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Rated 5 out of 5 stars

We initially couldn’t find a crate that suited our needs but came across Petpen through a recommendation from the breeder. Even though it’s more expensive than traditional crates it’s worth every... See more

Company replied

Rated 5 out of 5 stars

Fantastic personal service. My petpen is amazing and high quality as promised. So much better than a crate. I love the fact that you can see your pooches, its much easier to clean and very attractive... See more

Company replied

Rated 5 out of 5 stars

The PetPen is a superb, beautiful product that is very-well built and is very easy to assemble and the service that we have received from Matt has been fantastic. Our Miniature Dachshunds (Bella and... See more

Company replied

Rated 5 out of 5 stars

Ordered the product and got direct communication from the seller. Helpful advice for setting up the product. Shipped quickly and arrived in perfect condition. Love the product. It's a fabulous desig... See more

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Company details

  1. Pet Supply Store

Written by the company

Petpen In Pursuit of the Perfect Pet Home “No Hounds Barred” Petpen is a revolutionary alternative to the traditional dog crate, designed with your pet's comfort and safety in mind. Unlike conventional crates, Petpen offers a bar-free environment, ensuring a safer and more inviting space for your furry friend. What makes Petpen unique? 1. Safety First: Without bars, Petpen eliminates the risk of injury that traditional crates pose. Its solid, smooth structure provides a secure space for your dog. 2. Warmth and Comfort: Petpen's innovative design includes solid walls that keep your pet warm and cosy, making it an ideal resting spot in any season. 3. Ease of Cleaning: The smooth, durable materials of Petpen are easy to wipe clean, ensuring a hygienic environment for your pet with minimal effort. 4. Stylish and Functional: Petpen’s sleek design seamlessly blends into your home decor, offering a modern and attractive alternative to clunky metal crates. 5. Portability and Convenience: Lightweight and easy to assemble, Petpen is perfect for travel and can be set up anywhere, providing a consistent and familiar space for your dog. Choose Petpen for a safer, warmer, and easier-to-maintain solution that prioritises your pet's well-being and comfort.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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Rated 5 out of 5 stars

You won’t find a better pen for your pet!

You won’t find a better pen for your pet! I’ve had mine two years, I recently relocated to Australia and the PetPen had to come with us! It remains in great condition, very durable and easy to clean.
The customer service is also brilliant! Couldn’t recommend more!

July 9, 2023
Unprompted review
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Reply from PetPen

Thank you for the fantastic review! We’re thrilled your PetPen made the big move with you to Australia and is still going strong after two years. It’s always lovely to hear when people find it durable and easy to clean. We’re so glad you’ve had a positive experience with our customer service. (Hayley & I make a good team ☺️) Thanks for the recommendation!

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Rated 5 out of 5 stars

Can't recommend a Petpen enough

Can't recommend a Petpen enough! It looks great, stays looking as new as day one, supaw easy to clean, can be assembled to fit different ways (even with roof off) and most importantly my dog loves it and will happily spend hours snuggled up in there. I love the way the door magnetically clips on and off completely so there's no door swung out in the way all the time. The product flat packs down again in minutes which was great for moving home & for when we stayed somewhere else for a few days. Hayley is very helpful and answers all queries straight away. The product arrived quickly in protective packaging and with a great guide to set the Petpen up in minutes.

June 5, 2024
Unprompted review
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Reply from PetPen

Thank you so much for your wonderful review! We’re thrilled that both you and your pup love the PetPen, and it’s great to hear how easy it’s been to clean, assemble, and pack away for trips.
Glad the removable top has come in handy. I really appreciate the shoutout and am always here to help. Thanks again for your support! 😊

Rated 5 out of 5 stars

Amazing design and company

Amazing design and company.
We first seen the petpen on gogglebox and decided that’s what we needed for our new puppy arriving.
From ordering to delivery and aftercare nothing was a problem at all.
The pen is fantastic and so easy to put together. The best thing about the pen is you can flat pack it for travelling making sure your pup has their safe space wherever you go.
Not only did we get one we got another pup and knew another pen was incoming.. As nothing else comes close to this design.
We travelled many times with our 2 boys and both pens…
The pens also travelled all the way to Gibraltar courtesy of British airways.
Once folded down they went as excess luggage.
Once you own a petpen you will never look back.
Can’t recommend enough.
Thank you for giving our boys there very own little studio apartment 🥰

February 5, 2024
Unprompted review
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Reply from PetPen

Thank you so much for this fantastic review! We’re over the moon that PetPen has been the perfect choice for super star boys, even making the trip with you to Gibraltar! It’s great to hear how easy it’s been to flat pack and travel with you.
You were probably the first to come back for an 2nd PetPen & for that we are eternally grateful. We truly appreciate your support and kind words. Thanks for choosing PetPen! 🥰

Rated 5 out of 5 stars

Amazing petpen!

