Hopeless
As Hermes this company were pretty hopeless, as EVRI as far as I'm concerned they are completely useless. I will no longer be buying on line from Lakeland (Evri left the £300 machine by the front door , despite my instructions). Ditto , an order from Debenhams took 8 days and now M&S join the list. Evri received the parcel 6 days ago, and as usual no update other than they have it. I'm not the only person in our village this happens to. If I know that a company is using EVRI I won't be buying from them. It's a simple as that, they are totally unreliable. Oh, and here's another thing, when I had to return an item, I had to go to three different shops before I found one that had a working terminal. Aaaaargh.
The companies using EVRI for deliveries should take note as their business could be damaged by Evri's haphazard delivery practice.
August 12, 2022
Unprompted review