Phlanx Global Reviews 41

I too forgot to cancel my membership before the month was up and Kate was super awesome in helping me get a full refund. It was a stressful time for me as I have a child on the way and am a bit behind on bills because of the pandemic. When I am ready to get my business up and running again I will definitely go with this SaaS online.

I forgot to cancel after my free trail after deciding not to create a business. I emailed straight away when I saw $300 Was taken out my account. Katie replied to me and I couldn’t of asked for someone better to respond. She was so honest and helped me get a refund. She was very understanding and supportive of the problem. If I do decide to create a business and use this site I will definitely be giving her an email.

For the platform itself it’s second to none it’s excellent. I just thought there’s no point me having it if I’m not using it.

Katie is awesome ! I’m grateful for her service :)

I've been using the free tools for quite some time now and it has been really helpful. I also tried the 30-day trial and I'm satisfied with it. I might buy a subscription soon. Just waiting for the pandemic to die down a bit.

Excellent tool for managing and messaging influencers in bulk. I work in ecommerce and recommend it to everyone. I sold my business and ended the service but accidentally was billed for a year. They quickly refunded me - 10/10 service.

I’ve the free version and it's already very helpful. Looking to try out the full package very soon.

I love the platform! The support team is very responsive and super helpful!

So friendly, easy to deal with and lightning fast communication. Thanks again!

The customer support of Phlanx is one of the best I've ever engaged with. They are quick, friendly and very helping. I would highly recommend using Phlanx.

I had an issue cancelling my account before my trial period was over and was therefore charged for the full year. Sent an email over to the Phlanx team and Katie dealt with my problem quickly and effectively! Thank you!

I had used Phlanx for a while but forgot to cancel my account by literally one day before the next billing cycle. I requested a refund because I didn’t need their services anymore at that time and their response was SO quick and they issued a full refund. They’re really amazing and I will be reactivating when I need the services again!

I have to say that the customer service exceeded expectations with quick response times and they were only too happy to help.

Great tool, good customer support! I totally recommend their service 👌👌

Phlanx is a useful tool for influencer marketing campaigns. I use their Instagram and Twitter engagement calculator all the time.

They also have a good customer service support team. They took a few days to respond to my concern, but when they did they were courteous and eager to help solve my problem.

This is the only functionality that I need in terms of my gathering data of Influencers. A big plus also on One stop feature when I wanted to take a quick look on engagement rates on influencers that I want.

Update: thank you for the refund. All sorted out now.

Be careful with trying the free plan as you will be charged for the whole year even if you created the account just to check the services and used it once. No replies from customer services to several emails I have sent and no reply from tech support either. There are no transaction emails confirming the charges or billing history to claim the bill. Would not recommend the services after this terrible experience.

Love the overall experience on using this website. Easy to find Influencers and working with them through the Collab portal

Very helpful site. Support is nice and fast.

I honestly love their free tools!!! I am using their engagement calculator all the time. Thumbs up guys

I think what makes them stand out the most is because they have have a lot of free marketing tools to offer. All in all, it's a good platform for collaborations and influencer marketing.