PestFix Reviews 

423
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Sadly the wasp pro trap I ordered was damaged in transit , I contacted Pestfix by email with photos of the damaged item. I received a full refund within a couple of hours, I think that deserves 4 star... See more

Rated 5 out of 5 stars

Shipping was fast even for international shipping. ordered the keys and got them within 5-6 days. also got it delivered correctly and got all the items i ordered.

Rated 5 out of 5 stars

We have used pestfix for our business pest & bird control products for years. Natalie Mortlock our account manager is fantastic. Always on hand to help with her expert product knowledge and always an... See more

Company replied

Rated 5 out of 5 stars

Had a delivery of bait boxes and such and one of them arrived damaged, and sent an email to them with some pics. The next day a replacement was issued, and a courtesy call that I missed; great serv... See more

Company details

  1. Pest Control Service
  2. Bird Control Service
  3. Chemical Wholesaler
  4. Hardware Accessories Store
  5. Household Goods Wholesaler

About PestFix

Written by the company

PestFix distributes pest control, hygiene and hardware products, equipment and consumables globally to both trained pest controllers and at home users.

A wide range of products covering all aspects of pest control and accompanying facilities management services.

Professional products for bird control, rodent control, insect control and more. Dispatched the same day and delivered direct to your door.

All sales and customer service staff are qualified experts holding the RSPH Level II award in Pest Management. PestFix offers comprehensive product training and on-site support. Give one of our professional, friendly and knowledgeable team members a call today and find the solution to your pest problem.

We are active members of the British Pest Control Association & the National Pest Technicians Association


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

423 reviews

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4.7

All reviews

(423)

28 reviews in the last 12 months

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Rated 4 out of 5 stars

Bait boxes

Our last order was prefect item may have been cheaper on another site but I feel I made the right choice using pestfix. The only reason I having down graded is the site kept crashing so I was unable to get everything I needed.
But I will differently use them again.
Greenway builders

April 29, 2024
Rated 5 out of 5 stars

Robert was excellent

I placed my order having been reassured that living in Dublin would not be a problem. It turned out that there was a problem, not of Pestfix's making and my order was returned to Pestfix. I spoke to Robert, the operations manager who very quickly came up with a solution. This required thinking outside the box to ensure I was able to receive the order and my customer was not inconvenienced in any way. 3 days later my delivery arrived. This could have been very damaging to my business but to be fair to Robert and Pestfix understanding the situation I was in, they went above and beyond and made sure everything worked out. I really appreciate what they did and would have no hesitation in recommending this company and their staff. What I received was excellent custormer service and in todays culture that is very rare. Gerry Fitzpatrick. Aabacus Pest Control

April 29, 2024
Unprompted review
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Rated 5 out of 5 stars

The products I was looking for were…

The products I was looking for were readily available and could be ordered for the next day delivery.

March 30, 2024
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Reply from PestFix

Thanks for taking the time to leave us a review Alun, we're delighted that your experience was 5*

Rated 1 out of 5 stars

Let down by DPD again!

February 27, 2024
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Reply from PestFix

Hello Fraser, I'm sorry that you had a poor experience from the DPD couriers. For future orders, please do contact us when you think the couriers have made a mistake, we can help to intervene, confirm there GPS location when they attempted a delivery and get them to return if they are at fault.
Please note that your review is for PestFix, could you confirm that your experience with us, excluding DPD, was to your satisfaction? If you would like to provide feedback to DPD you can do so here https://www.dpd.co.uk/pdf/dpd-complaints-charter.pdf

Rated 5 out of 5 stars

Easy order and brilliant after sales service

It was very easy to order and it arrived very quickly. But what makes the 5 stars is the after sales service. I emailed Pestfix with a query and within less than 10 minutes I received a call with exactly the information I needed! I have never had such quick and thoroughly helpful service before! Brilliant!!

February 6, 2024
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Reply from PestFix

Thanks for the glowing review Miss Clark, we're glad we have exceeded your expectations and your positive comments will be passed on to the team.

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Rated 4 out of 5 stars

Efficient replies to my e-mails and…

Efficient replies to my e-mails and delivery of goods.
The missing star was because I found the sizing of the black tubes I wanted to order on the Web site a bit difficult to understand.

January 16, 2024
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Reply from PestFix

Thank you for taking the time to leave us feedback. The world of UV bulbs is a bit of minefield! But we'll look into ways to make it easier to understand the sizing on the website.

Rated 5 out of 5 stars

Excellent service from the Supplier

The service from PestFix was unbeatable. My order was dispatched within a couple of hours of it's being placed. Unfortunately the courier - DPD - didn't seem to understand what our postbox was for - despite their text message stating that I didn't need to be in to have the order delivered. As it happens we WERE in, but the delivery driver took it back to the depot. I had to go to the post office - twice - before I could collect it. PestFix offered to refund the money I'd paid for next day delivery.

January 11, 2024
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Reply from PestFix

Thanks for the feedback Rob. We are happy that, despite 3rd party couriers letting us down, our team here at PestFix kept your experience with us a positive one.

Rated 5 out of 5 stars

Excellent

Excellent to deal with. Placed my order then I received a call from them asking how they can help with our pest problem. We now have an account so have access to discounts and training

January 3, 2024
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Reply from PestFix

Thanks for taking the time to review us Mark. We take pride in offering that little bit extra in our customer service :-)

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Rated 5 out of 5 stars

Good service

Great service and product

January 2, 2024
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Reply from PestFix

Thanks for the positive feedback and taking the time to leave us a review Les.

Rated 5 out of 5 stars

Recently placed an order with Postfix…

Recently placed an order with Pestfix and the service was top notch sorted it all out very quickly and was available to collect the next day. I dealt with Julie and she was very helpful in suggesting some training courses my team could go on she even managed to arrange a course earlier than advertised which I thought was fantastic service. Would highly recommend both Julie and Postfix we will be sure to use them in the future

January 10, 2024
Unprompted review
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Reply from PestFix

Thanks for the positive feedback Jonathan, we'll pass your praise on to Julie and the rest of the PestFix team.

Rated 5 out of 5 stars

Wonderful service

I had a slight problem with my order, rang and spoke to Gemma. Missing parts arrived Next Morning.

December 30, 2023
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Reply from PestFix

Thanks for the positive feedback. We'll pass on your comments to Gemma.

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