Pharmulous Reviews 

1,328
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,012 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent, professional, and reliable service, finding the ordering and reordering processes easy, quick, and seamless. Many people appreciate the fast and dependable delivery, with packages often arriving on time and offering options for specific dates. Reviewers also commend the staff and customer service for being friendly, professional, and providing excellent guidance and support. However, some customers also noted issues with delivery, experiencing delays or missed deliveries, particularly when specific carriers were involved. A few people mentioned frustration with a lack of updates on their parcels or difficulties in reaching customer service for assistance.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Customers had positive experiences with the ordering process, finding it easy and straightforward, with many... See more

Staff

People report positive experiences with staff, consistently describing them as professional, thorough, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a very pleasant surprise to find extra insulation added to the package, in the form of a silver air pocket pouch. This made a huge difference to the frozen gel cooler, there were still lumps of... See more

Company replied

Rated 5 out of 5 stars

My husband has been with pharmulous for a long time and I've moved to them after being with a pharmacy, who whilst cheaper, can't offer a precise delivery date of your choosing. So far they've been g... See more

Company replied

Rated 5 out of 5 stars

Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more

Company replied

Rated 5 out of 5 stars

I have had excellent experience with this company. I asked them to delay delivery as I would not be in to receive my last order. My order arrived exactly on the day I requested. I find them very respo... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Pharmacy
  5. Vitamin and Supplements Store
  6. Weight Loss Service

Written by the company

Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.

Our commitment to safe, GP-led care

Written by the company

Trusted online healthcare, led by experienced clinicians
Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
Medical care reviewed by experienced UK clinicians
Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
Access treatment without visiting a clinic
Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
Confidential treatment delivered to your door
We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.

Contact info

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Your Trusted Pharmacy

Over 100 Private Treatments

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,328)

976 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Pharmulous logo

Reply from Pharmulous

Thank you for your kind words!

We're pleased to hear you had a positive experience with both our service and our team.

We appreciate your support and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

What made my experience great was

What made my experience great was, an E Mail was sent automatically in when I will be receiving my package. Within the second day, I was updated to say my package will be arriving by royal mail. Pharmulous is my only go to service which you can rely on.

July 7, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for taking the time to share your experience.

We're delighted to hear that our email updates kept you informed every step of the way and that you found the delivery process reliable. Knowing that Pharmulous has become your trusted choice means a great deal to us.

We truly appreciate your continued support and look forward to being here whenever you need us.

Rated 5 out of 5 stars

Good product

Good product

July 14, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your feedback!

We're pleased to hear you're happy with your product.

We appreciate you taking the time to leave a review and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Always been amazinh over the past year

Always been amazing over the past year! Easy efficent and friendly and you can ring them and ask questions, really kind and helpful people

July 14, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your wonderful feedback and for choosing Pharmulous over the past year.

We're delighted to hear you've consistently had a positive experience with our service and support. It's great to know our team has been friendly, approachable, and available whenever you've needed advice.

We truly appreciate your continued trust and look forward to supporting you for many more months to come.

Rated 5 out of 5 stars

Everything went very smoothly

Everything went very smoothly; good communication and prompt delivery. Pen well packaged. Thank you

July 15, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for taking the time to share your experience.

We're pleased to hear that everything went smoothly, from our communication to the prompt delivery of your order. It's also great to know your medication arrived well packaged.

We appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars
Pharmulous logo

Reply from Pharmulous

Thank you for your kind feedback.

We're pleased to hear you've continued to have a positive experience with both our support and service. Providing consistent, high-quality care is what we strive for, and we're grateful for your continued trust.

We look forward to supporting you whenever you need us.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

July 6, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your feedback!

We're delighted to hear that your order arrived quickly. We know prompt delivery is important, and we're pleased we could meet your expectations.

We appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Straight forward process

Straight forward process. Had a video consultation with Marina who listened and was very helpful.

July 6, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for taking the time to share your experience.

We're so pleased to hear that you found the process straightforward and that Marina was able to provide such helpful support during your video consultation. We'll be sure to pass on your kind words to her.

We really appreciate your feedback and look forward to supporting you on your health journey.

Rated 5 out of 5 stars

Super fast!!!!!

July 13, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your feedback!