Having used a metal crate for my first dog, I quickly realised how much I disliked them (and my dog wasn’t keen either!). They look awful, take up so much room and are virtually impossible to clean. A family member already had a PetPen and recommended it to me and I can honestly say it’s the best purchase I have made for my two little dogs; they absolutely love it. The fact that they go in there of their own accord during the day to chill and are so happy and safe in there makes it an instant winner in my book. Plus it’s SO easy to clean and it isn’t an eyesore in the house either, unlike a metal crate.
Ordering was so easy too. I spoke to Hayley about the sort of size I would need for my dogs and we went for a small one in the end and she also recommended some beds that would fit nicely in the base for them. I was kept up to date with all delivery info and the whole process was seamless. I have no hesitation in recommending PetPen. Fantastic product!

November 1, 2023
Unprompted review
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Reply from PetPen

Thank you so much for your wonderful review! Its great to hear that PetPen has been such a hit with your two little dogs and that it's made life easier for you too. Your recommendation means a lot to me!

Rated 5 out of 5 stars

Great product, service and aftercare!

We were looking for an alternative to the normal metal crates as they look so aggressive and found PetPen.

The team were so helpful and everything was as described plus their aftercare was fantastic as they checked in to see how our dogs had settled in.

The way it’s constructed makes it so easy to clean and put away. We also used it with our dogs in our motorhome and on days out.

Great product, great service and continue to recommend to anyone who is after something similar!

January 1, 2024
Unprompted review
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Reply from PetPen

Thank you for your fantastic review! We're delighted to hear that PetPen has been a great alternative to your traditional metal crates for you and your dogs. I'm so glad you find it easy to clean and versatile enough for your motorhome and days out, it was one of the things we cared most about the design. Your recommendation really does mean the world!

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Rated 5 out of 5 stars

Petpen is the way to go!

I reached out to Hayley a few years ago to order our first petpen. It was so great I followed that up with a further purchase when another two pups joined the family! The whole process of ordering was seamless, and the option to have an etching on the petpen made it truly unique. The assembly of the petpens was every bit as easy as Hayley said it would be. The petpens are not only wonderful, cosy spaces for the dogs but are often complimented by those visiting the house. The design fits in perfectly with my decor, something a standard crate just would not have been able to do. All in all a great purchase that has created a very special, luxurious space for my dogs!

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

We absolutely love our PetPen and so does our dog! We would definitely recommend this to others!

We absolutely love our PetPen and have no regrets about buying it! We bought it when our staffie dog was a puppy and she loved it from day one. The size has been perfect for her and now filly grown, she still has loads of room, including the height. She loves to sleep in there ant night also likes to be able to watch us through the clear side when she is resting during the day. It is so quick and easy to take down and put together again so when we visit friends and family, we take the PetPen with us so we have a safe and secure place for her to sleep and relax. We also put her in there during our meal times. The PetPen will be her bed for her life and when one day we get another dog, we would definitely buy another one as the investment has been so worth it. We also really love how it looks. Traditional wire cages look awful but the PetPen blends in so well wherever we put it in our house and we get lots of compliments on it.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

I purchased this for my Hungarian…

I purchased this for my Hungarian Viszla pup, Mitch! He loved his crate and used it from the day we brought him home at 8 weeks to just short of 2 years of age! Definitely worth the money and great personal customer service!

May 1, 2024
Unprompted review
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Rated 5 out of 5 stars

I cannot recommend Pet Pen enough

I cannot recommend Pet Pen enough. We didn’t have the best experience crate training our puppy with a wire crate, and so we were so happy to come across Pet Pen. As soon as we got it, our puppy was much more comfortable in it, and several years later he still loves his Pet Pen. We call it his little house, and he takes himself off for naps. An added bonus is that it looks so much nicer in the home vs a wire one. I also cannot fault the customer service, they were so helpful with any questions I had about sizing etc.

I would definitely get another one in the future if we got another dog.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

The VERY BEST alternative to a standard crate and a great den-like space for your pet to go and relax

Before I’d even found and brought home my French bulldog puppy. I was researching and looking at what things I would need to buy in preparation for becoming a first time, dog owner. When It came to looking for a crate, not only for training purposes but for a bedroom-type place for my boy to have throughout his whole life, I spent too much time on trying to find a crate that would be suitable and go with my furniture but with every single crate that I looked at, even with the ones that are more like furniture, I just didn’t and still don’t like the look of bars, so when I first saw a Petpen while watching a dog trainers video on Facebook, I just knew that I had to have one because there was nothing else like it and even after having one for over 2 years now, I’ve yet to see anything better. Customer service is honestly amazing with these guys. From ordering and receiving to assembling once out of the box, the whole process couldn’t be more easier! Don’t hesitate to purchase if you’re thinking about possibly getting one for your furry friend. My dog absolutely loves his medium sized Petpen and I know he will for years to come. Thank you to all at Petpen!!!!!

