PHC Service Reviews 

John, our designated engineer was punctual and efficient in servicing our x2Dyson cleaners. He was polite and
informative about what he was doing as he dismantled and cleaned each component.
We discussed the longevity of these cleaners and he was reassuring.
He was tidy, cleared up after his work and we were pleased that other than replacement filters, covered by our monthly subscription, no further work was required. Thank you.

Tyler completed my repair efficiently.

I was happy with my Dyson service today , Jon was polite, quick and efficient and left my Dyson looking as good as when I bought it. Highly recommend having a yearly service it keeps it in tip top condition.

Excellent service, my hoover looks and works like new. The engineer came in time, was very polite, new what he was doing, completed the work very quick and I cannot thank him for the excellent work he did

Tom has come twice to us in the last four months. Always cheerful and professional gets our Dyson sorted in no time.

Annual service carried out on our Dyson vacuum cleaner. Originally scheduled for last month but delayed by PHC. Engineer, Mark, was friendly and personable. He completed the service quickly and efficiently including a seal replacement. Will continue with the service plan to keep the appliance working well.

Tyler arrived precisely on time, did an excellent service on my V10 Dyson, gave valuable insight and tips on keeping it in good order. Have signed up to the annual service based on the service received.

I just had my annual vacuum service done on my Dyson DC24 Root Cyclone upright, and Ross from PHC absolutely exceeded expectations. From start to finish, he was professional, friendly, and incredibly knowledgeable about the Dyson system. He took the time to explain what he was doing, pointed out a couple of small issues before they became big problems, and made sure everything was running at peak performance before he left.

My vacuum now works better than the day it was bought—seriously! The suction is fantastic, the roller is smooth, and it feels brand-new again. It’s clear that Ross takes pride in his work and genuinely cares about delivering top-tier service.

If you need any maintenance or repairs on your Dyson, I can’t recommend Ross enough. PHC is lucky to have him, and I’ll definitely be requesting him again next year!

Excellent service from PHC. Our consultant, Ross was professional, knowledgeable and gave great advice regarding our vacuum. Tip top service - thanks

Professional, knowledgeable and friendly engineer. Highly recommend.

Thanks to Ross who serviced my old Dyson vacuum cleaner and replaced worn parts, ensuring I was kept informed throughout. Result is my old vacuum cleaner. now works like new.
Christine

Yearly service carried out on our Dyson vacuum cleaner. Engineer completed the service quickly, replaced the filter and replaced our broken extension wand. Back to working good as new. Well worth paying for the service plan to keep the appliance looked after.

A very nice man. Very confident and professional

John gave our Dyson the ysual thorough service. Very professional and nice. Punctual and efficient.

I was really concerned when my Dyson stopped working, because they're not to cheap to replace. Booking the appt was easy and the engineer gave my Dyson a thorough service/clean and solved the issue. Well worth the money (mine was a dead battery)

Mark was very friendly and carried out the maintenance to our Dyson cleaners expertly

Efficient, friendly and cheerful service

Excellent service and communication. Would definitely recommend! Jon was very professional and did an excellent job, my Dyson looks brand new. Very tidy and all cleared up as well.

Jack arrived promptly and was very polite. Did a thorough clean on my Dyson vac. However it needed a new part, but cost from PHC was around £50 more expensive than buying direct from Dyson (£210 rather than £160) which is rather an excessive markup IMO especially as it’s an easy part to fit myself. I’d have paid a little more for the convenience but not that much. I’ve opted to source direct from Dyson!

We were extremely satisfied with the service completed by Ross. Ross took the time to clearly explain what parts needed to be replaced and the reason why. What was also impressive is that Ross keeps a stock of all spares and therefore the repair was completed in the one visit made. Ross also introduced us to the annual service programme which is a great idea.

Before Ross arrived our Dyson Vacuum sounded terrible, more like an tractor and when he left it sounded brand new. We are fine for another year, actually if we have an issue it is covered under the annual service programme - win win!!