from PeopleFinders
DARINDA Trudel,
We appreciate you bringing this to our attention. We're happy to hear that we could assist you with the membership issue that arose from your act of kindness. It's great to know you had a positive experience with our support.
apollos
People finders is the best❤️
Thank you very much; I received excellent service. I am extremely happy because I got exactly what I needed. The person I spoke with me was Victor, very professional and resolved everything just as I had expected.
I think I will use People finders services again. Thank you!
Sincerely,
Elba I Gonzalez
March 23, 2026
Reply from PeopleFinders
Elba Iris Gonzalez,
We appreciate your positive feedback and are so glad you were satisfied with the service you received. We are very happy to hear that the issue was resolved professionally and to your expectations. Thank you for considering our services again!
apollos
They have amazing customer service
They have amazing customer service. This is a trusted site—it doesn’t give scam vibes at all. I mean they pretty much pulled up the entire roster of my family lol. They are also top on Google it seems
March 22, 2026
Reply from PeopleFinders
customer,
We're happy to hear that you had such a great experience with our customer service! We appreciate you trusting our site and are glad it met your expectations. Thanks for your positive feedback!
apollos
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