Packages came in 2-3 days and I had so…
Packages came in 2-3 days and I had so many questions and customer support answered all of em fast. Great communication.
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Packages came in 2-3 days and I had so many questions and customer support answered all of em fast. Great communication.
My experience so far with Philiam Bike is amazing. I can't believe the communication I have between us. It works like a charm my problem is fixed.thanks so much
Bought 2 different items which where completely unorganized. My charger was delivered to the wrong address (was delivered to the billing address, not my home one I used..). And the battery, which was 470$, is missing and never shipped. Shameful.
Never recived item, Poor communication, my item was never sent, very misleading information. They only print shipping label and never sent my item. Their website dont let you edit order at all or put in shipping adress. Beleave to be a fraud service. Beware.
Horrible company. $1600 wasted on damaged product with no customer service. Do not buy from here.
I got the Philiambike FX1 all good powerful ride very nice except the battery range very poor I email the support last week no answer yet if I use it on mode 5 dual motors without pedal assist, I get 5 - 7 miles range
single motor mode 3 with pedal 45 miles you state on your website 30-80 Miles range how, can someone answer this question
The help that they gave me was outstanding i gave a 5 star it should be 10 stars
I sent you guys an email about my bike. I got in about three or four days ago put it together wrote it it’s amazing but then it came up a code for something with the throttle. No it doesn’t work at all and you haven’t responded to me at all what’s going on?
The bikes are exceptionally well-built with top-notch quality materials, providing a smooth, sturdy, and comfortable riding experience. Every component feels thoughtfully designed and durable, making it clear that a lot of attention has gone into craftsmanship. Whether it's daily commuting or weekend adventures, the performance has exceeded my expectations.
What truly sets the experience apart is the outstanding customer support. The team is professional, friendly, and incredibly responsive. I had a minor issue, and they resolved it quickly and efficiently without any hassle. It’s rare to find such prompt and dedicated service these days.
From the initial purchase to after-sales support, everything has been seamless. I highly recommend these bikes to anyone looking for a reliable, high-quality ride backed by a company that genuinely cares about its customers.
Bought an FX1 a few weeks ago, had some issues with the shipping but after contacting PHILIAM support they were able to help me get everything right.
I have gotten to 37+mph, the bike really is fast and its great, the suspension, the handling its all you can ask for on a $1200 bike. I was hesitant at first but im glad I went thru, my favorite e bike yet.
Took a week an a half due to the shipper
After little more than a week I’ve put over 100 miles on it and it’s fantastic I love it
The ES8 electric scooter is very practical — it starts quickly, has a long battery life, and is a must-have for commuting!
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