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Persona Reviews 10,177

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the personalized product, noting its effectiveness in improving energy levels, sleep, and overall well-being. Many appreciate the convenience of tailored daily packs and the high quality of the supplements, often highlighting the clean ingredients and noticeable positive changes. The customer service is consistently described as excellent, with staff members being helpful, responsive, and genuinely caring. However, some people were dissatisfied with packaging issues, such as vitamins leaking or packs being difficult to separate. A few other people also felt that the mobile website navigation could be annoying, and some experienced issues with incorrect orders or delayed shipments.

What people talk about most

Product

Reviewers mention positive feedback about product quality and personalization. Many customers appreciate the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being incredibly... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsiveness,... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of the vitamins and... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Persona a couple years ago and realize how much I’ve been missing out on a number of vitamins and supplements that my body should have. I’m also excited to try out the exercise related as... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Persona Vitamin Packs since April 2023, and let me tell you, my body’s saying “thank you, next” to feeling sluggish! These personalized packs are like my daily glow-up in a pouch—tailor... See more

Company replied

Rated 5 out of 5 stars

I've tried a few different services and I had a tried a true that I compared everything to. None has surpassed my original like Persona. It costs about the same yet I feel better and more heard then j... See more

Company replied

Rated 5 out of 5 stars

I had such a great call with Persona Nutrition. We talked through where I am with my health, what’s been going on with my body, and which supplements would actually support me—and which ones I didn’... See more

Company replied


Company details

  1. #30 of 80 best companies in Fitness and Nutrition Service
  2. #22 of 27 best companies in Herbal Medicine Store
  3. #3 of 7 best companies in Nutritionist
  4. #62 of 92 best companies in Pharmacy
  5. #6 of 7 best companies in Sports Nutrition Store
  6. #72 of 157 best companies in Vitamin and Supplements Store

About Persona

Written by the company

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities.

Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change.

Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling.

With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine.

Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time.

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Enjoy the convenience of daily vitamin packs delivered to your door.
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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 5 out of 5 stars

Very fast and helpful information!

October 1, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Kristi-
Thanks for letting us know you received excellent care from our team. We are here to support you if you have any questions or concerns. Please don't hesitate to reach out.

Warm Regards,
Thao H.

Rated 5 out of 5 stars

The supplements have been helping with…

The supplements have been helping with my skin and also sleep. The only difference I would make is the packaging. The plastic will rip easily. It is also nonrecyclable.

August 8, 2025
Persona logo

Reply from Persona

Hi Teresita,
Welcome to Persona! We are happy to hear you are already seeing results from your supplements! That is great news! We did used to have recyclable packs but we found the supplements were not holding up the same due to the added exposure to the elements. We are sorry.
Please know your brochure, dispenser box and any flyers are all recyclable and were made from recycled materials.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

I've tried a few but I keep coming back

I've tried a few different services and I had a tried a true that I compared everything to. None has surpassed my original like Persona. It costs about the same yet I feel better and more heard then just picking up the typical box of vitamin packs at the supplement stores. Its not generalized and it makes a difference.

September 26, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Ashlynn,
We appreciate you taking the time to leave a review and are happy to hear you are enjoying your personalized supplements! Our team is here to support you along your health journey so please do not hesitate to reach out if you have any questions or concerns. Welcome to Persona!

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Perfect Solution for Busy Lives!

Great selection of supplements that actually addressed my needs and also came packaged so that it was easy to take them on the daily without forgetting!

August 4, 2025
Persona logo

Reply from Persona

Hi Jen!
We are thrilled to hear you are enjoying your Persona packs and finding the packaging to be convenient! Our team is here to assist if you have any questions or concerns!

Warm Regards,
Lori G.

Rated 5 out of 5 stars

I just got my order will say super easy…

I just got my order will say super easy to take the test and see what’s all needed for your self ! I’m excited to see how these work and what I can add or get rid of as we go!

September 16, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Anna,

Welcome to Persona! We are happy to hear you are excited for this new adventure! Our team is here to support you if you have any questions or concerns, so please do not hesitate to reach out.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

The service is great and the customer…

The service is great and the customer service rep was very kind and responsive.

September 15, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Sharon,

Thanks for your kind words about your experience with Persona! We are happy to hear you received excellent customer service. Please reach out whenever we can assist!

Warm Regards,
Lori G.

Rated 5 out of 5 stars

more than just vitamins

When I started having health issues, I reached out to Persona to ask questions about the vitamins in my pack. I was contacted by Karina, a nutritionist, who gave me so much more than information on my vitamin packs. She followed up on me and helped me work on my health issues to determine the cause, and provided much needed support. I had no idea that I would have such a caring team when I first ordered these vitamins, and Persona has my business forever now!

