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I've ordered dog food a couple of times over the last few months. The price is good, delivery is free if over £50 and if not too heavy, they use DPD and delivery has always been very quick with dispat... See more
Company replied
Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication... See more
Great service! The delivery company trashed the parcel. I phoned Pets On Point phoned me back almost immediately. I sent some photos through and a new parcel was dispatched promptly! Definitely recomm... See more
Company details
About Pets On Point
Written by the company
We are a small, family-owned, and operated business that takes pride in supplying the best quality pet supplies to our customers. We carry a wide range of products, including food, toys, and accessories, to meet the needs of all types of pets from Cats, Dogs, horses and even farm animals.
As it’s just ourselves running the day-to-day of the business it means we can always strive to offer the best prices on the market, and we back up our products with excellent customer service. We want to ensure that each and every customer who visits our online store has a positive experience.
If you have any questions about any of the products on our site, please feel free to drop us an email at sales@petsonpoint.co.uk
Thank you for considering our shop as your go-to pet store.”
Contact info
Taylor Street, KA8 8AU, Ayr, United Kingdom
- +44 (0) 8081969994
- sales@petsonpoint.co.uk
- petsonpoint.co.uk
3.7
Average
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Received a split bag of seed but it was…
Received a split bag of seed but it was soon rectified and another one sent straight out.
September 30, 2023
Reply from Pets On Point
We always aim to deliver the best quality products, glad we resolved your issue so fast!
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Great choice of products
Great choice of products. Fairly priced. Great communication about my order & delivery.
October 3, 2023
Reply from Pets On Point
Thank you very much for the positive feedback!
Perfect turned up undamaged and will…
Perfect turned up undamaged and will keep me going for quite some time
October 1, 2023
Reply from Pets On Point
Thank you very much for the positive feedback!
Great price for a product that's difficult to get in England
Great prices and service,Allen and page L-Mix is difficult to get quickly from any supplier local to me.Very friendly staff and very efficient when I called them.
September 28, 2023
Reply from Pets On Point
Thank you very much for the positive feedback, its greatly appreciated!
Great service except the product weight…
Great service except the product weight does not allow you free shipping, although the price qualifies
September 30, 2023
Reply from Pets On Point
Hi sorry to hear you were slightly disappointed, the weight shipping is for anything 20kg and over due to the express next day shipping service we use. This is because we aim to have our products sent as quickly as possible to our customers. The quality of service for standard shipping doesn't provide the same quality of service that we aim for in providing our customers, hence why we have these shipping fees. It assures your product gets to you undamaged and super fast!
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Easy order
Easy order
Quick delivery
Items as described
Delivery query answerd promptly
September 29, 2023
Reply from Pets On Point
Thank you very much for the positive feedback!
Reply from Pets On Point
Thank you very much for the positive feedback!
Great service
September 24, 2023
Reply from Pets On Point
Thank you very much for the positive feedback!
Great parrot food price
Very well priced on parrot food and waterfowl feed and fast at delivering 10/10
September 7, 2023
Reply from Pets On Point
Super happy we got a 10/10 thank you!
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Reply from Pets On Point
Thank you very much for the positive feedback!
Purchased a ragwort fork at a very…
Purchased a ragwort fork at a very competitive price. Bonus was that although next day delivery was not guaranteed, the item arrived well packaged and before lunchtime the following day. Delighted with speed of service.
September 7, 2023
Reply from Pets On Point
Just exactly how we like to serve our customers! Thank you very much for the positive feedback!
Really quick delivery
September 6, 2023
Reply from Pets On Point
Thank you very much for the positive feedback!
Quick delivery great prices
September 2, 2023
Reply from Pets On Point
Thank you very much for the positive feedback!
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Reply from Pets On Point
Thanks Rachel!
Exactly what I wanted
Exactly what I wanted, that I can't always find, excellent price compared to everywhere else and speed of delivery, super quick. Perfect!
August 28, 2023
Harringtons salmon & potatoes fry dog food.
I actually ordered the old recipe for my dog who can’t have chicken. They sent me the new improved recipe which has 4% chicken . However I tried him on it & he seems to be ok. Apart from that the order came really quickly & delivered to my door.
August 24, 2023
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Excellent service and good value
August 26, 2023
Good price and quick delivery
August 25, 2023
Easy to navigate site
Easy to navigate site, fair prices and a swift delivery.
I would definitely shop here again.
August 25, 2023
Reply from Pets On Point
Thanks ever so much, we really appreciate your positive feedback and look forward to you returning!
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