Phi Phi Tours Reviews 136

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My husband and I came to Phuket for our honeymoon and we booked a private long tail boat to explore Phi Phi Island! The process from beginning to end was smooth and we did not run into any issues. Foo... See more

Rated 5 out of 5 stars

We had relaxing day on private speed boat to PhiPhi Islands as everything was well taken care of from hotel pick-up until drop-off in the afternoon. Crew was very kind and attentative and we were able... See more

Rated 5 out of 5 stars

Company was absolutely professional.. they day, the arrangements and the catamaran was perfect! The crew was so accommodating and friendly. Will definitely be using phi phi tours again when in Phuket.... See more

Rated 4 out of 5 stars

We participated in two private excursions to Phi Phi and James Bond Island. We appreciated the punctuality and the staff's willingness to accommodate our needs. The crew was highly professional. O... See more

Company details

  1. Boat Tour Agency

Written by the company

Private Boat Tours around Phi Phi Island


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly Recommend

We had a great time! We booked a private speed boat and they were willing to work with our timing. Our captain and his crew were also amazing and made the experience even better.

Would highly recommend booking a tour with them for an amazing experience!

February 22, 2023
Unprompted review
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Rated 5 out of 5 stars

We had a memorable time

We had a memorable time on the boat, the crew was very helpful, the food was excellent, the boat was clean and functional.
We left with a lot of nice memories !!!

February 23, 2023
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Rated 5 out of 5 stars

It’s better company in Phuket

It’s better company in Phuket. If you want make your holidays with this company you make right choice 👍🏻👍🏻👍🏻 I like this so much ❤️ We come back 👌🏼

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service with a smile

Very good service especially private longboat skipper Jai. He made it an unforgettable expeerience, avoiding the crowds with time for snorkelling (even baby sharks) and plenty of photo opportunities.

February 5, 2023
Unprompted review
Rated 5 out of 5 stars

Last minute booking.

It was very last min that we got in touch with Phi Phi tour for a private long tail boat to Phi Phi from Phuket thinking it will not happened. However it was all arranged and the experience was perfectly seamless easy to get in touched with on what’s app. Will definitely recommend yours with them.

January 18, 2023
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Rated 5 out of 5 stars

Did a private speedboat tour to both…

Did a private speedboat tour to both phi phi and james bond island and it was simply amazing from start to finish. The captain was excellent and was so accomadating, kind and helpful. It was perfect.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Trip was organized really well

Trip was organized really well. Car picked us up from the hotel on time, boat to the island was smooth and the private longtail boat ride was great. The entire experience was organized really well and is definitely worth it!

January 5, 2023
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Rated 5 out of 5 stars

An excellent service!

We booked a fully private speedboat day tour and could not recommend it highly enough. The whole trip was extremely well organised and professionally run. Great service, great communication, great trip!

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

We had a great experience today

We had a great experience today on the private speedboat tour. Everything ran smoothly, on time and the communication with Phi Phi tours was great.
We were fortunate as we booked last minute.
The trip is expensive but in my opinion - worth it. You get a private car transfer, the speedboat for the whole day and a crew on hand to help in any way.
It would have been nice to have a few beers on the boat and a wider range of soft drinks but I am sure we could have brought our own.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

All-inclusive Private Longtailboat Tour

We booked a private longtailboat tour to Phi Phi Islands. The team was professional and efficient in responding to our requests despite the short notice. The captain was super friendly and accommodating as well. Highly recommended!

January 2, 2023
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Rated 5 out of 5 stars

A family tour

We booked a family tour on the 3rd of januari 2023. Including speedboat trip to Ko Phi Phi, long tail trip arround the isle and snorkling. It was a perfect day and wel organized.
A well deserved recommandation!

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

super trusted speedboat 👋

Hello 👋
I was in phiphi island and booked private speed boat and we cancel it last minute. And I found this private speed boat for 7 hours . It was punctual friendly and super clean. I would 100% book them for next year again and do more with them. They picked up on time and drop us on time. Perfect all what I can say

January 2, 2023
Unprompted review
Rated 2 out of 5 stars

Over Priced - Great location but a terrible ‘private’…

Great location but a terrible ‘private’ experience!

