Very quick turnaround from initial phone call to an ultrasound in Banstead and then an email with all photos and full details of all issues. Very professional and parking was easy. Will certainly s... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I attended ultrasound scanning in C. London clinic. Gwen is absolutely professional. She explained every observation during scanning and is very patient in answering my questions. She gave advices to... See more
Relaxed experience, very well taken care of. Sonographer Elham was fantastic. Explained next steps for me and took the time to answer my husband's questions on the phone. Report received quickly with... See more
Company replied
I visited the clinic again as I just love the service they provide. This time I had the most wonderful gentleman do my scan - so thorough and wonderfully caring. He suggested a second scan and I’m gla... See more
Company replied
Company details
Written by the company
Phoenix Ultrasound Clinic is a trusted private ultrasound clinic in the UK, offering a full range of high-quality diagnostic ultrasound scans in a comfortable, patient-focused environment. We specialise in: - Pregnancy Scans (including early pregnancy, gender, growth, and wellbeing scans) - Women’s Health Scans (pelvic, abdominal, breast, and fertility assessments) - Men’s Health Scans (abdominal, prostate, testicular, and urinary system evaluations) - Vascular Doppler Scans (including DVT, carotid artery, and peripheral vascular assessments) - MSK (Musculoskeletal) Scans for joint, tendon, and soft tissue issues - Shear Wave Elastography for advanced liver and tissue stiffness evaluation Our team of highly experienced sonographers and clinicians use the latest ultrasound technology to deliver fast, accurate, and reliable results — often with same-day appointments and reports. At Phoenix Ultrasound, we are committed to providing clear answers and peace of mind with every scan, ensuring all patients are treated with care, respect, and professionalism.
Contact info
1 Portpool Lane, London, EC1N 7UU, EC1N 7UU, London, United Kingdom
- 020 3318 1373
- Contact@phoenix-ultrasound.co.uk
- phoenix-ultrasound.co.uk
4.9
Excellent
384 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Would have given 5*
Would have given 5*, however, the clinic cancelled my original scheduled appointment last minute.
The clinician was very professional and images/report was emailed to me within the hour after procedure.
Would definitely use again.
August 29, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your honest review.
We’re sorry again that your original appointment had to be cancelled at short notice. Unfortunately, the sonographer scheduled for your appointment became unwell unexpectedly, and despite our efforts, we were unable to arrange a suitable replacement in time.
We really appreciate your understanding and are pleased to hear you were happy with the clinician, your scan and the quick turnaround of your report and images.
We look forward to welcoming you back to Phoenix Ultrasound in the future.
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re delighted to hear you had a positive experience and found the scan thorough and informative.
Your kind words are greatly appreciated by the team at Phoenix Ultrasound.
Pelvic USS report
The scan information on what is included was very clear online. Appointment was available immediately & easy to book!
Sonographer was professional, courteous & explained all her findings verbally throughout & detailed report was received within the day!
Efficient service from start to finish!
August 28, 2026
Reply from Phoenix Ultrasound
Thank you for your wonderful review.
We’re delighted to hear that you found the booking process clear and straightforward, and that our sonographer made you feel informed and comfortable throughout your appointment.
It’s also great to know you were pleased with the detailed report and our efficient service.
Thank you for choosing Phoenix Ultrasound!
Gwen was amazing
It was very easy to schedule the ultrasound. Gwen W. who performed the ultrasound was wonderful, very kind person. The reception staff was also great.
August 29, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re so pleased to hear that you found the booking process easy and that Gwen and our reception team made you feel so welcome.
We’ll be sure to share your kind words with them.
Thank you for choosing Phoenix Ultrasound!
Reassuring
Reassuring, professional and helpful. So pleased I booked this as I didn’t want to wait 6 weeks for NHS. The sonographer talked me through all the findings and I came away with the knowledge and information needed to give my GPs for next steps to resolve the issues. Thoroughly recommend. Tje report and images are thorough and I can share these with my GP.
August 30, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for such a thoughtful review.
We’re delighted to hear that you found our service reassuring, professional and helpful, and that the sonographer took the time to explain the findings clearly.
We’re also pleased that your report and images have provided useful information to share with your GP.
Thank you for recommending Phoenix Ultrasound — we really appreciate it.
Carotid Artery Ultrasound Scant +CIMT
I was seen on time staff were very helpful and explained the procedure. I was able to see the images on the screen during the scan and the results were explained and discussed with me. The images and measurements were emailed to me for my records so that I could share them with my GP. A very quick efficient service.
August 29, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re pleased everything ran smoothly and that you found the team helpful and informative throughout your visit.
