While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the product, finding it highly effective in eliminating various pests like spiders, ants, and roaches. Many people appreciate the significant cost savings compared to professional pest control services, highlighting its affordability and ease of use. The convenience of applying the product themselves is also a frequently praised aspect, with many noting the quick and simple application process. However, some customers were not happy with the product's quality, reporting issues like defective sprayers that leaked or failed to mist properly. A few other people also felt that the product did not work as advertised, failing to solve their pest problems even after multiple applications. There were also mentions of dissatisfaction with the amount of product provided, which some found insufficient for their needs, and concerns about unexpected charges.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise its effectiveness in... See more

User experience

Reviewers mention positive feedback about user experience. Customers frequently highlight the product's ease... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the convenience and effectiveness,... See more

Quality

People report ambiguous experiences with quality. Many customers praise the product's effectiveness, noting... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the affordability, noting it's a fraction of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good program overall. That's the good part. Now for the challenges. The sprayer quality is suspect at best. I've had 3 so far. Two arrived dead, and the 3rd barely lasts a single application. Also... See more

Rated 4 out of 5 stars

We decided to give Pestie a try, and we were very pleased up until the last treatment, we completed the last one of the year, but we saw some bugs after day 3. We will do another review once we get ou... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Pestie! After just one application a few weeks ago, I haven’t seen a single spider or bug in the house, not even webs which normally show up the next day—it really works just like th... See more

Rated 5 out of 5 stars

Easy to order, fast shipping. Product seems well designed with clear instructions. I applied Pestie in early fall, so not the biggest ant season but it seems to have diminished my ant problem. I'm loo... See more


Company details

  1. Pest Control Service

Written by the company

Seeing bugs? Not with Pestie. We deliver customized, pro-grade pest control and a full application kit right to your door. And we stand by it's quality with our bug-free guarantee. If you're not satisfied, we'll do whatever it takes to make it right—send special treatments, personalized treatment plans, or a full refund. It's risk-free... unless you're a bug.


Contact info

4.0

Great

TrustScore 4 out of 5

943 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% Better Than the “Pros”

The product works fantastic and the customer service is great! They’ll send you an extra if you’re ever still having issues with remaining bugs.

June 23, 2025
Unprompted review
Pestie logo

Reply from Pestie

We stand by our bug-free guarantee and are so glad your home is only home to those you want in it ❤️

Advertisement
Rated 5 out of 5 stars

Bye bye buggies

I must say when I first ordered I wasn’t so sure it was gonna work. I moved into this house three years ago outside had a lot of weeds which we all know bring a lot of bugs inside I would see a lot of those jumping crickets. Spiders had a lot of ants a lot of bugs more than I’ve ever dealt with before so I seen the ad and I tried it a year later a lot of bugs outside, but not many in the house at all hardly see them love this stuff the other day a gentleman came up to me while I was outside watering and he said he was helping the neighbors out a lot of the neighbors are ordering his service for bugs I told him thank you, but Iorder pestie and he said to me it’s one of his biggest competitions. The stuff really works not only are the bugs afraid of it, but the bug exterminators are also.

July 13, 2025
Unprompted review
Pestie logo

Reply from Pestie

😀 Thanks for the love, Janine! We love hearing stories like yours! If you ever need us, don't hesitate to text or chat with us. We are always here to help!

Rated 1 out of 5 stars

Didn't work - No support - Hard Cancellation

They market for customized pro-grade bug solutions, a satisfaction guarantee, and a money-back guarantee if not satisfied. Yet after providing them with all the details:
- The product failed to solve the problem.
- The amount wasn't enough for the space.
- The sprayer nozzle broke after a couple of uses.
- You can't simply cancel your subscription from your account, and you have to email and call customer support to cancel!
I contacted their customer support a few days after the first application, and they replied that I must have used the product wrong, or I should give it time!
I found another company for DIY pest control a month later, and the problem was solved only one day of the first application!
The experience was not satisfactory at all.