The locations are beautiful but our overall experience of the private tour has not been very nice. And it definitely feels over priced.

We paid 11,900 Thai Baht for a private long tail boat tour to Phi Phi islands which included visit to Maya Bay, Pi-Leh Bay, Viking Cave and Monkey Island, water, some fruits, vegetarian lunch, pick up and drop off from Hotel to Marina and back to Hotel and shared transfer from Marina to Phi Phi Dom Pier. It didn’t cover entrance fees to the Maya Bay and other locations, any soda/juices and munchies and phi phi island cleaning fees (20 Thai Baht pp)

1. The speed boat transfer in the morning was fine; around 15-20 of us got into the shared speed boat, were given life jackets and bottle of cold water. On our way back in the afternoon, we were asked to hop on an already full / completely occupied shared speed boat. We sat in the sun surrounded by luggage and folks coz there was no space in the inner compartment. There were no safety gear and bottle of cold water given either. The tour company y’all recommendation in the original tour email was to avoid sun as much as possible to avoid sun burns and dehydration but this was a total opposite to that recommendation. We took pictures of how we sat and how luggage was lurking around us.

2. We found the captain immediately holding our name tag, so that’s good.

3. No ice on board the long tail boat so water wasn’t cold.

4. Fruits - only raw pineapple and stale bananas; no munchies or snacks. Or soft drinks or cold water

5. For lunch, our captain didn’t communicate that he was carrying it on the tour all along. When we got back out at the pier to end the boat tour, we asked him if he is going to take us for lunch and then he says ooh you want lunch? Here it is. He handed us fried rice that was dry. We were extremely disappointed that for the amount we paid, the tour folks couldn’t spare few 100s THB for a hot meal at one of the pier restaurants. We being vegetarians that don’t consume eggs, meat and seafood, eating vegetable fried can’t be the only option, and that too dry and cold.

6. The captain, didn’t introduce with his name, didn’t provide us any safety instructions or safety gear and finally didn’t tell us to take the picture of the name of the boat so we can call for him via the rangers when we visit sites like Maya Bay. He handled the boat well but that’s about it. He wouldn’t notify us of each location upon arrival, either we guess or have to explicitly ask him.

7. Further, he didn’t offer us snorkel, swim time and didn’t tell us where we can snorkel/swim. We had even asked him where we can swim/snorkel in Maya Bay and he said he will tell us but he never took us. He dropped us off back at port at 140pm. He told us to make sure we get back to the pier by 2:45 to board our 3 pm speed boat transfer.

Let’s break down the true costs for the the so called ‘Private’ transfer experience:

Cost of transfer from hotel in Tubatak to Krabi Marina and back to Hotel - 2000 Thai Baht
Cost of speed boat transfer from Marina to Phi Phi Pier and back to Krabi Marina for 2 ppl - 400 Thai Baht
Cost of Lunch, fruits and water - 250 Thai Baht
Cost of private Long Tail boat tour for 4 hours - 2300 Thai Baht

Total 4950 Thai Baht

We paid 11,900 Thai Baht for this so called ‘private’ experience; ridiculous! Nothing special, nothing distinct and nothing truly private.

Save your money ‍️
Date of experience: January 2023

January 1, 2023
Unprompted review
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Reply from Phi Phi Tours

We are sorry to hear that you didn’t have a good experience on our tour 😕 Christmas/ New Year Holiday is the busiest week of the year with tourism hitting its peak here in Thailand. So it can get a little messy sometimes in this week, especially after covid. Your price calculation is wrong though and the Longtailboat IS fully private, but it includes a PUBLIC Speedboat transfer to Phi Phi, which we make clear on our website. If you are looking for somewhat more class and more private, you should have gone with our fully private Speedboat/ Catamaran or Yacht Tour. We offer different packages for different budgets. But no need to talk down on our tours like that 🙁 That’s not fair, given that we always try our best to help everyone get the most for their budget + our captains are working very hard - especially in Christmas peak season - to make your trip unforgettable and fun. ✌️

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