June 30, 2023
Unprompted review
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Rated 5 out of 5 stars

I’ve got nothing but great things to…

I’ve got nothing but great things to say about their service and product. I’ve thoroughly enjoyed using my PetPen for a few years now, and still love the look of it!

February 27, 2024
Unprompted review
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Reply from PetPen

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with our service and product. It's fantastic to know that you're still enjoying your PetPen after all this time.

We are thrilled to have you as a PetPen Friend.

Rated 5 out of 5 stars

Our PetPen experience

We purchased our small white PetPen in June 2023 for the imminent arrival of our new puppy chihuahua. The communication and speed of delivery was excellent and the quality of the pen is also fantastic. It’s simplistic design fits in so well with my decor and both of my dogs now absolutely love this as the Perspex allows them to observe but feel secure. It has helped us to train our puppy, but has also now become a safe haven for both him and his 10 year old chihuahua brother too. If we go out, we leave the pen door open so they can roam freely, but we often find them both snuggled up inside. It is definitely their safe space and I wouldn’t be without it now! Thanks so much for a brilliant hub for my two boys.

June 1, 2023
Unprompted review
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Reply from PetPen

Thanks for sharing your wonderful PetPen experience! Its great to hear your PetPen has been a perfect addition to your home and has is a safe haven for both dogs. It's heartwarming to know that they both love their PetPen and that it's helped with training and creating a secure space for them.

We appreciate your kind words.

Thanks again for choosing PetPen and for your fantastic review!

Rated 5 out of 5 stars

Amazing!

Amazing!! Such good quality, I wanted to find something that looked less cage like but that was still safe and secure for my dog. The first night my dog adapted straight away and loves it more than she did her cage! She’ll happily go off in there through the day to chill out. Such a good purchase and I’d definitely recommend!

June 1, 2023
Unprompted review
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Reply from PetPen


Hi Sammi,

Thank you so much for your fantastic review! We're delighted to hear that Nelly adapted so quickly to her PetPen and loves it more than her old cage. It's great to know that our design has provided a safe, secure, and inviting space for her to chill out during the day.

Your recommendation means a lot!

Rated 5 out of 5 stars

You need one of these for your dog…

I bought a pet pen for my very anxious staffie Ronnie who is scared of fireworks and is generally anxious. When it arrived I was so pleased with the way it looks it’s not ugly looking and goes with any decor in any room. The added bonus is it was so easy to assemble. I was planning to only use ot for firework time then put it away again till next year but Ronnie loves it so much that it’s now where ge chooses to go if he wants to chill out so it has stayed up ever since and we get so many compliments about it. If you’re looking for a crate for your dog you need one of these….

October 27, 2023
Unprompted review
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Reply from PetPen

Thank you for your wonderful review Trish! We're thrilled to hear that Ronnie loves his PetPen and finds it to be a comforting space, especially during fireworks. It's great to know that the design fits well with your decor and that assembly was a breeze. We love hearing that it's become his go-to chill-out spot and that you're getting compliments on it.

Your recommendation means the world to us!

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Rated 5 out of 5 stars

We love our petpen!

We brought a petpen for our chihuahuas for a safe space whilst we are out, they choose to be in there instead of on our knee they really love it and it’s the best decision we’ve made buying it. Delivery was fast and putting it together was so easy too, we even took it on our glamping trip!
The owners are very helpful and would recommend friends and family to buy this item for there pets. ! Thankyou petpen

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love the PetPen sleeping…

I absolutely love the PetPen sleeping crate for my dog Peggy! She can't get enough of it and always goes straight to her cozy spot whenever it's time to rest. The design is fantastic – it's sturdy, spacious, and provides plenty of ventilation for her to stay comfortable.

Assembling the PetPen was a breeze – it only took a few minutes and required no tools at all. I appreciate how easy it was to set up and how well-made the materials are. I feel confident that Peggy is safe and secure in her new sleeping crate. I highly recommend the PetPen to any pet owner looking for a high-quality and stylish crate for their furry friend.

May 27, 2024
Unprompted review
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Reply from PetPen

Hi Tom, thank you so much for your wonderful review! We're thrilled to hear that your Peggy loves her PetPen and that you're impressed with our design. If you have any questions or need further assistance, please don't hesitate to reach out!

Rated 5 out of 5 stars

10 out of 10 - PetPen

I would highly recommend PetPen for anyone looking for a safe pen for their furbaby. We got ours when we brought our pup home and even after all this time it’s still her ‘safe space’ and go to place. If you are considering purchasing one, go for you it, you won’t regret it!!!

May 27, 2024
Unprompted review
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Reply from PetPen

Thank you so much for your fantastic review! We’re so happy to hear that Belle still loves her PetPen after all this time and that it has become her safe space. Your recommendation means the world to us. If you ever need anything or have any questions, feel free to reach out!

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