November 6, 2024
Unprompted review
Pestie logo

Reply from Pestie

I am so sorry our solution wasn't the right fit for your pest issues, Mohammad. On average, it can take up to two weeks to see the full results. After that time, our team usually sends a free one, and if you are still seeing bugs, we will honor our bug-free guarantee and issue a refund. We also always send a free sprayer if your breaks, your sprayer gets misplaced, or you think it might not be working properly. Oftentimes, when customers run out of product, we find the nozzle isn't transitioning from stream mode to mist mode. Again, we are always happy to make sure you have the proper equipment so you can treat your home 👍

We have a few customers with your name, so I can not pinpoint exactly what happened, but I would love to make sure you were issued that refund after receiving a free re-treatment. Please send us an email and ask for Jean and reference this review, and I will get you taken care of 👍 Thanks for letting us know of the issues you experienced!

Rated 5 out of 5 stars

Easy to use

Easy to use, easy to clean up. And it works!

June 1, 2025
Unprompted review
Pestie logo

Reply from Pestie

Music to our ears! We love hearing we made DIY pest control as simple as possible for our customers 😀

Rated 5 out of 5 stars

Results are more than expected

I applied as instructed and I am so happy to say that I have not seen one ant or spider where I sprayed

I knew that there was supposed to be a delayed reaction but, WOW!!! I was not expecting those results so fast.

Thank you so much for this product!!!!!

June 15, 2025
Unprompted review
Pestie logo

Reply from Pestie

So glad you're bug-free, Diana! And you're right, it can take up to two weeks to see the full results, but depending on the bugs and your home, it could be way faster!

Enjoy your bug-free summer!

Advertisement
Rated 5 out of 5 stars

Worked great for ants

Worked great for ants, not so much for spiders. But controled my ant problem well.

June 23, 2025
Unprompted review
Pestie logo

Reply from Pestie

While we are so happy we got your ants under control, we would love to send you a free re-treatment for taking those spiders! I am going to request your information here, but just in case, you can always email or text us, and we can get a free re-treatment issued as we stand by our bug-free guarantee 💪

Rated 5 out of 5 stars

Excellant product

Pestie has been a great product, Ive used it for a year now, no bug problem since I started using it and its cheaper than the professional Pest Service I was receiving. I highly recommend this product.

May 2, 2025
Unprompted review
Pestie logo

Reply from Pestie

Thanks for leaving us a review, Ted! We are so happy your home is bug-free!

Rated 1 out of 5 stars

Please don’t waste your money it doesn’t work on cockroaches

Trust me it’s the most poor product I’ve ever used in my life their spray solution doesn’t work on cockroaches at all I tried calling them several times in the whole 1 year contract but they said we will send some high intensity spray solution this time but they are not willing to refund at all plus they were so ready to charge me for next year subscription luckily I canceled on Tim please don’t waste your money if you have roaches problem it doesn’t work at all zero effect on roaches on the other hand they keep growing more and more

May 17, 2025
Unprompted review
Pestie logo

Reply from Pestie

Hi Jay, I'm so sorry to hear about your experience. My name is Becca, and I’m the Director of Customer Service here at Pestie. I’d really like to look into what happened and make things right for you. In most cases, we're able to issue a refund when customers have worked with our team to try other solutions, and I want to see if that applies here.

I’ve submitted a request for your information so I can pull up your account as your information isn't available publicly. You’re also welcome to email our team directly and ask for me, just mention that we connected here on Trustpilot so I can personally follow up.

Again, I am so sorry this happened. Our policy does state we can issue refunds in the case of the product not working after customers have worked with our team. I look forwared to hearing from you and getting to the bottom of what happened and making this right 👍

Advertisement
Rated 1 out of 5 stars

"Cancel" means cancel...but not to Pestie

I had an issue trying to cancel my subscription. I wrote a very clear email two weeks in advance of the the next shipment. Pestie totally ignored my request to cancel, instead emailed me with an offer for 15 percent off and sent it anyway. When I requested a refund, I was told I could return it but I would be responsible for return shipping which would cost me nearly $20 for a $50 dollar product. I could understand if I had not canceled my subscription in a timely way...that would have been my fault. But to ignore my cancellation email, send unwanted product and then force me to pay return shipping is unacceptable. Be forewarned about this practice if you consider subscribing.

May 13, 2025
Unprompted review
Pestie logo

Reply from Pestie

Hi Kristen, I’m so sorry this happened, and you're absolutely right, your order should never have been sent. I was able to locate your account and have issued a full refund. I've also sent a free return label so you can easily send the unwanted order back to us.