We're delighted to hear you had such a speedy experience with us. We know how important it is to receive treatment promptly, so it's great to know we delivered.

We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Thorough consultation

Thorough consultation with quick approval and fast dispatch

July 13, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for taking the time to share your feedback.
We're so pleased to hear that you found the consultation process thorough and that your approval and dispatch were completed quickly. Providing a safe, efficient, and seamless experience is what we strive for, so it's wonderful to know we met your expectations. We appreciate your support and look forward to being here whenever you need us.

Rated 5 out of 5 stars

Fast and reliable

June 17, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're delighted to hear that you found our service fast and reliable. Providing a smooth, efficient, and dependable experience for our patients is always our priority.

We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!

Rated 5 out of 5 stars

The delivery took a few days longer

The delivery took a few days longer. There was a few days delay with my next medication dose but that maybe due to the approval process.
My medication comes well packaged especially in this heat and no issues.

July 2, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're pleased to hear that your medication arrived well packaged and in good condition, especially during the recent hot weather. We take great care to ensure our temperature-sensitive medications are packaged appropriately throughout transit.

Having reviewed the delivery, we can see that there was an attempted delivery by Royal Mail, but unfortunately they were unable to deliver the parcel as there was no answer at the delivery address. We appreciate that this may have delayed you receiving your medication and understand how frustrating that can be.

Thank you for your understanding and for choosing Pharmulous. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

My husband has been with pharmulous for…

My husband has been with pharmulous for a long time and I've moved to them after being with a pharmacy, who whilst cheaper, can't offer a precise delivery date of your choosing. So far they've been great. Transferring and ordering were painless.

July 2, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're delighted to hear that you've had such a positive experience since moving to Pharmulous. It's wonderful to know that the transfer process was smooth and that you value being able to choose a delivery date that works for you.

We're also pleased that you found the ordering process straightforward and our service met your expectations. We truly appreciate you placing your trust in us.

Thank you for choosing Pharmulous. We look forward to continuing to support you.

Rated 5 out of 5 stars

Always quick and efficient

Always quick and efficient

July 8, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're delighted to hear that you've consistently found our service to be quick and efficient. Providing a reliable experience for our patients is something we always strive for.

We truly appreciate your continued support and thank you for choosing Pharmulous. We look forward to serving you again!

Rated 5 out of 5 stars

Straight forward process

Straight forward process, responsive and prompt communication and swift delivery.

July 2, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're delighted to hear that you found the process straightforward and that our communication was responsive and prompt. It's also great to know that your order was delivered swiftly.

We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!

Rated 5 out of 5 stars

Safe and reliable

Safe and reliable pharmacy. I had to provide added information before my medication could be prescribed. Medication was delivered in good condition and on time.

July 9, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're delighted to hear that you found our pharmacy to be safe and reliable. Patient safety is our highest priority, so we're pleased that you recognised the importance of the additional information requested before your medication was prescribed. These checks help ensure that treatment is appropriate and safe for every patient.

It's also wonderful to know that your medication arrived on time and in good condition.

We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!

Rated 5 out of 5 stars

Excellent

I’ve been using Pharmulous for a few months now and I’ve never had an issue. Always super fast dispatch and delivery too. Highly recommended.

July 8, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're delighted to hear that you've had such a positive experience with Pharmulous over the past few months. It's wonderful to know that you've consistently received fast dispatch and delivery without any issues.

Thank you for your recommendation and for placing your trust in us. We truly appreciate your continued support and look forward to serving you again.

Rated 4 out of 5 stars

Order is processed quickly and delivery…

Order is processed quickly and delivery is received efficiently

July 1, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're delighted to hear that your order was processed quickly and your delivery arrived efficiently. Providing a fast, reliable, and seamless service is something we always strive for.

We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!

Rated 5 out of 5 stars

No issues with order or delivery

No issues with order or delivery. Fast responses.

July 1, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're delighted to hear that your order and delivery went smoothly and that you received fast responses from our team. Providing efficient service and timely support is something we always strive for.

We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!

Rated 5 out of 5 stars

Very good service

Very good service

July 1, 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review!

We're delighted to hear that you were pleased with our service. Providing a reliable, efficient, and professional experience for our patients is always our priority.

We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!

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