We’re delighted you were able to leave with everything you needed for your records and GP.
Thank you for choosing Phoenix Ultrasound!
Very professional
Very professional. Got an appointment within days and the results the same day. Can highly recommend
August 29, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re delighted to hear you were able to get an appointment quickly and received your results on the same day.
Thank you for recommending Phoenix Ultrasound , we really appreciate it!
I had a really lovely experience with…
I had a really lovely experience with phoenix ultrasound. My practitioner was extremely professional and so kind. he explained everything to me and any questions I had he answered thoroughly. I had the results almost immediately. I can recommend phoenix to all with confidence.
August 28, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for your kind review.
We are thrilled to hear you had such a lovely experience with us.
Our practitioner will be delighted to know that his professional and caring approach put you at ease.
Providing thorough answers and fast results is always our priority at Phoenix Ultrasound.
We truly appreciate your recommendation and look forward to welcoming you back whenever you need us.
I had a pregnancy scan
I had a pregnancy scan. Fantastic experience from start to finish, booking was super easy, no waiting, lovely staff and results / time spent was over and above what I was expecting. Thank you
August 25, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for taking the time to share your review.
We are so happy to hear that your pregnancy scan was such a positive experience from start to finish.
Our team works hard to make booking seamless and ensure every client gets the time and care they deserve.
Your kind words mean the world to all of us at Phoenix Ultrasound.
We wish you all the very best with the rest of your pregnancy.
Excellent in all respects.
August 25, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for leaving us such a fantastic review.
We are delighted to know your experience was excellent in every way.
We strive to provide high-quality care and service at Phoenix Ultrasound.
We truly appreciate your support and look forward to seeing you again in the future.
Great staff
April 2, 2026
Reply from Phoenix Ultrasound
Thank you so much for your great review.
Friendly, supportive care is at the heart of everything we do at Phoenix Ultrasound.
Reply from Phoenix Ultrasound
Thank you so much for your kind review.
Creating a comfortable and supportive environment is our top priority at Phoenix Ultrasound.
We truly appreciate you taking the time to share your feedback.
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re delighted to hear you had an excellent experience with us.
Thank you for choosing Phoenix Ultrasound!
I had a wonderful experience at Phoenix…
I had a wonderful experience at Phoenix Ultrasound. The sonographer, Gwen, was amazing — warm, with a lovely bedside manner that put me completely at ease throughout the appointment.
She was thorough during the scan, and I received my report promptly within just a few hours. The report itself was excellent — very detailed, with photographs of the findings included.
I will definitely be back in the future. Highly recommend!
August 22, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for your wonderful review.
We are thrilled to hear that Gwen made you feel so comfortable and at ease during your visit.
Providing thorough scans alongside detailed, prompt reports is what we strive for at Phoenix Ultrasound.
We’ll be sure to pass your kind words on to Gwen.
We look forward to welcoming you back to Phoenix Ultrasound in the future, and thank you for your recommendation!
Quick booking and friendly, professional staff
I've used this service a few times now. It's super easy to book - they offer same day appointments.
The staff are professional, friendly and helpful and explaining the process and next steps. I would definitely recommend this service.
August 22, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for coming back to Phoenix Ultrasound and for your continued trust in us.
It’s always lovely to hear that our team has made each visit a positive experience.
We really appreciate your recommendation!
Very helpful and cooperative team gave…
Very helpful and cooperative team gave me appointment within 24hrs
August 17, 2026
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re pleased we could arrange your appointment quickly and that our team looked after you so well.
Thank you for choosing Phoenix Ultrasound!
Reply from Phoenix Ultrasound
Thank you for your kind review.
We really appreciate you taking the time to share your feedback and are delighted you chose Phoenix Ultrasound.
Staff were professional and polite.Very…
Staff were professional and polite.Very reassuring.Easy to book and easy to find.
August 17, 2026
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re really pleased you had such a positive experience with us.
Your feedback means a lot to the team at Phoenix Ultrasound.
What a fantastic experience
What a fantastic experience. Everyone was so supportive and friendly and professional. Would definitely recommend and come again.
August 17, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We’re delighted to hear that you had such a positive experience with our team.
Your recommendation is greatly appreciated, and we look forward to welcoming you back to Phoenix Ultrasound in the future.
Reply from Phoenix Ultrasound
Thank you for leaving us a review.
We are glad we could accommodate you on short notice and get your scan results over without delay.
Making the process fast and stress-free for our patients is always top priority for us at Phoenix Ultrasound.
We really appreciate your feedback.
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