P & G Finance Ltd Reviews 

206
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally helpful, patient, and deeply understanding when dealing with stressful personal financial situations. People mention the outstanding customer service and the truly reassuring guidance provided by team members throughout the entire support process. Consumers frequently note that the overall service is remarkably efficient, highly reliable, and exceptionally smooth from the very beginning right up to the final steps. Reviewers also warmly appreciate the consistently prompt response times and thorough, clear explanations, which make complex debt procedures much easier to navigate and manage successfully.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their incredible patience, empathy,... See more

Customer service

Consumers find customer service to be exceptionally supportive, with reviewers frequently praising agents for... See more

Service

People report positive experiences with service, expressing great satisfaction for the fast, efficient, and... See more

User experience

Clients share positive opinions on user experience, noting that the staff is very helpful and makes... See more

Response time

Users describe positive interactions with response time, frequently praising reviewers for answering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You never think you will be in this position of needing help with your problems. 24 hours ago I wasn’t in a very good place, but having spoken to Lynsey about what I needed, she set about helping... See more

Rated 5 out of 5 stars

Didn't know where to start but came across this site through I instagram. Was put in touch with David who helped put me at ease as I was very nervous about getting things underway. He was very helpfu... See more

Rated 5 out of 5 stars

I came to P&G at a time where I honestly couldn’t see a way out from my debts. I was handed over to David Holderness who has been unbelievably helpful! I was very nervous to seek help beforehand but D... See more

Rated 5 out of 5 stars

Really helpful from the start. I was nervous, a bit scared and at a loss of what to do. They showed so much patience and understanding to my predicament. I had no way out financially, but I was t... See more


Company details

  1. Debt Relief Service
  2. also in
  3. Credit Counseling Service
  4. Financial Institution
  5. Financial Planner
  6. Insolvency Service

Written by the company

🟣 Expert Debt Help 🟣 Write Off Unsecured Debt 🟣 Freeze Interest & Charges 🟣 Stop Creditor Harassment 🟣 Specialist Legislation


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(206)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy, stress free and definitely friendly!
Mark and Paul helped me in some of my most anxious times! Highly recommended

September 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic from start to end!

Paul and Mark were extremely kind compassionate and welcoming, and really seemed to want to help get me in the best position going forward. As someone who struggles with anxiety especially around finances, a situation like this isn’t easy for me, but the guys made it so simple, kept everything straightforward and were always checking in to make sure I was doing okay, couldn’t have asked for a better duo to help!

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and courteous

Dealt with Paul throughout. His knowledge and professionalism is something everyone should aspire too. I would recommend anyone at all to get in touch if you need any advice. Cheers Paul

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Can not thank these guys enough nothing…

Can not thank these guys enough nothing was a hassle …. Gareth Aka Gary was patient and talked me through each bit step by step,Paul was there to answer any questions I had 😀😀 thanks for everything if you are in need of advice these guys are the best at what they do💪💪 feel like a weight has been lifted of my shoulders top class service star ⭐️ ⭐️⭐️⭐️⭐️

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible from start to finish

Incredible from start to finish. Everything was explained so well, and easy to understand, with absolutely zero judgement. They did everything they possibly could (which was great, as it all seemed so overwhelming), and I am now in a much better position and a huge weight has been lifted. Cannot thank them enough for their help and understanding, really made a difference.

March 23, 2023
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Rated 5 out of 5 stars

P&G Well what can I say except…

P&G Well what can I say except fantastic guys and company helped me all the way non judgemental where there on the end of the phone if needed made me feel at ease and not alone during these hard times its easy to get credit but not so easy to get out of as where do you start well they did all the hard work and I'm eternally grateful for all the help and friendliness they have shown and given me please don't hesitate if you need Financial debt help these are the guys .

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Legendary

Can not even begin to explain how amazing Paul is. He helped me from start to finish and was there for me every single step of the way. He is an absolutely lovely person to speak to and there was no judgement what so ever, as I know how embarrassing it can feel to discuss finances with a stranger. However Paul and Gary both made me feel extremely comfortable and worked around my timings due to work needs. If you’re thinking about sorting out your finances, then please please please speak to Paul and Gary. Absolute Diamonds and the Dream Team!

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t fault these guys…

Can’t fault these guys professional,understanding and very easy to talk to.Helped me with the right plan that suited my situation would not hesitate to recommend.
Thanks for everything you did Paul and Gary.

