Bought an elliptical fitness machine via Amazon in January to aid with muscular strength prior to and after a hip replacement. Worked wonderfully until a pedal became detached on the evening of 7th Ju... See more
Company replied
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I placed an order to Ireland. The dumbbells are of great quality and arrived faster than expected. However, I was charged an extra €17 for customs clearance. This wasn't mentioned during the checkout... See more
Company replied
Great service, quick delivery and a really well wrapped package! Our hoop arrived within a few days of ordering. It was easy to slot together but I had to check online to make sure I had the right num... See more
I contacted phoenix fitness prior to ordering to seek their advice on which push up bars to purchase. They responded very quickly and with a helpful response. This encouraged me to buy a set. Delivere... See more
Company replied
Company details
Information provided by various external sources
Phoenix-Fitness is the premier fitness equipment products and fitness accessories store in the UK. Great deals on boxing, fitness accessories, free weights, hydration, performance dumbbells and kettlebells. Shop online today.
Contact info
Mantle Lane, LE67 3DW, Coalville, United Kingdom
- phoenix-fitness.com
4.1
Great
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Phoenix Fitness
Thank you for your lovely feedback!
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2 weeks after still havent received my…
2 weeks after still havent received my order
November 17, 2022
Reply from Phoenix Fitness
Hello there,
We are very sorry that your order took longer than usual.
I have looked into this for you and can see DPD delivered your parcel on November 22nd.
We hope your item is to your satisfaction and we really hope you will accept our apology for the delay in shipping to you on this occasion.
Kindest regards,
Phoenix Fitness
Reply from Phoenix Fitness
Thank you for your lovely feedback!
Reply from Phoenix Fitness
Thank you for the lovely feedback!
Fast delivery and good prices.
October 9, 2022
Reply from Phoenix Fitness
Thank you for your great feedback!
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Reply from Phoenix Fitness
Thank you for your lovely feedback!
Unbelievably swift delivery of high…
Unbelievably swift delivery of high quality products!
October 7, 2022
Reply from Phoenix Fitness
Thank you for the great feedback!
Reply from Phoenix Fitness
Thank you for the brilliant feedback!
Brilliant
I love Phoenix fitness as it is easy and affordable to shop and excellent quality. Extra fast dispatch and delivery.
October 6, 2022
Reply from Phoenix Fitness
Thank you for the lovely feedback!
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Fantastic customer service
I had a couple issues with my bottles and had to email customer service to get some help. Parampreet was absolutely amazing at helping me, extremely polite and lovely. Really pleased.
September 23, 2022
Unprompted review
Reply from Phoenix Fitness
Thank you so much for your lovely feedback, it was a pleasure helping you! :)
Good service and prompt delivery
August 17, 2022
Reply from Phoenix Fitness
Thank you very much for your great feedback :)
Reply from Phoenix Fitness
Thank you so much for your lovely feedback! :)
I still haven’t received my parcel and…
I still haven’t received my parcel and this is very vexing
July 22, 2022
Reply from Phoenix Fitness
Hello,
Please accept our sincerest apologies.
Upon checking the tracking information, it appears that the delivery attempts were unsuccessful.
I have contacted you on the email address you have provided with your order, and we will do our upmost best to resolve the matter.
Kind regards,
Phoenix Fitness Team
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Legends of fitness.
July 13, 2022
Reply from Phoenix Fitness
Thank you very much for your great feedback! :)
Reply from Phoenix Fitness
Thanks very much for your great feedback :)
Reply from Phoenix Fitness
Thanks very much for your great feedback :)
Cast Iron Skull Kettle Bells
This is the second time I have ordered from Phoenix and I have just taken delivery of a set of cast iron Kettle Bells. I cant wait to start using these tonight. They are finished really nice and they feel nicely balanced they also look the part too. Absolutely perfect for what I need.
June 21, 2022
Unprompted review
Reply from Phoenix Fitness
Thanks very much for your great feedback :)
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Quick service and the water bottle is a…
Quick service and the water bottle is a quality item.
June 21, 2022
Reply from Phoenix Fitness
Thanks very much for your great feedback :)
Reply from Phoenix Fitness
Thanks very much for your great feedback :)
Reply from Phoenix Fitness
Thanks very much for your great feedback :)
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