A huge thank you to Phoebe Rhodes who was pivotal to our on-boarding experience. Phoebe and I met weekly to discuss any issues/queries and her knowledge and expertise was much appreciated. Phoebe wa... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 375,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Emerald House, East St,, KT17 1HS, Epsom, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's been great to have such professional support from Peoplesafe. Andre has been very helpful and given me some good advice when using the portal. It makes so much more sense now that I've had some proper training along with the weekly calls if needed. Andre has also been very patient with me and my blonde moments!

Reply from Peoplesafe
Very informative and provided information we requested i.e. scheduling reports, reporting system

Reply from Peoplesafe
Matt was extremely knowledgeable and helpful. He has delivered excellent training and also helped out with a system query.
He has followed up the training with a call to check that all the points required were covered and ensured that we had the relevant contact numbers & Slides.
Andre covered one of the organised session's due to Matt's absence, he was also extremely helpful.

Reply from Peoplesafe
Sam Gerrard and Grace Finn have been a great support in implementing Peoplesafe devices within our NHS trust. Responsive, patient and they deliver.
The roll out programme has also been manageable... with helpful resources / e-learning to induct staff.

Reply from Peoplesafe
We've been working with Rose and Sam at Peoplesafe for a number of years now, and they've always been very supportive and are constantly developing their products. We have a mix of eSIMs, physical devices, Pro app, SOS app and all are quality built, with a good support team too. They often check in to make sure everything is going well, and we always get a quick turnaround on orders or requests.

Reply from Peoplesafe

Reply from Peoplesafe
Customer services are always helpful.
They were able to guide a member of our staff on how to trouble shoot why her device wasn't working and managed to get it to work.

Reply from Peoplesafe
We had a great training session with Jason. Jason was very knowledgeable about the system and I found him very patient. What is even more impressive is the offer to reach out to them with further questions or queries and further requests for training.

Reply from Peoplesafe
Service great, people efficient but some devices have battery life issues and faulty inlet charging connectors

Reply from Peoplesafe
The slides of the presentation were too small to read. It was hard to hear the facilitator as the sound or the quality of sound was poor. Instead of a webinar, maybe a teams call would better suit

Reply from Peoplesafe
The service and the team are super helpful. I seek support for educational purposes, as an educator and the team were all out supportive.
Very happy with the service, most especially the safety and support they provide to clinicians like me.

Reply from Peoplesafe
The greatest customer service and great collaborative work to ensure our staff are safe. Thank you

Reply from Peoplesafe

Reply from Peoplesafe
My issue was dealt with promptly and efficiently, new unit ordered for me and received within a couple of days. The lady I spoke to was very efficient and helpful - great service thank you

Reply from Peoplesafe
Good communication and quick response.
Fast dispatch of equipment

Reply from Peoplesafe

Reply from Peoplesafe
I recommend that staff who work alone be equipped with one of these safety devices. This equipment is reassuring because it provides a sense of security, knowing that even when you're alone, help is readily available in case of an emergency.

Reply from Peoplesafe
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.