People's Trust Insurance Reviews 

1,094
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The whole process of switching to People Trust Insurance was easy and straightforward. Agents were knowledgeable and they provided help and guidance during the whole process making sure that meet all... See more

Company replied

Rated 5 out of 5 stars

Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my dis... See more

Company replied

Rated 5 out of 5 stars

I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was e... See more

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Rated 1 out of 5 stars

We had over ten diffrent desk ajusters our claim was for over 500,000 after the lawyers we recieved 118,000 it took almost 4yrs Now 4yrs later they wanted every bill we paid contractors this took us... See more

Company replied

Company details

  1. #95 of 117 best companies in Insurance Agency
  2. #166 of 193 best companies in Financial Consultant

Written by the company

The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.

People's Trust Insurance | Simply A Better Way

Written by the company

Home Insurance That Works!
Experience seamless, no hassle recovery from damage. We insure. We repair. You relax.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,094)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth transition

Was forced to take a policy from an insurance company after my prior company sold the policy. Shopped around and found Peoples Trust. Smooth transition process with very competitive premium. Would highly recommend.

November 9, 2020
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Reply from People's Trust Insurance

Hi Ken, we're happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

We are happy to be new clients.

We are happy to be clients. The process has been very friendly and complete with all of our questions & concerns addressed.

October 30, 2020
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Reply from People's Trust Insurance

Thank you for your 5-star recommendation, Anthony; we're happy to have you as part of the People's Trust family.

Rated 5 out of 5 stars

Great customer service

Great customer service . Explained everything and set everything up quickly.

October 29, 2020
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Reply from People's Trust Insurance

Hi Lawrence, we're happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Very competitive pricing and easy to understand the policy

October 29, 2020
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Reply from People's Trust Insurance

Thank you Charles, we appreciate your comments.

Rated 5 out of 5 stars

Timely and Responsive

Easy to work with, timely and responsive, very helpful and willing to explain and talk out coverage options. Glad to work with this group.

October 29, 2020
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Reply from People's Trust Insurance

Thanks for the feedback Daniel, and your 5-star recommendation!

Rated 2 out of 5 stars

Missing customer service.

My insurance went uo 60 days into the policy and I called to find out why. I was told three different times customer service would call me back within two business days. Here we are 60 days later and still waiting for a call.

October 23, 2020
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Reply from People's Trust Insurance

Hi Joseph. We reached out to your agency and asked them to contact you today. In terms of your policy, the agency had listed the construction type of your home as concrete block, but was later verified as wood frame. This caused a $187 increase to the policy. We apologize for the inconvenience you experienced. Feel free to contact any member of our Customer Service Team at 800-500-1818 if you have any questions or concerns about your policy.

Rated 5 out of 5 stars

Great insurance

Great insurance, great coverage, at a reasonable and respectable cost!

October 21, 2020
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Reply from People's Trust Insurance

Hi Maureen, we appreciate the 5-star review and recommendation. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

Your company and my agent are second to…

Your company and my agent are second to none. Help was given before I requested it..very unusual. This company goes beyond anything I ever imagined. They anticipate ways to help us keep our policies up to date and make ways for expedient payment of premiums. I love this. My agent was so helpful and courteous I thought I was dreaming. THANK YOU THANK YOU..

October 21, 2020
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Reply from People's Trust Insurance

Hi Linda, that's fantastic! We take great pride in providing quality service, so we truly appreciate your feedback and 5-star review.

Rated 5 out of 5 stars

My experience with People's Trust has…

My experience with People's Trust has been great.I bought an older house in Florida and was finding it difficult to fing insurance .Peoples gave me a good policy at a good price .Their inspection process was no trouble and I appreciate the storm updates they send to my email. I look forward to keeping them as my insurer.
Pat OHearn

October 21, 2020
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Reply from People's Trust Insurance

Hi Patrick, we're so happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

Exceletnt

Affordable. Excelent

October 21, 2020
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Reply from People's Trust Insurance

Thanks for your recommendation, Rada--we really appreciate it!

Rated 5 out of 5 stars

I AHVE AN EXCELLENT AGENT makes all the…

I AHVE AN EXCELLENT AGENT makes all the difference
he looks out for my coverage needs and my payment due dates

October 21, 2020
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Reply from People's Trust Insurance

Hi Eric, that's fantastic--thanks for sharing! We're happy to have you as part of the People's Trust family.

Rated 5 out of 5 stars
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Reply from People's Trust Insurance

Thanks Kim for your 5-star review. Our upfront investments in overall preparedness and everyday readiness allows us to pass savings along to you.

Rated 1 out of 5 stars

I was given a bill and 4 months later a additional charge

I was given a quote and then sent all documents that were needed for pricing and 4 months later I get a bill stating that my insurance is $500 more than the bill they sent me and was paid by mortgage company then I spoke with several people and no o e would help me and a manager said they would get back to me regarding my proof of pricing and she never got back to me I will be shopping for new insurance when my renewal comes due worst customer service I have ever dealt with

October 20, 2020
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Reply from People's Trust Insurance

Thank you for the opportunity to respond to your billing inquiry; we value your feedback. We will honor the premium amount initially quoted with no additional amount owed. Thanks for being a valued policyholder.

Rated 5 out of 5 stars

Everyone I worked with was friendly and…

Everyone I worked with was friendly and helpful.

October 20, 2020
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Reply from People's Trust Insurance

Thank you, SATA--we strive to provide excellent customer service to all our policyholders. We appreciate your 5-star review!

Rated 5 out of 5 stars

Great company

Great company, great price !

October 20, 2020
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Reply from People's Trust Insurance

Thanks Capt Max for your recommendation. We really appreciate it!

Rated 5 out of 5 stars

amazing prices

October 20, 2020
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Reply from People's Trust Insurance

Thanks for the 5-star recommendation, Sandra! Our better way of providing home insurance and simplified recovery provides a greater value to our policyholders.

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