I agree with Margaret! DO NOT ORDER Orders not delivered and no refunds issued Order last November and fed up with being strung along AVOID
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See what reviewers are saying
We bought the tweed cave luxury dog bed (medium) for our 2 year old standard dachshund . He had previously slept very happily in his crate, so this was his first ‘proper’ bed. It was an immediate hit... See more
Company replied
Pet bed really nice when it arrives however the foam insert for the hood was way too big and after trying to fit it into the hood for over 40 mins we gave up and had to measure it and cut it down to s... See more
Company replied
Made to order , very good quality material , easy to attach hood, prompt delivery and packaged very well . Very pleased with the bed , Bert went in it straight away and enjoys sleeping in it , just wi... See more
Company details
Written by the company
Welcome to Pet Prestige, your one-stop shop for the best luxury dog beds for medium to large dogs! We know that your furry friends deserves the best, and that's why we offer a wide selection of high-quality luxury dog beds that are both stylish and comfortable. Our beds are made from the finest materials, including plush fabrics, memory foam, and orthopaedic support, so your dog can relax and unwind after a long day of playing. Plus, our beds come in a variety of sizes and styles to fit any dog's personality. So whether you're looking for a cozy bed for your sleeping beauty or a durable bed for your active pup, we have the perfect bed for you.
Contact info
Lowndes Road, DY8, Stourbridge, United Kingdom
- Hello@petprestigeuk.com
- petprestigeuk.com
3.7
Average
444 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery/tracking number
Never received tracking number, when I did receive it. Item had been delivered to wrong address. When it was found pet prestige had placed the wrong shipping address on the package
April 3, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Please accept our apologies the issue with delivery but I'm glad we managed to rectify it and provide you with your order. We are always striving to do better!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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Fantastic beds our dogs love these
Fantastic beds our dogs love these , excellent quality and super cozy.🐾
Its my pets best shop. love to have it.🐾
March 15, 2024
Unprompted review
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Great communication from the get go- an…
Great communication from the get go- an amazing unique product that is literally perfect for my dog, it feels tailored and so well thought out. The quality of materials and design is second to none. I can’t get him out of there and I know just how happy he is. Thank you for making my believed dog so happy!!
March 18, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Great product
Great product. Sadly the bed I wanted was out of stock but I had messages from Pet Prestige and was able to pick another pet bed.
February 29, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Utter perfection
Utter perfection, from design to manufacture and ordering to delivery. This is how all companies should be.
March 6, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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Beautiful beds
Beautiful beds. Have purchased before and my vizsla loves it. Excellent quality and fast delivery. I don’t buy any other beds
March 5, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Bed arrived damaged
The bed I ordered arrived damaged, likely done in transit. It was a large, heavy bed and only posted in a thin plastic parcel bag, which in my opinion for a bed over £200 was not adequate! I messaged the company, I was understanding and as a small tear i requested a patch of the material be sent as would be less faff than organising collection for such a large item. I am still waiting for said patch, utterly disappointed and I should have just returned the bed, now left with a damaged item!!
February 19, 2024
Reply from Pet Prestige
Hello Sophie,
Thanks for your review and feedback.
Please accept our apologies for the delay, the patch was being sent out directly from our supplier which is out of our control. I am hoping you have now received it but if there is anything else we can do, please send me an email to Nathan@Petprestigeuk.com.
Thanks again for choosing, you value all our customers :)
All the best
Nathan
Excellent customer service and…
Excellent customer service and communication and fast delivery.
The bed was well made and Wally the whippet loves it.
February 28, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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'Brilliant customer service
'Brilliant customer service. Quick communication and very helpful with delivery issues - not the fault of Pet Prestige. Will be a returning customer.
February 13, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Great customer service
February 8, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Noodle Bed
I bought 1 noodle bed and my dog also called Noodle ( coincidence) loves it. My other dog loves it aswell so I had to buy another one. The beds feel very comfortable. They arrived quickly and well packaged.
Thank you!
February 20, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
The felt roof for the cave ceiling was…
The felt roof for the cave ceiling was not cut anywhere near to size.
The metal flexi stick was not the correct size either.
It’s a shame as the bed is a lovely quality.
February 18, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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Brilliant customer service and the…
Brilliant customer service and the quality is great! It arrived sooner than expected and high-touch comms from the Pet Prestige team. Would recommend! Product exactly as described.
February 19, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Fantastic experience
Fantastic experience, thank you! This is our second Collared Creature’s bed, the quality is amazing. It was super easy to make our order and the product arrived in record time at a brill price. Highly recommend, thank you
February 13, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
This is a lovely comfy dog bed
This is a lovely comfy dog bed, I was surprised when I opened it how luxurious it was, my dog never slept in a bed before despite buying a few, at last I have got him off my bed and sleeping in this bed. Well worth the money so glad I purchased, recommend 100%.
February 13, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
I would buy from Pet Prestige again.
I found Pet Prestige whilst looking for a particular dog bed, these guys sold them at the same price as other retailers but gave us £10 off 1st purchase which made them the cheapest.
The delivery was initially very slow but after contacting Nathan (the owner) he checked with the supplier & found it was an issue their end. He assured me it would be delivered in a couple of days and it was.
Customer service from the outset & throughout was very good as they did seem to care.
I would purchase from Pet Prestige again & would recommend.
February 13, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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Fantastic cave bed, been looking for a…
Fantastic cave bed, been looking for a quality cave bed for a few months, this thing is awesome. Great material, Easy to clean. If you can afford to treat your furkid then this is one treat they will love you forever for. ❤️🦮
January 31, 2024
Unprompted review
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Fantastic beds our dogs love these
Fantastic beds our dogs love these , excellent quality and super cozy.
January 30, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Would highly recommend pet prestige
Would highly recommend pet prestige. they provide excellent customer service and speedy delivery.
January 29, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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