I agree with Margaret! DO NOT ORDER Orders not delivered and no refunds issued Order last November and fed up with being strung along AVOID
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We bought the tweed cave luxury dog bed (medium) for our 2 year old standard dachshund . He had previously slept very happily in his crate, so this was his first ‘proper’ bed. It was an immediate hit... See more
Company replied
Pet bed really nice when it arrives however the foam insert for the hood was way too big and after trying to fit it into the hood for over 40 mins we gave up and had to measure it and cut it down to s... See more
Company replied
Made to order , very good quality material , easy to attach hood, prompt delivery and packaged very well . Very pleased with the bed , Bert went in it straight away and enjoys sleeping in it , just wi... See more
Company details
Written by the company
Welcome to Pet Prestige, your one-stop shop for the best luxury dog beds for medium to large dogs! We know that your furry friends deserves the best, and that's why we offer a wide selection of high-quality luxury dog beds that are both stylish and comfortable. Our beds are made from the finest materials, including plush fabrics, memory foam, and orthopaedic support, so your dog can relax and unwind after a long day of playing. Plus, our beds come in a variety of sizes and styles to fit any dog's personality. So whether you're looking for a cozy bed for your sleeping beauty or a durable bed for your active pup, we have the perfect bed for you.
Contact info
Lowndes Road, DY8, Stourbridge, United Kingdom
- Hello@petprestigeuk.com
- petprestigeuk.com
3.7
Average
444 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Doggie comforts
Barneys bed was worn out so we went for the same as before , scruffs orthopaedic extra large, he absolutely loves his new bed ,being a 8 year old black lab he is not a small dog, as he has arthritis we have done what we can to help his joints and a better life, he looks so comfortable we know we have done our best for him, so thankyou Nathan and ur team for helping to keep him in comfort he is used to
January 30, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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A really well made bed.We love it and…
A really well made bed.We love it and hopefully our new rescue will too.
January 29, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Overall good
Due to apparently missing the last date for Christmas orders it took 2 1/2 weeks for the company to let me know that even though the product ordered was ‘in stock’ at the point of payment it was actually ‘out of stock’ with no foreseeable date for new stock!
So ended up ordering a more expensive product. However service once this was established was very good.
Product bought was good quality and true to size and colour. Shame it’s made in China as you are led to believe that the products are very ‘British’!
Happy with my purchase overall despite poor initial service.
January 9, 2024
Reply from Pet Prestige
Thanks for your feedback, it’s really important to us.
Unfortunately, last day for Christmas deliveries was the 15th December which was stated on the website, please accept our apologies if you missed it. We then shut down for the holidays as we are very small business, hence the lack of communication over the holidays.
The majority of products are made within the Uk, which includes Pet Prestige Brand and Collared Creatures. You ordered a Scruffs Blanket which unfortunately, is manufactured in China. We are very proud to offer British Made Dog Beds, so if you prefer a product made within the UK, please drop us a message if you are unsure.
Glad you are happy with your product, thanks again for choosing Pet Prestige!
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Great bed
Great bed, we have two very happy frenchies! There was an issue with the original delivery but this was due to the manufacturer sending incorrect colour, however was rectify easily and quickly with great comms. Would 100% recommend
January 10, 2024
Unprompted review
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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Fantastic company
Fantastic company. Great service and delivery. The bed is amazing my dog absolutely loves it.
January 16, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Very efficient and quality dog blanket
January 2, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Just what was needed for our dog and…
Just what was needed for our dog and pup to sleep together when necessary.
January 11, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Perfect
Communicated over the christmas period, constant update on my order.
Order was wrapped well and overall service amazing.
January 9, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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Great product delivered quickly
January 9, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Good quality bed
Good quality bed. Could improve on better communication about postage/delivery.
January 4, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Great communication
I ordered 2 dog beds and although the items were out of stock the company was very quick to get in touch and offer other options. Understandable there was a bit of a delay in delivery but the items are excellent quality, the packaging was great too. Super happy
January 3, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Large dog bed with hood.
Kept updated on delivery timescale,arrived as scheduled and great product and good value for money
December 20, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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The bed is so cosy and plush as well as…
The bed is so cosy and plush as well as incredibly good looking. I bought the extra large bed (115cm) and both my pointers love to snuggle up on it I wish I'd bought one earlier
January 3, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Beautiful bed
Beautiful bed, Maple loves it. It is exactly as described and very well made
January 3, 2024
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Perfect cocoon bed
Bruno, miniature dachshund, took to this cocoon bed immediately. The attached blanket stays in place all night, covers dog without being too tight. Space to stretch out or curl up. Cosy lining on cushion & attached blanket.
December 19, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Great quality for price and well…
Great quality for price and well packaged for delivery
November 26, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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Excellent customer service and quick…
Excellent customer service and quick delivery.
November 21, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Best cave bed
Fantastic cave bed. Been looking for a quality cave bed for a few months. This thing is awesome. Great material. Easy to clean (can be separated into pieces). Curtains are a must, used for winter then take the curtains off in the summer and also can remove the foam pad to make the top a loose cover. Really great and definitely worth the money.
December 5, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Came quickly good quality .
November 28, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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