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

I was instantly put at ease speaking to…

I was instantly put at ease speaking to Paul about my finances, not once was I made to feel ashamed or embarrassed which was by biggest fear. We spoke over a few days discussing back and fourth the plans that were available to me. I settled on an IVA in which they helped me get set the whole thing up. I am now looking forward to being debt free in 5 years. - I personally would recommend this company to anyone who is struggling with their debts. Thanks again for all your help

February 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

I would highly recommend P&G finance as they've been great with me. At first I was sceptical as I saw an add on Instagram but decided to fill out my information anyway and quickly Paul and Gary both contacted me. They we both great and made me feel completely at ease with zero judgement from them. They've both helped me through the whole process for an IVA and I feel a massive weight off my shoulders. Thank you so much for the help and advice you both give me and helped make a better life for myself

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional to say the least

Wow. So in the process of setting up an IVA, Paul asked me the same questions more than once, then they lost three of the bank statements I sent across. Then I had a message from Gary, obviously in a reply to someone else, saying “don’t think she’s talking sh*te but she’s struggling to get the accounts”. When I asked who suggested I was talking “sh*te” he proceeded to tell me it was another client and sent me a screenshot of her name and bank account!! I have never experienced anything so incredibly unprofessional in my whole life, and am very seriously considering reporting this for a data protection breach. Unbelievable.

March 6, 2023
Unprompted review
Rated 1 out of 5 stars

Great services provide by both Paul and…

At first it was a Great service provided by both Paul and Gary.
Paul was first point of contact and he provided me with my available options. Once that was established I was handed over to Gary who explained more in detail with no pressure and made sure I understood both pros and cons.unfortunately after having my call with the credit company I messaged Gary a question regarding my monthly payments as it had increased from what he originally told me it would be, I received a message that was supposed to be to his “friend” and was very unprofessional and frankly insulting it read: “ mate can you deal with this effing dog man” I then Chose not to go ahead with my IVA due to Gary’s stupidity and unprofessionalism.

February 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Would give more than 5 stars if I could!

I would highly recommend P&G finance ltd as they've been absolutely brilliant with me. At first I was sceptical as I saw an add on Instagram but decided to fill out my information anyway and quickly Paul and Gary both contacted me. They both are so lovely and made me feel completely at ease with zero judgement from them. They've both helped me through the whole process for an IVA and I feel a massive weight off my shoulders. Thank you so much to Gary & Paul for the help and advice you both give me.

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing debt help

I've been having issues with my debts and it's been causing a lot of worry. I was contacted by Paul Kelly and he was so helpful! He was really informative and helped guide me through all my different options. I feel like a huge weight has been lifted off my shoulders since speaking to him. Thank you Paul!!!

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

10/10 Recommended

Paul and Gary were fantastic! Made the process so easy did all the work for me.
Would definitely recommend to anyone thinking about it!

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

well what can i say,after a lot of…

well what can i say,after a lot of aprehension and fear about entering into an iva and thinking this is too good to be true i was put at ease by paul and gary,they took me through my situation step by step,by text,email and by fone.i was amazed at their knowledge and expertise and how they handled my case.all this was done with ease and without stress.im extremely thankful i had these two gentlemen on my side.couldnt recommend them highly enough.a weight has been lifted of my shoulders and its all thanks to them.

February 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Found myself struggling after my debts…

Found myself struggling after my debts got out of hand didnt know were to turn started chatting to a man called Paul who made my feel so much better he talked about all my options and the steps I should take I took his advice and he passed me onto Gary whom was equally as helpful put my mind at ease and made everything so easy for me cant thank these 2 guys enough now I can sleep at nite thank you 2 guys so much you really have been great strongly recommend anyone with any problems like mine to talk to you.s you truly are life savers thank you from the bottom of my heart guys

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

Don't put doing this

Going thru this process is something I've put off for a while, but dealing with Gary devlin and Paul kelly, these two men made me feel reassured and repeatedly helped me thru this process.
Without hesitations I recommend this company and if all their employees are like Gary and Paul you will find the whole process easy and reassuring.
I can't thank all involved enough.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing duo!

Paul and Gary are great team who helped me to sort out my bad moves. Their attitude is something really amazing, it's like chatting with old friends who are trying to help you. They know their stuff and I'm recommending them all day long.

February 2, 2023
Unprompted review

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