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Persona Reviews 10,177

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the personalized product, noting its effectiveness in improving energy levels, sleep, and overall well-being. Many appreciate the convenience of tailored daily packs and the high quality of the supplements, often highlighting the clean ingredients and noticeable positive changes. The customer service is consistently described as excellent, with staff members being helpful, responsive, and genuinely caring. However, some people were dissatisfied with packaging issues, such as vitamins leaking or packs being difficult to separate. A few other people also felt that the mobile website navigation could be annoying, and some experienced issues with incorrect orders or delayed shipments.

What people talk about most

Product

Reviewers mention positive feedback about product quality and personalization. Many customers appreciate the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being incredibly... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsiveness,... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of the vitamins and... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Persona a couple years ago and realize how much I’ve been missing out on a number of vitamins and supplements that my body should have. I’m also excited to try out the exercise related as... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Persona Vitamin Packs since April 2023, and let me tell you, my body’s saying “thank you, next” to feeling sluggish! These personalized packs are like my daily glow-up in a pouch—tailor... See more

Company replied

Rated 5 out of 5 stars

I've tried a few different services and I had a tried a true that I compared everything to. None has surpassed my original like Persona. It costs about the same yet I feel better and more heard then j... See more

Company replied

Rated 5 out of 5 stars

I had such a great call with Persona Nutrition. We talked through where I am with my health, what’s been going on with my body, and which supplements would actually support me—and which ones I didn’... See more

Company replied


Company details

  1. #30 of 80 best companies in Fitness and Nutrition Service
  2. #22 of 27 best companies in Herbal Medicine Store
  3. #3 of 7 best companies in Nutritionist
  4. #62 of 92 best companies in Pharmacy
  5. #6 of 7 best companies in Sports Nutrition Store
  6. #72 of 157 best companies in Vitamin and Supplements Store

About Persona

Written by the company

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities.

Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change.

Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling.

With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine.

Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time.

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Enjoy the convenience of daily vitamin packs delivered to your door.
*We offer free shipping for orders above $50.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 5 out of 5 stars

Highly recommend

I love that my vitamins are tailored to my personal goals and what medication I'm already taking. They definitely have improved my day to day energy and activity levels!

August 27, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Kiwi,

We’re thrilled to hear your personalized vitamins are supporting your goals and giving you more energy for daily life! Thank you for the wonderful feedback and recommendation.

Cheers,
Karina C.

Rated 5 out of 5 stars

problem solved without hassle

I had an issue with my delivery, and Thao helped resolve it quickly and seamlessly.

August 25, 2025
Unprompted review
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Reply from Persona

Hi Jiang Yun!

Thank you so much for your feedback and kind words about Thao! We will definitely let her know her efforts were appreciated.

Warm Regards,
Lori C

Rated 5 out of 5 stars

Late package..

My vitamins had been running a few days behind. I chatted in to see what could be done to ensure that didn't happen moving forward and Thao helped me out tremendously!

August 25, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Cassie,

We are sorry to hear your package was delayed, but so glad Thao was able to help and provide a solution! Thank you for sharing your experience with us. We will pass along your gratitude to Thao!

All the best,
Lori C

Rated 5 out of 5 stars

Great interaction with Karina

Great interaction with Karina. Helpful and explained all benefits.

August 21, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Alonzo,

We’re glad to hear you received our top-notch support and that Karina addressed all your questions. It’s wonderful that she could be so helpful and clearly explain all the benefits. We’ll be sure to share your kind words with her!

Warm Regards,
Lori G

Rated 3 out of 5 stars

I have been using the app progress to…

I have been using the app progress to log when I take my vitamin packs. I am now out of my vitamins and when I checked to see when my next shipment is the app said October. I’ve figured out how to place the order soon but I’m still out of vitamins and will not be getting them for a few weeks. This doe not make sense.

July 13, 2025
Persona logo

Reply from Persona

Hi Denise,

Thank you for sharing your experience, and we are sorry for the confusion with your shipment timing. We understand how important it is to have your vitamins on time each month. Our team is happy to help ensure you get your next order is on time, as expected. We will have someone review your account and reach out to connect with you.

Warm regards,
Lori C.

Rated 5 out of 5 stars

Love Persona

Love Persona! Have been using it for years.

August 23, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Faith,

Love the love! It is so nice to hear we have been part of your ongoing health journey. Keep up the good work!

Cheers,
Karina C

Rated 5 out of 5 stars

Very good products

I got the vitamins and I felt great with them, it was just the cost that I couldn't do anymore but if I am able to, I would love to get more. It was fast shipping, and again I felt great with what I got. Definitely recommend to try to see what you might need.

March 12, 2025
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Reply from Persona

HI Dorys,

Thank you for your feedback! We’re glad the vitamins made you feel great and that you enjoyed the fast shipping. We appreciate hearing you would recommend up. We wanted to let you know about our referral program: https://www.personanutrition.com/refer/ Feel free to share it with friends and family! You can also find this link on your customer portal.

Warm Regards,
Lori G.

Cheers,
Karina C.

