The whole process of switching to People Trust Insurance was easy and straightforward. Agents were knowledgeable and they provided help and guidance during the whole process making sure that meet all... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my dis... See more
Company replied
I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was e... See more
Company replied
We had over ten diffrent desk ajusters our claim was for over 500,000 after the lawyers we recieved 118,000 it took almost 4yrs Now 4yrs later they wanted every bill we paid contractors this took us... See more
Company replied
Company details
- #95 of 117 best companies in Insurance Agency
- #166 of 193 best companies in Financial Consultant
Written by the company
The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.
People's Trust Insurance | Simply A Better Way
Written by the company
- Home Insurance That Works!
- Experience seamless, no hassle recovery from damage. We insure. We repair. You relax.
Contact info
18 People's Trust Way, 33441, Deerfield Beach, United States
- (561) 609-1000
- peoplestrust@peoplestrustinsurance.com
- peoplestrustinsurance.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There were several after the fact…
There were several after the fact invoices that became aggravating .They ultimately were satisfactorily resolved. by my agent.
October 16, 2020
Reply from People's Trust Insurance
Hi Richard. Thank you for allowing us to resolve your recent concerns regarding your policy--and for being a valued policyholder.
Customer service was easy and friendly
Customer service was easy and friendly. The rate was outstanding!
October 15, 2020
Reply from People's Trust Insurance
Thanks for your recommendation!
Got a great rate and awesome customer…
Got a great rate and awesome customer service!!
October 14, 2020
Reply from People's Trust Insurance
Thanks Gary! Our better way of providing home insurance and simplified recovery provides a greater value to our policyholders. We appreciate your feedback.
I just started my policy with People's…
I just started my policy with People's Trust and my rating is only based on the application and inspection process. I may have more knowledge of their performance after my renewal next year.
October 14, 2020
Reply from People's Trust Insurance
Thanks for the feedback, John--we are happy to have you as part of the People's Trust family.
Haven't needed to make any claims but…
Haven't needed to make any claims but acquiring insurance with people's trust has been great. I'll interactions with them so far have been five star quality.
October 14, 2020
Reply from People's Trust Insurance
Hi Elizabeth, we're so happy to have you as part of the People's Trust family. Thank you for the 5-star review!
Bait and switch company
The company quoted us a premium based on information already on file, accepted our premium, sent an inspector who didn't know what he was doing for an updated inspection, then tried to increase our premium by about 50%. We then insisted on a new inspector, who had to be convinced what he was looking at, finally agreed with us, and the company relented and accepted the amount of the already-paid yearly premium. Would not recommend this company to anyone.
October 14, 2020
Reply from People's Trust Insurance
Hello Anita. As a company that takes great pride in providing quality service, we try to prevent a situation like this from occurring and truly regret when it does. We apologize that your experience with us was less than satisfactory.
The inspection conducted on June 9, 2020 listed the construction type of your home as masonry veneer instead of masonry construction, which increased the premium. A second inspection on August 5, 2020 determined the first inspection was incorrect. As a result, we've honored the premium quoted for masonry construction. Thank you for allowing us to resolve this issue.
So far no problem.
October 13, 2020
Reply from People's Trust Insurance
Hi Alphonso, we're happy to have you as part of the People's Trust family and for being a valued policyholder.
Excellent rating
October 13, 2020
Reply from People's Trust Insurance
We agree, Jaime! As one of the best prepared home insurance companies in Florida, we're proud to maintain a Financial Stability Rating® of A Exceptional from Demotech, an independent financial analysis firm.
Best prices in florida
October 13, 2020
Reply from People's Trust Insurance
Thanks Richard! Our better way of providing home insurance and simplified recovery provides a greater value to our policyholders.
Good coverage at a good rate.
October 13, 2020
Reply from People's Trust Insurance
Thanks for the feedback, James!
Good experience with Peoples insurance
This is my first year with Peoples. Service and communication, by phone & e-mail have been efficient & timely. The Peoples agent helped me to select the appropriate coverages at a lower rate. I recommend Peoples for home insurance
October 13, 2020
Reply from People's Trust Insurance
We strive to provide excellent customer service to all our policyholders! Thank you for being a valued policyholder Vernon.
Reply from People's Trust Insurance
We're happy to hear this Juan, and thank you for your 5-star recommendation!
Same coverage as previous company but a…
Same coverage as previous company but a lot less money!
October 13, 2020
Reply from People's Trust Insurance
Thanks for this recommendation, Carol. We really appreciate it!
Our agent took care of everything for…
Our agent took care of everything for our new home insurance. Thank you
October 13, 2020
Reply from People's Trust Insurance
Hi SD, thank you for your comments and being a valued policyholder!
My previous insurance was going to…
My previous insurance was going to charge me 2177.00. I called Patricia from Martin County Florida and she gave me a cheaper price. Patricia was from Northern Trust. When I received you bill it was around $1443 more than my previous insurance. I will be doing some shopping when this contract expires in 2021.
Gary Pahel
October 13, 2020
Reply from People's Trust Insurance
Hi Gary. The Total Annual Premium for your policy is $1815, not $3,620, as you have indicated. A member of our Customer Service Team will contact you to explain your policy and answer any questions you have.
I am very satisfied with People’s Trust…
I am very satisfied with People’s Trust Insurance Company. It was a very easy process to get the coverage that I needed and the staff was very helpful with any questions that I had. I feel that my home is totally protected by them which makes me feel very secure.
October 13, 2020
Reply from People's Trust Insurance
Hi Tammy, we're so happy to have you as part of the People's Trust family; thank you for being a valued policyholder!
Reply from People's Trust Insurance
People's Trust was built on an ethic of preparedness and rapid response, and has transformed and improved the fundamental way home insurance protection in Florida is delivered. Thank you for being a part of the People's Trust family, Dan!
Overall pleased!
The process for changing to People’s Tryst was easy and without issues. We have not had to use our insurance but have no reason to believe we would have any troubles if needed.
September 30, 2020
Unprompted review
Reply from People's Trust Insurance
Thank you for your comments, Susan, and for being a valued policyholder!
Great people
Great people to deal with. Would recommend to everyone.
September 29, 2020
Unprompted review
Reply from People's Trust Insurance
Thank you Don for your recommendation and 5-start review!
Excellent choice
I have been more than satisfied with People’s choice insurance. Everyone I’ve had to deal with has been extremely professional and courteous.
September 29, 2020
Unprompted review
Reply from People's Trust Insurance
We really appreciate your comments, Jay. We're happy to have you as part of the People's Trust family!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.