PestFix Reviews 

423
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Sadly the wasp pro trap I ordered was damaged in transit , I contacted Pestfix by email with photos of the damaged item. I received a full refund within a couple of hours, I think that deserves 4 star... See more

Rated 5 out of 5 stars

Shipping was fast even for international shipping. ordered the keys and got them within 5-6 days. also got it delivered correctly and got all the items i ordered.

Rated 5 out of 5 stars

We have used pestfix for our business pest & bird control products for years. Natalie Mortlock our account manager is fantastic. Always on hand to help with her expert product knowledge and always an... See more

Company replied

Rated 5 out of 5 stars

Had a delivery of bait boxes and such and one of them arrived damaged, and sent an email to them with some pics. The next day a replacement was issued, and a courtesy call that I missed; great serv... See more

Company details

  1. Pest Control Service
  2. Bird Control Service
  3. Chemical Wholesaler
  4. Hardware Accessories Store
  5. Household Goods Wholesaler

About PestFix

Written by the company

PestFix distributes pest control, hygiene and hardware products, equipment and consumables globally to both trained pest controllers and at home users.

A wide range of products covering all aspects of pest control and accompanying facilities management services.

Professional products for bird control, rodent control, insect control and more. Dispatched the same day and delivered direct to your door.

All sales and customer service staff are qualified experts holding the RSPH Level II award in Pest Management. PestFix offers comprehensive product training and on-site support. Give one of our professional, friendly and knowledgeable team members a call today and find the solution to your pest problem.

We are active members of the British Pest Control Association & the National Pest Technicians Association


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

423 reviews

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4.7

All reviews

(423)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Yet to put in place.

January 4, 2024
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Reply from PestFix

Thank you for taking the time to review your experience with us.

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Rated 2 out of 5 stars

Some good, some bad.

Good product. Exorbitant delivery charge.

January 2, 2024
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Reply from PestFix

Thank you for your feedback Colin. Just to clarify our delivery charges;
We use royal mail for our standard lower rate delivery, but for any orders that contain a pesticide, liquid or aerosol we have to send by courier. The courier services we use are always a next working day service with a timed delivery window and gps tracking to suit the needs of those in need of pest products more urgently.
We have tested other couriers which would be cheaper, but have found them to be unreliable.

Rated 2 out of 5 stars

Purchase not in stock

December 30, 2023
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Reply from PestFix

Hello Ralph,
We're sorry that we could not fulfil your order as production by the manufacturer is delayed beyond our control.
We have offered an alternative brand of product which has the same active ingredients at the same strength which we can dispatch today and is also cheaper for you. We are waiting on your decision to accept the alternative, wait for the brand you have originally asked for or would like a refund for the order.
Many thanks
Anna

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Rated 5 out of 5 stars

Delivered on time

Delivered on time. Brackets used to fix lettering to a metal sign. Ideal application to suit my needs.

December 8, 2023
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Reply from PestFix

Thank you for your positive feedback, we are glad that we met your needs and that you took the time to review your experience.

Rated 3 out of 5 stars

Tubs are convenient

Tubs are convenient, blocks are efficient does the job intended within a couple ofdays, better than the red bloks. So Good product.
However reading at their advertising and labels I mistakenly thought the tubs had 25blocks in them. But they actually have only 17 blocks in them. They have the weight 300grams on the tubs which is right, but as I said I thought I was buying 25blocks it says 25 on the tubs and in their advertising which is misleading, I bought 2 tubs expecting to have 50blocks in total Not 34. Disapointed.

December 14, 2023
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Reply from PestFix

Hello Michael, thank you for your review of your recent order. The manufacturer uses the 25 in their branding as this product is the 25ppm version of their Sapphire rodenticide. We will pass your comments on to the manufacturer and will also update the description on the product we display online so that it is clear the 25 relates to the ingredients and not the quantity of blocks within.

Rated 5 out of 5 stars

Very good product and very fast…

Very good product and very fast delivery. I would definitely recommend

December 13, 2023
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Reply from PestFix

Thank you for your positive feedback, and that you would recommend us. Also a thank you for taking the time to review your experience.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, ordered Tuesday 9pm received
Thursday 1pm. What a service its great.

December 12, 2023
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Reply from PestFix

Thank you for your positive feedback, we are glad that we met your needs and that you took the time to review your experience.

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Rated 5 out of 5 stars

Kept updated with order details

Kept updated with order details. No issues.

December 2, 2023
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Reply from PestFix

Thank you for your positive feedback, we are glad that we met your needs and that you took the time to review your experience.

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Rated 3 out of 5 stars

Concerne re support posts staying in place.

Delivery was very quick and all elements for the pidgeon deterent wiring were included. However, guidance on installation is minimal, I found much more helpful & detailed info. on other supplier's web sites.
I haven't done installation yet but I'm concerned that the posts have no positive fixing into the base and come out very easily. I think they could easily be pulled out by a birds wing & I don't want to be getting on the roof again to fix them. I'll be contacting PestFix to discuss.

October 31, 2023
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