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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, often noting that items like doormats, bandanas, and shirts are well-made and exceed expectations. Many also appreciate the ease of ordering and the ability to personalize products, finding the customization process straightforward and effective. However, some people were dissatisfied with the pricing, feeling that certain items were too expensive for the materials used, such as plastic instead of metal. There are also recurring concerns about delivery times, with some customers experiencing significant delays and difficulty tracking their orders, even when paying for expedited shipping. A few other people also felt that the product descriptions were unclear, leading to disappointment upon receiving items that differed from their expectations.

What people talk about most

Product

Clients share ambiguous opinions on product quality and delivery. Many reviewers praise the good quality of... See more

Quality

Users describe positive interactions with quality. Many customers are pleased with the good quality of... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers experienced significant delays, with some... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise quick... See more

Price

Consumers express disappointment with pricing, often feeling that the item quality is not worth the cost.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

SHIPPING TAKES SOME TIME, ALMOST A MONTH, DROPPED IN A OPEN MAIL ROOM,WHERE IT COULD HAVE GOTTON STOLEN, INSTEAD OF LEAVEING IT BY MY APARTMENT DOOR.. WRAPPED IN BAGS INSTEAD OF BEING PUT IN SHOE BOXE... See more

Rated 4 out of 5 stars

The doormat was perfect. My mom loved it. The only reason I gave 4 starts instead of 5 is because of communication. I finally emailed asking about order status after about 10 days and received a link.... See more

Rated 5 out of 5 stars

Worth. Every. Penny. Found Fury while hunting for an ugly sweater and made one with photos of my whole department (10 of us). The quality surprised me—in a good way. The reactions were absolutely pr... See more

Rated 5 out of 5 stars

Very easy to order. It's nice the site extracts the parts of the photo wanted for the selected merchandise. Size and spacing options help place photos in the exact way desired. Reasonable productio... See more


Company details

  1. #36 of 38 best companies in Custom T-Shirt Store

Written by the company

At PersonalFury, we believe that personalization is the most powerful way to express your love to the person (or your beloved pets) you honor and also your personal characteristics as well. From birthdays and anniversaries to holiday gifts, our family is your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs. Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them. We're proud to be the pioneer store in the market where you can immediately see a preview of your custom product as you select the specifications.


Contact info

3.5

Average

TrustScore 3.5 out of 5

758 reviews

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1-star

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Precious furbabies

I love the quality of the flags that I've purchased from this company. I recently lost one of my furbabies and wanted a flag to match from my recent rescue. They both match perfectly for my front yard. Alot of my friends love the flags. I let them know where I purchased them from

October 23, 2025
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Rated 1 out of 5 stars

Where’s my Order Have not received my product as of yet…

Have not received my product as of yet almost 3 weeks waiting. The company responded quickly when I e mailed for status. Told me product is coming from China, so shipping time is still not bad. I don’t agree. If you are buying an item for a holiday, buy it for the next holiday because you won’t receive it in time for the holiday you purchased it for. Still no product. Are you sure it’s coming from china and not Mars?

October 11, 2025
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Rated 3 out of 5 stars

Disappointed

While pretty, very small and cheaply made. I wanted to give as a remembrance gift but honestly would be embarrassed to give it to them.

October 13, 2025
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Rated 2 out of 5 stars

Finally received my order today after…

Finally received my order today after almost 20 days. Very disappointed with the product. The online picture on their website makes it look much bigger than it actually is. I also thought it was made of metal and glass, especially based on the cost only to find out I just paid $30 for plastic. They should make their product descriptions much clearer. Definitely deceiving. You should let people know that is is made of plastic. I will not purchase anything form this company again.

October 13, 2025
Rated 5 out of 5 stars

Garden Flag

Item I ordered (a personalized garden flag) arrived in a timely manner and was even better than pictured. Very pleased.

October 7, 2025
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Rated 5 out of 5 stars

Item came reasonably quick

Item came reasonably quick, even via USPS, which has a history of being slow in these parts. Packaged well enough that it arrived intact, which is good because this was a replacement for one we broke.

October 10, 2025

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