Philip Bannister &Co Reviews 

185
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally professional, friendly, and helpful, often going above and beyond to support them through complex processes. Many people highlight the excellent service received, noting that communication was clear, regular, and informative, ensuring they were always kept updated. The overall process is frequently described as smooth and efficient, with customers appreciating how the team navigates complex situations and makes stressful experiences much easier. Reviewers often felt well-supported and guided, leading to successful outcomes and a highly recommended service.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience of selling and buying a property was turning into a nightmare for various reasons and the end seemed to get further and further away. Our saving grace was Bannisters estate agents Ello... See more

Company replied

Rated 5 out of 5 stars

We have just bought our very first home with the help of Philip Bannister & Co, and we honestly could not have asked for a better experience. From start to finish the process was smooth, and everyone... See more

Company replied

Rated 5 out of 5 stars

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect. This time like last I was assigned Jennie whom kept me updated... See more

Rated 5 out of 5 stars

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyo... See more


Company details

  1. Real Estate Agency
  2. Real Estate Rental Agency

Information provided by various external sources

Philip Bannister is an Estate Agency and are committed to dealing with vendors and landlords as 'people', not just by numbers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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No recent history of asking for reviews

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4.8

All reviews

(185)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service was always kept up to…

Great service was always kept up to date with progression, communication was excellent. Staff (Nicola and Leah) were very knowledgeable and provided the support and guidance in the whole process. Nice touch to get a welcome back when we picked up the keys. Thanks

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

The finest estate agent in East…

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyou so much
Alex also delivered the best service possible in marketing.
Thankyou so much
Simon and Jayne

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

We chose Philip Bannisters as we were…

We chose Philip Bannisters as we were impressed with the professionalism of their survey and explanation of their valuation of our property We were pleased with the photos and description of our property we were kept informed throughout the sale with lots of viewings and feedback
The girls in the office were very helpful with special mention to Jenni who answered any questions we had
All in all they made a stressful time as stress free as they could Thank you to all

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

After 3 phone calls on the day of my…

After 3 phone calls on the day of my viewing, one just an hour before, I was then called 30 minutes before my viewing and told it was cancelled. Disgusting, unprofessional and will never use them or any of my friends.
Terrible and despicable

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

We have just bought our very first home with the help of Philip Bannister & Co, and we honestly could not have asked for a better experience. From start to finish the process was smooth, and everyone we dealt with was friendly, professional, and so helpful. As first-time buyers, we had lots of questions, but they always took the time to explain things clearly and guide us through. We felt really supported the whole way and are so grateful for everything they did to make it such a positive experience.

August 15, 2025
Unprompted review
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Reply from Philip Bannister &Co

We hope you're happy in your first home Leila. :)

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Rated 5 out of 5 stars

Our experience of selling and buying a…

Our experience of selling and buying a property was turning into a nightmare for various reasons and the end seemed to get further and further away.
Our saving grace was Bannisters estate agents Elloughton and the most amazing person, Ian Winkle, who fought our corner many many times and finally turned out nightmare into a positive ending. We are forever in your debt Ian. This man is exceptional and deserves the biggest thankyou ever and a massive rise in salary for going above and beyond to help the clients in his care. Thankyou once again.

August 7, 2025
Unprompted review
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Reply from Philip Bannister &Co

Lovely words, thank you Jean,

Rated 5 out of 5 stars

successful end

excellent company got plenty of viewings and handled from start to finish keeping us informed it was a delight to work with them.

June 17, 2025
Unprompted review
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Reply from Philip Bannister &Co

Thanks David, hope you're happy in your new home.

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Thank you so much Sue. Excellent service and support throughout the whole process.
Would highly recommend Philip Bannister and co.
Thanks again

June 2, 2025
Unprompted review
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Reply from Philip Bannister &Co

Thanks for the kind words, Gillian.

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Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Everything from valuation to completion was done with ease and with great communication. Nicola C was very helpful with all queries and I would certainly recommend Philip Bannister & Co to anyone. Thank you all!

May 29, 2025
Unprompted review
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Reply from Philip Bannister &Co

Thank you Jon, hope you're well.

