Philip Harris Reviews 

167
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wonderful quality of the educational and scientific products received. Additionally, people truly appreciate the helpful customer support team, noting that staff members resolve inquiries and questions promptly and efficiently. However, some customers also noted occasional problems with courier deliveries, such as packages arriving late, external boxes being damaged, or parcels being misdelivered to wrong addresses. Despite these carrier issues, shoppers generally found the support team very reliable and helpful in quickly issuing prompt replacements to fix the situation.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast shipping times and... See more

Product

Reviewers highlight positive aspects of product quality and value, expressing satisfaction with items such as... See more

Service

Customers had positive experiences with service, frequently praising quick updates, helpful sales... See more

Order

Reviewers mention positive feedback about order processes, highlighting simple online ordering, friendly... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and prompt support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... See more

Company replied

Rated 5 out of 5 stars

We recently had an issue with a missing parcel. To cut a long story short, the item had been misplaced on our site. Kelly Duffy, from Customer Support at Philip Harris, was exemplary whilst we were... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this supplier, and the first thing which attracted me was the price for the weight of paper. Not only extremely good value, the paper works well with all media, and the processing and... See more

Company replied



Company details

  1. Educational Supply Store
  2. also in
  3. Scientific Equipment Supplier

Written by the company

For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.


Contact info

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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4.8

All reviews

(167)

116 reviews in the last 12 months

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