Very quick turnaround from initial phone call to an ultrasound in Banstead and then an email with all photos and full details of all issues. Very professional and parking was easy. Will certainly s... See more
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Review summary
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Reviews shaping this summary
I attended ultrasound scanning in C. London clinic. Gwen is absolutely professional. She explained every observation during scanning and is very patient in answering my questions. She gave advices to... See more
Relaxed experience, very well taken care of. Sonographer Elham was fantastic. Explained next steps for me and took the time to answer my husband's questions on the phone. Report received quickly with... See more
Company replied
I visited the clinic again as I just love the service they provide. This time I had the most wonderful gentleman do my scan - so thorough and wonderfully caring. He suggested a second scan and I’m gla... See more
Company replied
Company details
Written by the company
Phoenix Ultrasound Clinic is a trusted private ultrasound clinic in the UK, offering a full range of high-quality diagnostic ultrasound scans in a comfortable, patient-focused environment. We specialise in: - Pregnancy Scans (including early pregnancy, gender, growth, and wellbeing scans) - Women’s Health Scans (pelvic, abdominal, breast, and fertility assessments) - Men’s Health Scans (abdominal, prostate, testicular, and urinary system evaluations) - Vascular Doppler Scans (including DVT, carotid artery, and peripheral vascular assessments) - MSK (Musculoskeletal) Scans for joint, tendon, and soft tissue issues - Shear Wave Elastography for advanced liver and tissue stiffness evaluation Our team of highly experienced sonographers and clinicians use the latest ultrasound technology to deliver fast, accurate, and reliable results — often with same-day appointments and reports. At Phoenix Ultrasound, we are committed to providing clear answers and peace of mind with every scan, ensuring all patients are treated with care, respect, and professionalism.
Contact info
1 Portpool Lane, London, EC1N 7UU, EC1N 7UU, London, United Kingdom
- 020 3318 1373
- Contact@phoenix-ultrasound.co.uk
- phoenix-ultrasound.co.uk
4.9
Excellent
384 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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The professionalism of staff and…
The professionalism of staff and kindness they have towards other people in premises is good
August 4, 2026
Reply from Phoenix Ultrasound
Thank you for your kind words.
We’re very pleased that our team made a positive impression.
It means a lot to everyone at Phoenix Ultrasound.
The experience was very good they were…
The experience was very good they were very professional and good at there jobs
August 6, 2026
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re delighted you had such a positive experience with our team.
Your feedback is greatly appreciated by everyone at Phoenix Ultrasound.
I had a very positive experience
I had a very positive experience, I was able to get a same day appointment which was easily booked online. They adjusted my appointment very kindly as I was running late. The radiologist was extremely knowledgeable and very thorough and was able to explain my results with high level of detail and was extremely patient to answer all my questions. The receptionist was lovely. I would highly recommend booking this clinic
August 6, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for such a lovely review.
We’re really pleased our team could accommodate you and that you felt so well looked after throughout your visit.
We’ll be sure to share your kind words with the team, especially our receptionist and radiologist.
Thank you for recommending Phoenix Ultrasound — it means a lot to us.
Really good
Really good. Appreciated that they did clinics on Sunday and very last minute. Staff was friendly and seemed experienced. Would recommend
August 3, 2026
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re pleased we could accommodate you at short notice, even on a Sunday.
It’s lovely to know our team made a good impression.
Thank you for recommending Phoenix Ultrasound!
I had a great experience here when I…
I had a great experience here when I went for some recent fertility scans. They were very quick and painless and I was put at ease straight away. I would highly recommend this clinic especially if you are feeling nervous about any of the scans.
July 29, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re especially pleased to hear that you felt at ease during your fertility scans, as we understand these appointments can sometimes feel daunting.
Thank you for recommending Phoenix Ultrasound — we really appreciate your trust in us.
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re delighted you had such a positive experience with us.
Your recommendation means a great deal to everyone at Phoenix Ultrasound.
Reply from Phoenix Ultrasound
Thank you for your review.
We’re delighted we could make your experience quick and straightforward.
Thank you for choosing Phoenix Ultrasound!