Thank you for bringing this to our attention, I was able to speak with the agent that assisted you so it wont happen again to anyone else. Again, I sincerely apologize for the inconvenience, I understand how frustrating that must have been. If there’s anything else you need, I'm here to help!

Rated 5 out of 5 stars

Scorpion killer

If you live in AZ and have scorpions this stuff works! Within a week had 4 turn up dead on the back patio. It’s 1/4 the price of big companies and it’s easy to do in about 20 min.

May 5, 2025
Unprompted review
Pestie logo

Reply from Pestie

❤️ We are so glad we could help save you money and keep your home scorpion-free! Those buggers are not to be messed with. Thanks for ordering, and if you ever have a question, don't hesitate to reach out 👍

Rated 5 out of 5 stars

They really stand by their product

They really stand by their product. It was super effective and safe for my cats. I worried about any inside pest spray but this one dried quickly, killed pests, and kept my cats (including a super senior) safe. The spray hose is a bit strong so I would recommend to test it outside to get the hang of it. I ran out of product due to how strong it was and asked to buy a refill. The sent the refill free! It’s so much better than Orkin too in terms of effectiveness and price.

April 15, 2025
Unprompted review
Pestie logo

Reply from Pestie

We are so happy you and your cats are living in an ant-free home ❤️

Rated 3 out of 5 stars

I've tried pestie

I've tried pestie. I don't recommend it. I had an ant problem. I told Pestie that ants kept coming even though I sprayed thoroughly inside and outside all over my house. They repsonded, but no solution to my problem. I Gave them another shot thinking I might have applied it wrong; this was my second yearly subscription. I got a better rechargeable sprayer. I applied the pestie chemical the next day I received it for it says to apply it as soon for best results. Ants continued to roam everywhere in my house regardless of being sprayed. It's like if I'm spraying sugar water.

Edit: 26 April 2025 At this moment I increased my star rate due to their customer service and helping me to resolve my issue with the ants. They did send a different pesticide and I received it. I have not seen any ants lately. Time will tell and hope they continue sending the same pesticide that works for me.

April 8, 2025
Unprompted review
Pestie logo

Reply from Pestie

Thank you so much for taking the time to share your honest feedback, David. We’re sorry to hear that you didn’t see results with your initial treatment. Dealing with ants can be incredibly frustrating, and we completely understand your disappointment.

I looked at your account and saw that you called us shortly after leaving your review. We're really glad we had the chance to speak with you and send out a complimentary re-treatment using a new product. 👍

We genuinely appreciate you giving us another chance. Our bug-free guarantee is something we take seriously, and we're confident that this next treatment will do the trick. Please don’t hesitate to reach out if you need anything, we’re here to help every step of the way!

Advertisement
Rated 1 out of 5 stars

Deceptive subscription practices

Deceptive subscription practices.
The stuff didn’t even work well. I ended up buying cheap home defense stuff from Walmart that actually kept bugs away.

Plus,
They claimed they sent me a warning that my subscription would auto renew weeks ago, but I didn’t get it. I use my email for work so I’m 100% on top of everything coming in and out. Got an email my order was confirmed this morning though. Immediately wrote back to cancel. Six hours later I got an email confirming it had shipped. Person I chatted with could only partially refund me. Claims they sent a reminder, and that I read it.

Funny that I got the email for the order and the shipment but not to let me know I had subscribed for more than one year.

Also, claimed they didn’t see an email from me asking to cancel 6 hours before the shipment went out. But I had actual receipts to show I did email them.

April 8, 2025
Unprompted review
Pestie logo

Reply from Pestie

We are so sorry for any miscommunication, Val. Thank you for sending us your feedback. We do take it seriously and will get to the bottom of what happened and do our best to make it right!

Rated 1 out of 5 stars

No results what so ever

No results what so ever. I ask for a refund but i jave to buy more products to get to a point of just not wanting it. You get an eye dropper worth of chemicals to mix with water for a whole house. Don't do it

March 15, 2025
Unprompted review
Pestie logo

Reply from Pestie

We are so sorry you didn't like our product, Kenneth. We send concentrated pro-grade solutions. You are right, we do send a small amount, about 1oz, but that is because a little goes a long way when mixed with water. We stand by our bug-free guarantee and can send free re-treatments with a different product and a customized treatment plan. Again, I am sorry you didn't see results with your first treatment.

