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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, often noting that items like doormats, bandanas, and shirts are well-made and exceed expectations. Many also appreciate the ease of ordering and the ability to personalize products, finding the customization process straightforward and effective. However, some people were dissatisfied with the pricing, feeling that certain items were too expensive for the materials used, such as plastic instead of metal. There are also recurring concerns about delivery times, with some customers experiencing significant delays and difficulty tracking their orders, even when paying for expedited shipping. A few other people also felt that the product descriptions were unclear, leading to disappointment upon receiving items that differed from their expectations.

What people talk about most

Product

Clients share ambiguous opinions on product quality and delivery. Many reviewers praise the good quality of... See more

Quality

Users describe positive interactions with quality. Many customers are pleased with the good quality of... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers experienced significant delays, with some... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise quick... See more

Price

Consumers express disappointment with pricing, often feeling that the item quality is not worth the cost.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

SHIPPING TAKES SOME TIME, ALMOST A MONTH, DROPPED IN A OPEN MAIL ROOM,WHERE IT COULD HAVE GOTTON STOLEN, INSTEAD OF LEAVEING IT BY MY APARTMENT DOOR.. WRAPPED IN BAGS INSTEAD OF BEING PUT IN SHOE BOXE... See more

Rated 4 out of 5 stars

The doormat was perfect. My mom loved it. The only reason I gave 4 starts instead of 5 is because of communication. I finally emailed asking about order status after about 10 days and received a link.... See more

Rated 5 out of 5 stars

Worth. Every. Penny. Found Fury while hunting for an ugly sweater and made one with photos of my whole department (10 of us). The quality surprised me—in a good way. The reactions were absolutely pr... See more

Rated 5 out of 5 stars

Very easy to order. It's nice the site extracts the parts of the photo wanted for the selected merchandise. Size and spacing options help place photos in the exact way desired. Reasonable productio... See more


Company details

  1. #36 of 38 best companies in Custom T-Shirt Store

Written by the company

At PersonalFury, we believe that personalization is the most powerful way to express your love to the person (or your beloved pets) you honor and also your personal characteristics as well. From birthdays and anniversaries to holiday gifts, our family is your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs. Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them. We're proud to be the pioneer store in the market where you can immediately see a preview of your custom product as you select the specifications.


Contact info

3.5

Average

TrustScore 3.5 out of 5

758 reviews

5-star
4-star
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1-star

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wanted to spiff up our cat's eating…

I wanted to spiff up our cat's eating space and what better way than to have her own personalized mat that I was able to decorate to some degree. I picked out what appealed to me and it is purrrfect! We love it. Bijou is a black cat so the white and light grey background was just right. I highly recommend this to any house pet lover. It is also super easy to clean and covers a more than sufficient surface area.

October 9, 2025
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Rated 4 out of 5 stars

The doormat was perfect

The doormat was perfect. My mom loved it. The only reason I gave 4 starts instead of 5 is because of communication. I finally emailed asking about order status after about 10 days and received a link. It took longer than the website led me to believe. However, I would definitely order again.

October 9, 2025
Rated 1 out of 5 stars

Did not receive order X 2

I ordered a t-shirt for my husband on September 19 but never received it. I emailed about it, and the t-shirt was to be shipped again, but never got that one either. It's now 10/13 with no t-shirt so I asked for a refund. Still waiting to hear about that too.

September 29, 2025
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Rated 5 out of 5 stars

tshirt is amazing

tshirt is amazing! The fact that you get to choose your colors, pick hair styles -everything to personalize the tee for your intended recipient!

October 2, 2025
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Rated 5 out of 5 stars

Dog Bandana

Very easy to order. It's nice the site extracts the parts of the photo wanted for the selected merchandise. Size and spacing options help place photos in the exact way desired. Reasonable production and shipping times. The bandana is a good quality and turned out super cute!

October 1, 2025
Rated 1 out of 5 stars

Order never made it to shipping

I ordered a shirt for my friend’s birthday on 9/18, and hadn’t received anything about confirmation or shipping. I reached out on 9/21, and got a tracking number. A week later (10/6) the item hasn’t been received by usps. I reached out again and support sent yet another tracking number, no apology or explanation. The birthday has come and gone and I’m going to file a dispute. Do not advertise production in 3-5 business days and product delivery times if you can’t do it.

September 29, 2025
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Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars, I would. I ordered my item three weeks ago. I still have not received it and it looks like it hasn't even shipped yet. I have sent multiple emails for assistance and I can't even get a response. You guys are terrible!

September 24, 2025
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Rated 5 out of 5 stars

Good quality product

Good quality product. Arrived fast in the mail. Only thing I didn’t noticed was purchasing in US dollars but that was my fault as I thought I was ordering from Australia.

August 27, 2025

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