Perfecthousesigns Reviews 

166
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Please do not buy these products. There are many other websites that offer great service and products. If I could give zero stars I would. Absolutely the worst customer service I have ever tried to de... See more

Rated 1 out of 5 stars

I would have given zero stars if that was an option. The website looked very professional. I ordered bin stickers on 31st July and received an email saying that Amazon Delivery would be in touch. Havi... See more

Rated 1 out of 5 stars

Took almost 2 weeks to deliver pack of 4 stick on bin numbers and only replied to one email asking me to wait for 3 weeks, as delivery must be delayed in post! First email from them stated delivery ha... See more

Rated 5 out of 5 stars

Absolutely delighted with my house sign! It looks fantastic on the wall and delivery was fast. Highly recommend!

Company details

  1. Home Improvement Store

Written by the company

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

166 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(166)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!

Now after 3 weeks my item arrived but unfortunately it was the wrong item that I had ordered so after 3 weeks of not having any updates and no reply’s of the company after sending emails and trying to speak to an actual person over live chat I have the wrong item and out of pocket also the quality is absolutely shocking. Hopefully I will hear back and get a refund after the worst experience with a company I have ever had. I would avoid at all costs unless you want it to take up to 3 weeks to
Arrive and then to receive the wrong item and get ignored by this company. Absolutely shocking.

August 15, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible experience with this company

Terrible experience with this company! It's been 12 days since I placed my order, and the delivery still hasn't shipped. There's no tracking information available, and I've received zero response to my emails or messages. The "Shop" chat is useless, and their phone line call handler is full, so I can't even speak to anyone. I'm extremely disappointed and would not recommend this company to anyone. Save your money and go elsewhere!

August 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Solar house sign and it’s fabulous

I purchased the Grandeur Modern Solar House Number Sign With Solar Light Door Name Plaque - Black and Classic Fonts and I love it. I especially like the easy fixing method to attach it to the wall. No messing around with templates and snap fix once you’ve drilled a couple of holes.

The company were great to deal with, fast delivery and a great price added to the perfect service. Thank you.

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

If I could I would give -5 stars

If I could I would give -5 stars. I ordered 2 house signs one for myself and one for housewarming gift 10 days later have to reach out myself and ask when it will be delivered and in return I got cheeky email from company! I wouldn’t recommend them! Apparently it takes 12 days to deliver to NI. Whenever the order was placed they never provide me with order information when it was dispatched or tracking number and the one they randomly sent in email doesn’t even work.

July 10, 2024
Unprompted review
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Rated 1 out of 5 stars

Not what expected

The sign received was not what I expected the road name was very small and could hardly be read from road. I have e mailed them twice and no response from them.

July 2, 2024
Unprompted review
Rated 3 out of 5 stars

OK but..

Took slightly longer than stated to arrive, qualityseems OK as it's basically plastic which is what I was after so it won't rust not sure on how durable the fixings are though so time will tell so unable to score more than three stars at the moment.

June 24, 2024
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Rated 1 out of 5 stars

Awful Experience

DO NOT BUY! I received a product that looked nothing like the colour displayed on the website. It took almost 2 weeks to get through to customer service and all they said was “colours may vary depending on device”. After I pointed out I tried viewing it on other devices they ceased communication with me! Now I’m left with a product that will not go with my home and therefore cannot be used and out of money to purchase a decent one from somewhere else. Awful customer service, poor quality and misleading advertisement.

June 17, 2024
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi, sorry to hear your experience. We can confirm that the order sent was correct as per your chosen colour. We see that our team has now refunded this for you as you did not prefer the colour. We can only apologies for the inconvenience caused. Feel free to reach out to us if you have further questions at hello@perfecthousesigns.co.uk

Rated 1 out of 5 stars

Not received my order

Not received my order from 30/5/24 I’ve emailed 2 times but no reply.
You can’t get through on the phone - disappointed.

May 30, 2024
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi, Sorry to hear this. We see that we have already offered to resend this on Next Day for you, as the original was lost in the post. We can only apologies for the inconvenience caused.

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