Rated 5 out of 5 stars

Supplements

Supplements, top notch, customer service top notch, recommend 10 out of 10

August 18, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Dragon,

Thank you for sharing your kind words! We’re delighted that our supplements and customer support have earned a perfect score from you.

Warmest regards,
Thao H.

Rated 5 out of 5 stars

helpful and quick

Theo was extremely helpful and quick with the process of getting my subscription cancelled.

August 15, 2025
Unprompted review
Persona logo

Reply from Persona

HI Lagreesha,

Even though we’re sad to see you go, we’re glad Thao could assist you quickly and make the process smooth. Thank you for sharing your feedback. We will make sure she receives your thanks!

Best,
Karina C

Rated 5 out of 5 stars

Karina went above and beyond to help me…

Karina went above and beyond to help me not only sort my double account issue, but she also helped me figure out the very best possible persona packs for my needs. I’m a long-time customer and the efforts Karina took with me to resolve my account issues affirmed my connection with the brand!

Thanks for the effort!
Jen Bucci

August 6, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Jen,

Thank you so much for sharing your experience! We are thrilled to hear that Karina went above and beyond to help with your account and address all your needs. It means so much to us that her efforts strengthened your connection with our brand. We will be sure to share your kind words with her! We sure appreciate all she does.

Warm regards,
Lori C

Rated 5 out of 5 stars

Vitamins are great

Vitamins are great, great packaging, timely service

June 23, 2025
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Reply from Persona

Hi Brent,

We’re so glad you’re loving the vitamins! It’s great to hear the packaging and service are making your daily routine easier.

Cheers,
Karina C

Rated 1 out of 5 stars

I cancelled my subscription and got…

I cancelled my subscription and got billed again! I called during supposed business hours on a Friday and got the voicemail. I don’t want your vitamins and I want my money back! This has caused a tremendous difficulty with our finances. And yes, $88 is a problem.

August 8, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Darla,

We are sorry to hear you could not connect with a team member. I see your account has been turned off. I will have a team member reach out to see what we can do to further assist you.

Warm regards,
Lori G

Rated 5 out of 5 stars

Great product and service!

I love these vitamins and they are packaged so nicely to make them easy to take daily.

August 8, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Crystal,

So glad you are enjoying the vitamins and the convenient packaging! It is nice to just be able to grab and go! Let us know if you need anything.

Yours in health,
Karina C.

Rated 5 out of 5 stars

Wonderful Customer Service

Thao quickly responded to my concern. Wonderful customer service!! Thank you!

August 6, 2025
Unprompted review
Persona logo

Reply from Persona

HI KMB,

Thank you for your kind words about your experience with Thao. We think she is pretty great as well. We will pass along the love. We appreciate you letting us know!

Warm Regards,
Karina C

Rated 4 out of 5 stars

Great but website needs some work

The mobile website can be a little annoying at times to navigate. Also it would be nice to see the recommendation daily amount and the amount included in each vitamin when choosing my pack so I can add more than one vitamin when needed without having to delve further into the site to find this information. The vitamins seem to be quality and I'm glad that several of the vitamins are methalated and easily absorbed. Love the convenience of having all my pills in one pack.

June 18, 2025
Persona logo

Reply from Persona

Hello Stephanie!

Thank you for your thoughtful feedback! We’re so glad you are enjoying the convenience of your packs and our Persona custom Foundation Formula Multivitamin with the methylated B vitamins. We love it too.

Sorry, we are missing the mark on the mobile site. We work to make improvements all the time, and your feedback is valuable. I will make sure your suggestions and cheers are passed on to the team.

Cheers,
Karina C

Rated 5 out of 5 stars

Fast response and understanding of my…

Fast response and understanding of my situation

August 4, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Tracy,

We truly appreciate your feedback. It’s wonderful to hear that our team was both quick to respond and understanding of your situation. Taking care of our customers in this way is always our priority.

Cheers,
Karina C.

Rated 5 out of 5 stars

Great Service

It was great to talk with Karina . She helped me with my account and my pack and asked all the questions necessary. Very help

August 4, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Octavian,

We’re glad to hear that Karina was able to support you with your account and packs. As a nutritionist, she always takes the time to ask the right questions to ensure your recommendations truly fit your needs. Thank you for sharing your experience!

Warmest regards,
Lori G

Rated 5 out of 5 stars

Very nice

Lori was Very nice, efficient and helped me immediately

July 30, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Marissa,

We’re so glad to hear Lori was able to help you quickly and kindly! We’ll be sure to share your feedback with her.

Warm regards,
Thao H.

Rated 3 out of 5 stars

Too expensive

Too expensive

June 21, 2025
Persona logo

Reply from Persona

Hi Wanda!

Thank you for your feedback. Health comes at many price points. We’d love to connect you with our Nutrition Team to review your pack and explore ways to reduce the cost while still meeting your health goals. https://www.personanutrition.com/book-appointment/

Cheers,
Karina C

Rated 5 out of 5 stars

Excellent service

July 29, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Lesley,
Thanks for taking the time to let us know you received excellent service! Please let us know if we can assist in any other way.

Warm Regards,
Lori G

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