Rated 5 out of 5 stars

I'd like to take this opportunity to…

I'd like to take this opportunity to thank Nicola at Philip bannister with regards to my property.
From the onset I have received upto date communication as to regards the property, viewings, offers etc.
Nicola and her colleagues are nothing short of fabulous and I wouldn't hesitate to instruct them again in the future.
It's very rare these days that I'm able to praise customer service and professionalism so it's a pleasure to give it where it's due.

Thanks to all the team 10/10

April 29, 2025
Unprompted review
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Reply from Philip Bannister &Co

Thank you Ashley, pleasure to deal with you :)

Rated 5 out of 5 stars

I only have great things to says

I only have great things to say about buying/selling with bannister. On this occasion Nicola C was super helpful, calm, down to earth and straight to the point. Always keeping me informed of the process and next steps. It is such a stressful situation and Nicola was nothing but efficient, and nice.
Thank you

April 9, 2025
Unprompted review
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Reply from Philip Bannister &Co

Thank you so much for the kind words, we agree Nicola is fantastic at what she does! All the best :)

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Rated 5 out of 5 stars

January sale

In January we completed the sale of our house and Bannisters’s could not have made this any smoother. During the stressful days (no fault of estate agents) I was reassured and kept up to date throughout. Nothing was too much for Nicola who dealt with our property from the beginning. Alex was amazing at photographing our property in a hurry due to us seeing our dream home and every staff member who answered the phone was helpful and assertive. We are really grateful to have had such a positive experience throughout a really chaotic time of our lives.
Thank you so much to the whole team, you are a credit to Bannisters.

Megan & Nathan

January 21, 2025
Unprompted review
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Reply from Philip Bannister &Co

Hi Megan & Nathan, it was a pleasure to deal with you and your lovely family. We wish you all the best in your lovely new home!

Rated 5 out of 5 stars

Excellent experience

I have dealt twice with Bannisters and I have only positive experiences with them. Sue and the team are fantastic and really go that extra mile to sell your property. Thanks Sue, team and Bannisters

January 31, 2025
Unprompted review
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Reply from Philip Bannister &Co

Appreciate the kind words, Mark. Take care.

Rated 5 out of 5 stars

What would we have done without the amazing Sue!!!!

With a not so great experience with another estate agents, we decided to put our house on the market with Phillip bannister’s. From the first phone call to having our house valued and photos taken by sue we knew we had made the right decision. Sue could not have made our house selling and buying experience any better. She was extremely knowledgeable and helpful throughout the whole process. We were kept updated regularly and made sure we felt we could always call with any queries we had. We felt listened to and never felt like “just another client” Sue even called the day before our wedding to congratulate us and wish us the best. Our house buying was on a bit of a time scale and sue did absolutely everything she was able to which ensured we stuck to this, even when it all seemed impossible, sue made it possible. It truly was an amazing experience and we can honestly say this was all down to Sue. 100% would recommend Phillip bannister to everyone, you really can tell a difference between an estate agents that are in it for more money/ business and a estate agents that truly are in it for the right reasons and that is definitely phillip bannister.

January 6, 2025
Unprompted review
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Reply from Philip Bannister &Co

Sue is certainly one of the best and most experienced estate agents in the area! Thank you for the kind words, Steve.

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Rated 5 out of 5 stars

Excellent Service

An efficient service from start to finish when we sold our property. Regularly communicating with us throughout the process. I felt that they actively marketed the property to buyers rather than just listing it on the internet. Would use them again and recommend them to anyone.

December 13, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you, Diane. All the best.

Rated 5 out of 5 stars

Effortless property purchase

We recently purchased a property listed by Philip Bannister & co.
Nicola and the team at Philip Bannisters were exceptional from the start to finish.
From our first phone call to book a viewing we were greeted with friendliness and full transparency.
Nicola was always on hand to answer any questions and ensured the full process went as smooth as possible for all parties.
Would highly recommend Bannister's if you are wanting an effortless and friendly property sale.

December 11, 2024
Unprompted review
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Reply from Philip Bannister &Co

We really appreciate the positive feedback. Thanks, Berin.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, can highly recommend Philip Bannister estate agents.

November 7, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Hanna :)

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