PezuReviews 

62
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great delivery service. Product well packed with insulation and ice packs. The salad and fish were fresh. The crackers still crispy. The sauce was not quite as expected but suffice! The informati... See more

Rated 3 out of 5 stars

I’m the biggest fan of som Saa and was delighted to be able to order their (perishable) curry sauces in jars. I hadn’t realised the delivery could not be scheduled and was away for 3 days when it was... See more

Rated 5 out of 5 stars

We had the duck with with pancakes and pork belly for a birthday celebration. Delicious! Huge portions and every element was extra tasty: the duck, hoisin sauce, pork and chilli sauce. It arrived a... See more

Rated 5 out of 5 stars

The people at Pezu send a personalised note with the order. This always makes me feel very special. The pastes and sambals are delicious and beautifully wrapped so everything arrives just as it shou... See more

Company details

  1. Grocery Delivery Service

Written by the company

A curated online market Pezu, designed to support independent brands and restaurants. Free delivery UK wide for orders over £55.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(62)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent

Ordered yesterday and my order arrived today! Duck from Riceguys, swift delivery, really well packaged, great email updates. Faultless experience. Ordered one for my folks too. Bringing amazing food to your doorstep!

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service!¨̮

Made an order that had some delivery issues but when I contacted Pezu they were so helpful with setting up another order and even going the extra mile to make sure the second delivery was smooth. The beef noodles I had were amazing as well!! Highly recommend 👍🏻

December 11, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Excellent service

December 6, 2020
Pezu logo

Reply from Pezu

Hi Richard,

I hope you are well.

I am writing to understand the reason behind your 1 star rating as I am slightly confused that it also mentions 'excellent service'. Could you please kindly let us know what went wrong as we would really like to improve where we can.

Thanks,
Kea

Rated 5 out of 5 stars

Amazing laksa!

This laksa kit was absolutely excellent. Amazing laksa broth and incredibly soft tofu, chicken and prawns!

December 5, 2020
Rated 5 out of 5 stars

I can get all my Malaysian food…

I can get all my Malaysian food cravings satisfied under one roof. The packaging, delivery is well organised. With clear instructions included on how to reheat the food. There are other pantry items equally as good and it’s a great way to support small businesses during this pandamic!

December 5, 2020
Advertisement
Rated 4 out of 5 stars

Lovely customer service

Had confusion about delivery but contact was really easy and lovely customer service. Eating it tonight, looking forward to it!

December 4, 2020
Unprompted review
Rated 4 out of 5 stars

Great marketplace

Great marketplace to find delicious products made by independent food businesses. Always swiftly dispatched and packaged sustainably. Some popular items are sometimes out of stock but that's probably because the producers are small and the products delicious!

November 26, 2020
Advertisement
Rated 2 out of 5 stars

Bad Noodles

The beef noodles were bad. It was clumpy as if they were not properly prepared before vacuum-packed.

November 25, 2020
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look