Perfecthousesigns Reviews 

166
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Please do not buy these products. There are many other websites that offer great service and products. If I could give zero stars I would. Absolutely the worst customer service I have ever tried to de... See more

Rated 1 out of 5 stars

I would have given zero stars if that was an option. The website looked very professional. I ordered bin stickers on 31st July and received an email saying that Amazon Delivery would be in touch. Havi... See more

Rated 1 out of 5 stars

Took almost 2 weeks to deliver pack of 4 stick on bin numbers and only replied to one email asking me to wait for 3 weeks, as delivery must be delayed in post! First email from them stated delivery ha... See more

Rated 5 out of 5 stars

Absolutely delighted with my house sign! It looks fantastic on the wall and delivery was fast. Highly recommend!

Company details

  1. Home Improvement Store

Written by the company

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

166 reviews

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1-star

No recent history of asking for reviews

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2.7

All reviews

(166)

32 reviews in the last 12 months

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Rated 4 out of 5 stars

Just what I wanted

The sign itself was lovely. Bought for a friend and she loves it. Took a while from order to delivery, no shipping update! But got here eventually.

May 25, 2024
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Rated 1 out of 5 stars

I haven’t received my parcel as of yet

I haven’t received my parcel as of yet, I sent an email and there has been no reply. Not sure when this will arrive or even get a reassurance email.

I ordered this on the 17th or May

May 29, 2024
Unprompted review
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Reply from Perfecthousesigns

Hi, Sorry to hear this, can you please send us an email to hello@perfecthousesigns.co.uk with your Order number so that we can check and resolve this for you promptly?

Rated 5 out of 5 stars

Recommended

The quality of the product is really good. The price is good as well. Perfecthousesigns is responsive to e-mails. Considerate to last minute changes (they changed the delivery address as i entered the wrong one).

May 13, 2024
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Rated 2 out of 5 stars

Poor Customer Service

Our house sign arrived very promptly and looks lovely considering how cheap they are - thank you!

However, the plugs on the back are wonky, therefore when up on the house wall the sign doesn’t secure straight. I have tried contacting via all methods of communication on your website but have had no luck in getting this resolved. If this can be resolved I would have no problem in giving a 5* rating.

May 4, 2024
Unprompted review
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Reply from Perfecthousesigns

Sorry to hear this, we believe a replacement has been arranged for you and sent out already. We hope you are happy with the replacement received. Any problems please email us at hello@perfecthousesigns.co.uk

Rated 1 out of 5 stars

Name plate poor quality and came with may scratches and dirty .

I have received the same order today and i was really looking forward to it .

But it was so demotivating when i opened the box. The name plate look very dirty and old and sooo many scratches. The plate seems to be damaged:((. Very bad quality , looks like engraving the name in damage plate . Very very poor quality.

May 2, 2024
Unprompted review
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Reply from Perfecthousesigns

Hi, Sorry to hear this, but please refer to our email/ticket reply. There is a clear protective film on one side of the plaque, we know this by looking at the image you sent us which still has the bubbles on it, this is part of the protective film which is not needed before use. You need to peel this off from any corner. Once peeled off, you will not see any marks and scratches. Hope this helps.

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Rated 5 out of 5 stars

Solar house number

Solar house number received very well packaged, looks lovely on the front of the house. Received so many compliments from family and neighbours.
Cannot recommend this item enough .

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

Sign looks great but solar panel…

Sign looks great but solar panel doesn’t work so not lighting up, have emailed several times with no reply

April 22, 2024
Unprompted review
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Reply from Perfecthousesigns

Sorry to hear this, please check your junk folder in case the email has ended up in there. Regarding the light, there is a switch at the back, please toggle this to On by pushing it all the way in and ensuring that it stays pushed in. Otherwise it will not self charge. Any questions or issues after this, please email us at hello@perfecthousesigns.co.uk. We normally reply within a few hours during working hours Mon-Fri. Hope this helps.

Rated 5 out of 5 stars

excellent house sign that looks really classy.

excellent house sign that looks really classy. was really easy to install and works really well making it easy for visitors to identify our property particularly at night. Arrived on time and was really well packaged. would recommend this product to anyone.

April 15, 2024
Unprompted review
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Rated 1 out of 5 stars

Definitely a scam stay clear

Definitely a scam stay clear. Placed an order cannot get any delivery or correspondence from the company. Not answering emails, web chat or phone

April 8, 2024
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Sorry to hear this, can you please message us at hello@perfecthousesigns.co.uk with your order details, so that we can check the order status for you? It might also be worth checking your junk folder in case we have already responded to any previous messages you have sent. We normally respond within 24 hours during working hours.

Rated 5 out of 5 stars

Pleased with my house sign

I am very pleased with the house sign I ordered and the solar light is very bright just what I was looking for to light up a dark entrance. The customer service team were excellent and quickly solved a problem I had. I would buy from this company again.

April 11, 2024
Unprompted review

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