August 27, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Heather!
Wow! Thank you for your kind review of your experience with Karina! We are happy to hear you were so pleased and know you are in great hands with us! Please let us know if you have any additional questions or concerns.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Lori let me know why prices went up and…

Lori let me know why prices went up and canceled the new order. She then scheduled a time for me to talk to nutritionist to adjust my order. I’m on a limited budget.

September 10, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Karen,
Thank you for taking a moment to let us know that Lori was able to assist you and get you to the right person to make the adjustments to your pack. We are here to help by phone, chat or email. Thank you for choosing Persona!

Warm Regards,
Thao H.

Rated 5 out of 5 stars

Lori was great!

September 9, 2025
Unprompted review
Persona logo

Reply from Persona

Hi there!
Thanks for letting us know you had a great experience with one of our "Lori's", as we have two :-) We are here to help, so please don't ever hesitate to reach out if you have additional questions or concerns.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Easy to cancel

Easy to cancel. Great variety of vitamins

September 8, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Danielle,

Thanks for your review! We appreciate you taking the time to share your opinion of your experience with your Persona packs!

Warm Regards,
Thao H.

Rated 5 out of 5 stars

They were very helpful and answered my…

They were very helpful and answered my question quickly. They also explained what was going on and quickly fixed my issue for me!

September 5, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Laura!
Thanks for your review! I am happy to hear our team was helpful and answered your question quickly. We aim to provide exceptional customer care. Thank you for choosing Persona!

Warm Regards,
Karina C.

Rated 1 out of 5 stars

Hard to cancel

Hard to cancel, got my resupply too early

September 4, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Hannah,
Thanks for taking time to leave us your thoughts. Our order cadence is in line with customers taking their supplements daily. For customers who miss days, it will certainly seem that the new order arrived too soon. Order date adjustments can be made from the customer dashboard.

If we can help, please reach out by phone, chat or email. We can't identify you from this review. Feel free to ask for me and I will be happy to assist you.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Great communication and follow through

Great communication and follow through! Thank you.

September 3, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Scott!

Thanks for taking the time to let us know you had an excellent experience with our team. We do strive to provide excellent customer care! If we can help with anything further, please don't hesitate to reach out again.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Awesome!

Easy to talk to and fixed my issue very quickly. Great experience! :)

September 4, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Meredith,

Thanks for taking a few minutes to leave us a review. We are happy to hear you received excellent customer care and your concern was handled quickly. Please let us know if we can help further!

Warm Regards,
Thao H.

Rated 5 out of 5 stars

Easy to use

Easy to use. I like the individual packets

July 24, 2025
Persona logo

Reply from Persona

Hi Randy,

Thanks for taking the time to leave a review! We appreciate hearing from you and are happy to hear you are enjoying our packaging! If you have any questions or concerns, please don't hesitate to reach out to our team!

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Lori C was so helpful

Lori C was so helpful! She provided me details regarding what would be beneficial to add based off my health goals. She called exactly when she said she would and provided excellent customer service and assistance.

September 3, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Candace,
Thank you for your kind words about your experience with Lori C! I will be sure to pass along your comments. We are happy you received the care you deserve! Please let us know if we can assist further.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Lori as always responds with the…

Lori as always responds with the information I need. Providing knowledge and direction that in need. Always responds in a timely manner. I appreciated her so very much.

August 29, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Leanna,

Thanks for taking the time to let us know that Lori helped you with your concern! I'll be sure to pass along your kind words.

Warm Regards,
Thao H.

Rated 5 out of 5 stars

Customer service

I just started using this company and all I can say is there customer service is fantastic.

September 1, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Daria!

Thank you for your wonderful review! I am so happy to hear that you are finding our customer care to be exceptional. We do pride ourselves on the level of care we provide. Please do not ever hesitate to reach out with any questions or concerns.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Easy healthy decision

This has made taking vitamins so easy with my busy life

August 1, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Angela,

Thanks for your review! We are glad to hear you are enjoying the convenience of your Persona Packs! Please let us know if you have any questions or concerns. We are here to support you!

Warm Regards,
Karina C.

Rated 2 out of 5 stars

My vitamens were delivered several days…

My vitamens were delivered several days late and I missed at least 4 days and it negatively impacted by sleep and mood. They were really helping. Now that I have been taking them again, I am feeling better. It was very disappointing that they were late in being delivered.

July 17, 2025
Persona logo

Reply from Persona

Hi Danielle,
Thank you for letting us know of the delay in the arrival of your order. We sincerely apologize for the USPS delay. I will reach out to you directly with a solution. If you have questions or concerns, please always know you can reach out to us and we will assist.

Warm Regards,
Lori G.

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