Quick appointment visit to Pheonix ultrasound
Quick appointment. No long wait when arrive for appointment. Very good information and professional approach from sonographer. Quick follow up on report.
Only 4 stars as rather difficult to get exact answers to initials question on the test.
July 31, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your honest review.
We’re pleased you found the service efficient and professional, and that your report was provided promptly.
We’re sorry that some of your initial questions were not answered as clearly as you had hoped, and we appreciate you bringing this to our attention.
We’ll take your feedback on board as we continue to improve the service at Phoenix Ultrasound.
Great service
On time, very friendly and efficient service, and rapid report. Really brilliant.
August 5, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re delighted everything went smoothly and that you were so pleased with the service.
It’s great to know you received your report promptly.
Thank you for choosing Phoenix Ultrasound!
Clean, professional and friendly service
Clean. Professional. Doctor Ali was very good and put my mind at rest with a fabulous and in depth analysis. Would definitely recommend.
August 4, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re delighted we were able to put your mind at ease and provide the reassurance you needed.
We’ll be sure to pass on your kind words to your sonographer.
Thank you for recommending Phoenix Ultrasound!
Good experience
Good experience. Easy to book. The sonographer was very informative. A bit of a wait time before being seen.
July 31, 2026
Reply from Phoenix Ultrasound
Thank you for your honest review.
We’re pleased you had a good experience and found the booking process easy.
We’re sorry you had to wait before being seen, and we appreciate your patience.
We’ll take your feedback on board.
Lots of quick appointments available…
Lots of quick appointments available and the radiographers/sonographers are very professional and informative about the scans.
Great service
August 1, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re delighted you found it easy to get an appointment and were happy with the care you received.
It’s always great to hear that our team made your visit a positive one.
Thank you for choosing Phoenix Ultrasound!
Very nice staff and excellent service
Very nice staff and excellent service
My appointment was on time.
Thank you
August 1, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re delighted you were happy with the service and that everything ran smoothly for your appointment.
It was a pleasure to have you with us at Phoenix Ultrasound.
Service was ok.And no waiting…
Service was ok.And no waiting time.Staff friendly as well
August 2, 2026
Reply from Phoenix Ultrasound
Thank you for your review.
We’re pleased you had a smooth visit and found our team friendly and welcoming.
Thank you for choosing Phoenix Ultrasound.
Very professional staff
Very professional staff, they checked all the details and even went the extra mile of examining my healthy foot for comparison.
July 30, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We’re delighted that you appreciated the thorough and professional approach of our team.
Full Vascular and Heart UT scan
The procedure of a Full Vascular and Heart Ultrasound went very well, the consultants were very helpful in explaining the findings. Reports and images were provided with a summary. I think this type of examination is very useful to understand what is actually going on in your body now rather than waiting until something happens, puts you ahead of the curve. If you can afford it, I would recommend investing in this procedure; money well spent.
August 1, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your thoughtful review.
We’re delighted to hear that you found the examination thorough and the explanations from our consultants helpful and reassuring.
We really appreciate your recommendation and are pleased you found the experience so worthwhile.
Reply from Phoenix Ultrasound
Thank you so much for your lovely review.
It’s always great to hear that you felt well looked after and that everything was running on time.
We really appreciate you taking the time to share your experience.
Very organised & thorough
Very organised & thorough. Booked up quite close to the date of the actual scan so the flexibility available really helped. I would definitely recommend 😀
July 26, 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We’re really pleased that we could accommodate your appointment at short notice and make the process easy for you.
Thank you for recommending us, and for the lovely smiley!
Friendly
Friendly, efficient service. Received my results within hours. I would recommend their service.
July 26, 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We’re delighted you found the service friendly and efficient.
We really appreciate your recommendation.
Efficient and Caring Service
I was seen on time and Simran Kaur who took my ultra sound scan was very reassuring.
The in depth report was received within 24 hours as I
was told it would be.
I had also compared prices and Phoenix offered great value.
July 29, 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for taking the time to leave us a review.
We’re really pleased to hear that Simran made you feel comfortable and that you were happy with the whole experience.
It’s also lovely to know that you felt you received good value for money.
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