Perricone MD Reviews 

1,574
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 318 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often noting how well they work and the positive results achieved. Many people highlight the fast and efficient delivery service, with orders arriving quickly and often with timely updates. The overall service experience is frequently described as great, with easy ordering processes and good communication. However, some customers also noted issues with unfulfilled promises regarding free gifts or missing items in their orders. A few other people also felt that customer service responses were unhelpful or generic when trying to resolve problems like incorrect deliveries or damaged products.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting its speed and efficiency. Many... See more

Quality

People report positive experiences with quality, consistently praising the products as amazing, effective,... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Service

Customers had positive experiences with service, often describing it as amazing, superb, and first-class,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shampoo and conditioner is excellent. It smells devine and my hair feels richer and thicker. Super shiny. I can thoroughly recommend it. It is up there with the best hair care brands. My on... See more

Company replied

Rated 4 out of 5 stars

The hardest thing about dealing with Dr Perricone is the lack of human contact: there is no way to feel confident about ordering a product which might or might not suit me and not see the product befo... See more

Company replied

Rated 4 out of 5 stars

I have purchased the Neuropeptide Duo. I have already used the Neuropeptide Deep Crease Serum and it is excellent. I'm hoping for similar results from the Eyelid Lift Serum. On this occasion, the prod... See more

Company replied

Rated 5 out of 5 stars

Honestly, 1st time using this product, I love it. I ordered the tinted moisturiser which is devine, the cleanser, eye gel, moisturiser with eye and it is all amazing. Lovely texture, great to apply, t... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

Dr. Nicholas Perricone is a board-certified dermatologist, world-renewed anti-ageing expert, award-winning inventor, educator and philanthropist. He has developed a range of cosmeceuticals and nutritional supplements that effectively help to improve the health of the skin reduce wrinkles and heal sun damage, leaving you with a smooth and radiant complexion. "A life long passion for science is the foundation for my dedicated commitment to unlocking the secrets to healthy ageing. It has inspired me to discover and introduce revolutionary, breakthrough technologies that will forever transform the face of skincare" – Nicholas V Perricone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,574)

318 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products and prompt delivery

Excellent products and prompt delivery

June 12, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review. We truly value your comments.

We are always striving to improve and enhance your shopping experience, and we would not be able to do this without your valuable feedback.

If you have any further questions, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Speedy delivery and amazing product

Speedy delivery and amazing product

June 16, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

Not good customer service

The auto address system used when ordering incorrectly put the wrong address for my house number & street , I did not check before submitting the order my fault. When I got the delivery invoice, and realised what had happened, I went on pericone chat to ask to change the delivery address. I was told that I would have to contact the person who address the order was going to myself, as it had been despatched this was 2 day before delivered. If the person return my order, I could have my money back. Will not be using this company again very disappointed

June 10, 2026
Perricone MD logo

Reply from Perricone MD

Hello Zilinski,

Thank you for leaving your review.

I am sorry to hear you have had an issue with the delivery of your order. I have investigated this and sent you a message to your online account.

Please log in to your account at your convenience to receive my message.

Regards,

Leah

Rated 2 out of 5 stars

Very disappointed with the mystery box

Very disappointed with the mystery box. I feel it is all the products that no one wants. I don’t think I will order again. I was under the impression that it would at least have the one product I live which was the tinted moisturiser. Unfortunately it did not.

June 13, 2026
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Reply from Perricone MD

Hello Mr Gilmour,

Thank you for leaving your review.

I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.

Please log in to your account at your convenience to receive my message.

Regards,

Leah

Rated 5 out of 5 stars

Love this product wouldn’t be without…

Love this product wouldn’t be without the tinted moisturiser, I’m in my late sixties and my skin feels great !

June 11, 2026
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Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Fabulous

I love the tinted moisturiser … used it for a few years now. Gives you a lovely glow and skin feels fabulous. Thank you

June 9, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Exceptional products

Purchase to receipt is always quick. The products are first class and really help my skin. I appreciate the surprise gift too. Thank you.

