Really top notch service from Joe Cassidy at Pete Best; I had found PBIS on a motor insurance comparison site but was unable to take up online. Joe at the end of a very hot day went over the standar... See more
Company replied
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Review summary
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Reviews shaping this summary
5 star service. Advisor really knew the subject and how to manage non standard enquiries. Really gave the confidence I was looking for and worked to give a great value quote and took the time to lo... See more
Company replied
Peter Best insurance came to the rescue when other brokers would not cover my old classic ex-military Land Rover Defender. And at a very cost effective price. The old war horse is back on the road... See more
Company replied
Dallas was very patient and polite throughout our conversation. She took time to go through the details of what was required which resulted in a happy new customer taking out a new policy. Thanks f... See more
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Company details
Written by the company
Peter Best Insurance Services. Classic Insurance Specialists since 1985 in the UK. Request a callback to discuss your quotes today. ☎ 01376 574000 ✉ info@classiccarinsurance
Contact info
Suite 4, Courtyard Offices, Braxted Park Estate, CM8 3GA, Essex, United Kingdom
- 01376 574 4000
- info@classiccarinsurance.co.uk
- peterbestinsurance.co.uk
4.6
Excellent
3K reviews
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Easy to work with and straight forward…
Easy to work with and straight forward no hidden extras cost in quote
August 7, 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our service easy to work with and appreciated the straightforward, transparent pricing. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
The price came down and easy to renew
August 7, 2026
Reply from Peter Best Insurance Services
Hi,
We're happy to hear that you found our renewal process easy and the price agreeable. Thank you for taking the time to leave us a 5-star review.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our website easy to use and our prices very competitive. Thank you for your positive feedback!
Kind Regards,
Emma
Peter Best Insurance Services
New customer
I found this company by going through an insurance comparison website and I’m glad I did. They offered exactly the cover I wanted at a very competitive price. Taking out the policy online was easy and documentation arrived by email promptly..
August 7, 2026
Reply from Peter Best Insurance Services
Hi,
We are so pleased to hear that you found exactly the cover you were looking for at a competitive price! It's great to know that the online process was easy and that you received your documentation promptly. Thank you for sharing your positive experience.
Kind Regards,
Emma
Peter Best Insurance Services
Excellent efficient service and a great…
Excellent efficient service and a great price.
August 10, 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you experienced excellent and efficient service, and that you were pleased with the great price. Thank you for your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Peter Best Insurance Services.
Smooth service and reasonable price
August 6, 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you experienced smooth service and found our pricing reasonable. Thank you for sharing your positive feedback; it truly means a lot to us.
Kind Regards,
Chloe
Peter Best Insurance Services.
An easy and smooth transaction
An easy and smooth transaction of my campervan insurance
August 6, 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that your campervan insurance transaction was easy and smooth. We always strive to make the process as straightforward as possible for our customers.
Kind Regards,
Chloe
Peter Best Insurance Services.
Overall a good experience.
August 9, 2026
Reply from Peter Best Insurance Services
Hi,
We are so happy to hear you had a good experience with us. We appreciate your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
did what i wanted at a great price
August 9, 2026
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that we were able to meet your expectations and provide excellent value. Thank you for taking the time to share your positive experience with us!
Kind Regards,
Chloe
Peter Best Insurance Services.
Very competitive price easy to use site
August 6, 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted you found our prices competitive and our website easy to navigate. Your positive feedback is greatly appreciated.
Kind Regards,
Chloe
Peter Best Insurance Services.
Cancelation, Fee upon Fees..... Feel Like ive Been Scammed
so, insured my vehicle Monthly as the vehicle was up for sale. Sold within 7 weeks of taking out the new policy. Total policy cost was around £185 for a year, paid monthly. After paying what I have used, I was expecting a £55 cancelation fee but with other charges I ended up paying a total of £145....... for 7 weeks cover with the yearly policy being £185... How these companies can add all these fees on is beyond me. Be careful!
August 13, 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We are sorry hear of your negative experience with our services. Unfortunately, as no policy details or reference number have been provided, we’re unable to investigate your concerns further at this stage.
We have requested your policy details so that we can look into the concerns you have raised regarding the service. Please provide the policy details where prompted on the Trust pilot platform or leave a feedback form on our website with the details. Once provided, an agent will review the case and come back to you directly.
Kind regards,
Molly
Peter Best Insurance
Chloe was 5 star and much better than…
Chloe was 5 star and much better than the 'digital assistant' 😉
August 13, 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We are so glad to hear that Chloe provided you with such a wonderful experience! We truly appreciate your kind words and positive feedback.
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our service easy to use and that it was quick and efficient. Thank you for your positive feedback.
Kind Regards,
Chloe
Peter Best Insurance Services.
Kind and helpful.
New to the company. Great customer service. Price and excess very reasonable. Highly recommend.
August 13, 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We're so happy to hear you had a great experience with our customer service and found our pricing reasonable. We appreciate your recommendation!
Kind Regards,
Chloe
Peter Best Insurance Services.
company helped me from start to finish…
company helped me from start to finish nothing was a problem quick and smooth transaction certificate etc would highly recommend
August 7, 2026
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that we were able to assist you smoothly from beginning to end! It's wonderful to know that your transaction was quick and that you'd highly recommend us.
Kind Regards,
Chloe
Peter Best Insurance Services.
Simple and quick process.
July 28, 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found the process straightforward and efficient. Thank you for your kind words.
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
We are so happy to hear that our service was seamless and that you found our pricing reasonable and renewal process easy. We appreciate your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
We're so glad to hear our team was able to provide such helpful assistance in resolving your problems. Thank you for your kind words!
Kind Regards,
Chloe
Peter Best Insurance Services.
Great cover and great price
Easy to set up and the app makes policy information easy to view.
And the premium was over £100 less than my current renewal price. Highly recommended.
August 6, 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found the setup process straightforward and the app helpful for viewing your policy information. It's fantastic that we could offer a more competitive premium.
Kind Regards,
Chloe
Peter Best Insurance Services.
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