As for your refund, we have a few customers with your name, so I cannot look at your account. If you message us and ask for Jean (that's me 👋), I will take care of you.

Rated 5 out of 5 stars

Every thing very good thank you very…

Every thing very good thank you very much

March 27, 2025
Unprompted review
Pestie logo

Reply from Pestie

Love to hear it! If you ever need anything, you know where to find us 😀 (for those that don't, it's pestie.com/support 😉)

Rated 4 out of 5 stars

Easy to use

I've only used once but since I sprayed inside I have not seen any silverfish which is wonderful. The product is so easy to setup and use.

March 3, 2025
Unprompted review
Pestie logo

Reply from Pestie

This is music to our ears 🎶 we love that you are silverfish-free! While they aren't harmful, they are definitely not something most of us want in our homes. Thanks for taking the time to leave a review, Daniel!

Advertisement
Rated 5 out of 5 stars

Good product been used second apply…

Good product been used second apply haven’t seen any bugs or ants have to wait for summer over to get the idea for now pestie got 5 stars from me thank you pestie

March 1, 2025
Unprompted review
Pestie logo

Reply from Pestie

Let us know how it goes this summer Ben! But we aren't worried about those ants. The spring treatment you applied should keep them out of your home. Just don't forget to apply your summer application on time ⏰.

Rated 5 out of 5 stars

The day my life changed

I have been dealing with no see ums and mites for 2 years, I've tried everything, spent thousands of dollars, had sleepless nights, and couldn't relax in my home.
Late February 2025 I was searching for a miracle...again when I saw a product I had never heard of. The product was Pestie, so I kept reading about the companies claim that you could DIY like the pros without the cost of being a pro. Intrigued I went to the reviews and read for An hour about how this product works great. Well I had to order. I placed the very easy order and waited for it to arrive, and then it did. I followed directions and we to spraying. After I spayed every last drop I was hopeful...again. I let 2 days pass waiting for some relief that didn't come. I contacted Pestie and told them I wasn't happy with the mixture and I wanted a refund. I was obviously very upset and done with another failure. The customer support person I spoke with, and I wish I got their name was so understanding and sympathetic that I calmed down and listened to his suggestion of sending me a different mixture so I agreed. The shipment came today and I instantly mixed it and went to spraying again. I did inside first then I sprayed outside. When I walked back into my house I couldn't believe my eyes, the haze of no see ums was gone, I could breathe and the air felt light and clean. As I walked across my floor it felt like someone threw sand everywhere but it wasn't sand. I grabbed a paper towel and swiped the floor and saw hundreds of dead bugs. I saw bugs everywhere but this time they were dead. I cried and cried as I cleaned up those nasty little dead bodies because I literally saw this product end my 2 year nightmare and for the first time in 2 years my nose didn't stop up as soon as I got home, I wasn't coughing and I wasn't scratching my body to the point of no return. My life changed that fast and I will never stop using Pestie

March 17, 2025
Unprompted review
Pestie logo

Reply from Pestie

This review made our day ❤️ thanks for taking the time to let us know how much you are enjoying Pestie!

Rated 1 out of 5 stars

A horrible customer service experience.

A horrible customer service experience.

Pestie is more difficult to cancel than a SiriusXM subscription. You cannot just go on their website to cancel, you have to reach out to customer support. I reached out to customer support 3 weeks before my subscription renewal and did not receive a response. I then reached out 2 weeks before my renewal and received a generic "we're going to cancel, but is there anything we can do to keep you" e-mail which required no response on my part. Two weeks later I get an e-mail that they had shipped my product. I immediately reached out to tell them that I had already cancelled and their response was "you didn't confirm you wanted to cancel." I sent them the e-mail which did not ask for a confirmation to cancel and again the response was "we will refund you for the other three shipments that haven't occurred but you have to pay for the one we already shipped." So now they're trying to make me pay $45 for their mistake. So here's the review you deserve, Hannah from Pestie.

March 3, 2025
Unprompted review
Pestie logo

Reply from Pestie

I am really sorry to hear about your experience, to be honest, it sounds like it was horrible and that isn't what we want for any of our customers. I want to see what happened and who dropped the ball with your interaction. I am going to send you a chat request to get some of your information so I can look directly into your account and see what happened and see what I can do to make it right.

Again, I do apologize for any miscommunication and look forward to getting everything taken care of for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look