June 10, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

I use every product

Every single item in the box was fantastic… usually there’s a few you don’t use but I love, love. Love everything
Thank you Perricone MD

June 10, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

Lack of response to issue …

Rating low as had no reply to my email with my recent deliver issue. I wasn’t happy with the chat resolution so I’d like this escalated as o requested

June 9, 2026
Perricone MD logo

Reply from Perricone MD

Hello Julie,

Thank you for leaving your review.

I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.

Please log in to your account at your convenience to receive my message.

Regards,

Leah

Rated 5 out of 5 stars

Great product and great service.

Great product and great service.
I use the Perricone face cream, overnight one and can I say it’s the best face cream I’ve ever used. I can see a difference in my skin and I’m 62.

June 6, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

My order was so easy to place .

My order was so easy to place .. and once ordered it was a nice quick delivery .. I absolutely love the products and so glad I found you ...

June 10, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Kind regards,
Natalia

Rated 2 out of 5 stars

I think getting a comb and 4 lip salves…

I think getting a comb and 4 lip salves in a beauty box is rather cheap trick.

June 9, 2026
Perricone MD logo

Reply from Perricone MD

Hello R Watson,

Thank you for leaving your review.

I am sorry to hear you have had an issue with the contents of your order. I have investigated this and sent you a message to your online account.

Please log in to your account at your convenience to receive my message.

Regards,

Leah

Rated 5 out of 5 stars

Such an easy process and super fast…

Such an easy process and super fast delivery

June 9, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 4 out of 5 stars

Love perricone use it regularly so the…

Love perricone use it regularly so the box is great value but I’ve got to say disappointed that a comb was classified as a full item .

June 9, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Had the products I needed at a fair…

Had the products I needed at a fair price.
Shipping was fast, and I was advised of the progress of delivery.

June 3, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Product arrived on time and in perfect…

Product arrived on time and in perfect condition.
Product suits my skin and I love using it daily.

May 29, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Quick delivery

Website easy to navigate, great range of products at reasonable prices. Easy checkout and fast delivery.

May 31, 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 4 out of 5 stars

Neuropeptide Duo

I have purchased the Neuropeptide Duo. I have already used the Neuropeptide Deep Crease Serum and it is excellent. I'm hoping for similar results from the Eyelid Lift Serum. On this occasion, the products, including expiry dates, were good and delivery was speedy. The reason for deducting one star is that the complimentary Perricone MD Neuropeptide Pore-Refining & Resurfacing Cream Cleanser which was advertised as free with any Neuropeptide order was not added to my order nor received.

May 30, 2026
Perricone MD logo

Reply from Perricone MD

Hi,

Thank you for leaving us a review, it’s so helpful to read your feedback.
Your comments will help us ensure we’re always offering the best experience to our customers.

Best wishes,
Natalia

Rated 1 out of 5 stars

I’ve been trying to contact someone…

I’ve been trying to contact someone with no luck at all so hopefully this might work ,,,,,,I paid for my purchase on may 2 it came last week with a expired date 6 June 2026 ….if I new I wouldn’t of purchase it I would like a full refund ,,,,can you please let me know where to return it …
Very unhappy customer ,,,,

It’s now July 1 and I’m no further on this has still not been sorter by Perriconmd ,,I have been in touch with the company many times but nothing is getting sorted they sent me out of date product and I am out of pocket with no help at all from them at all just messages back and forward O and been told if I keep messaging I will go to the bottom of the queue,,,,😬

May 6, 2026
Perricone MD logo

Reply from Perricone MD

Hello Adrienne,

We are sorry to hear about the issue with your recent purchase and the difficulty contacting us. We appreciate you bringing this to our attention. We are actively looking into this matter to find a solution.

A message has been sent to your account.

Kind regards,
Liam

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