Phoenix Energy One, LLC Reviews 321

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

It has been a pleasure working with the team at Phoenix Energy One. Honestly, I was at first skeptical about the offer, but with investigation and watching oil prices, I believe the company has a bri... See more

Company replied

Rated 5 out of 5 stars

Alex and Lindsey helped us through the process of moving our IRAs from another company. Both Alex and Lindsey were patient (as we are novices at this investing thing) and professional. Such a great... See more

Company replied

Rated 5 out of 5 stars

I am new with Phoenix Energy and they gave me the opportunity to invest with them. The telephone staff was very helpful in guiding me thru the application process and informing me what to expect. My f... See more

Company replied

Rated 5 out of 5 stars

To me, Phoenix Energy is a 5-Star company. The company is doing an amazing job, with all my investments. Representatives, like Mr. Carlos Castellanos, Ms. Sarah Gansior, and others are always there to... See more

Company replied

Company details

  1. Investment Company
  2. Oil and Gas Exploration Service
  3. Oil & Natural Gas Company

Written by the company

Phoenix Energy One, LLC (“Phoenix Energy”) is a leading energy company specializing in oil production, mineral rights acquisitions, and non-operating working interests. Founded in 2019, the company has grown into a vertically integrated enterprise with operations across key basins in North America. With a focus on innovation, operational excellence, and investor engagement, Phoenix Energy is driving progress in the energy sector.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

321 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

GREAT INVESTMENT

So far so good. They have lived up to their commitment, and deposits are made on time or early each month. The only complaint I have is that the government is dragging their feet opening up the A+ investment option. Completely out of the hands of Phoenix Capital Group.

January 16, 2024
Unprompted review
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Reply from Phoenix Energy One, LLC

Thank you for the kind feedback. It's our mission to consistently exceed your expectations, and we're thankful for the opportunity to do so.

Rated 5 out of 5 stars

I have about three million in a…

I have about three million in a retirement plan. Does the 9 percent bond fund qualify. Also what risk are we talking about as compared to the stock market. Thanks

December 12, 2023
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Reply from Phoenix Energy One, LLC

Thank you for your positive remarks, Tommy! Please reach out to us by calling (303) 376-9778. Our licensed investment team member can assist you in answering all of your questions and assess your retirement options.

Rated 5 out of 5 stars

This group is awesome

This group is awesome. Had some doubts back in 02/22 but they have never missed an interest payment even though family and friends were skeptical. Great steady income when at the time interest rates were below 2%. 9%, maybe i should put in all of my money with this group!! Thanks Matt Willer.

November 21, 2023
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Reply from Phoenix Energy One, LLC

Kevin, thank you for your kind words. Your feedback means a lot to us, and we're grateful for your trust. We aim to be your reliable partner not only today but also in the future!

Rated 5 out of 5 stars

The customer service is excellent to…very good!

The customer service is excellent to very good because the contacts made with all facets of Phoenix and their
connection to Advanta made for fairly smooth transitions of the money invested. All were friendly and
helpful and available most of the time to answer questions or concerns.

August 1, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Lisa, thank you for the kind feedback. It's our mission to consistently exceed your expectations, and we're thankful for the opportunity to do so. If you ever have any questions or need assistance, please don't hesitate to reach out to our team.

Rated 5 out of 5 stars

So far, so good!

So far, so good. I was unable to purchase last time, but made it in this time. I’ve told a few family members about this program and I have a few already involved. God Bless PCG.

November 2, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We genuinely appreciate your honest feedback and recommendation to your family members. Your satisfaction is our top priority, and we look forward to continuing to serve you for many more years!

Rated 5 out of 5 stars

1st round investment went great, onto my 2nd!

This is my second round of investment with PHX Capital and I could not recommend them more. I tested it out so to speak last year, and received the return every month as expected, then the full return of my initial capital. I am very impressed with the business model and especially the company representatives I've spoken with, specifically Matt Willer. He is a wealth of information and very personable. I know my money is safe with PHX Capital.

September 1, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Nicholas, thank you for your kind words and recommendation.Your trust in our team is invaluable, and we are committed to delivering the best service now and in the years to come. We look forward to continuing to serve you.

Rated 5 out of 5 stars

They are very friendly

They are very friendly, very helpful and knowledgeable. Their informational videos are good and well done

May 26, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Lawrence, your testimonial means a lot to us. We are truly delighted to have played a part in educating and assisting investors like you. We're here for you, just a phone call away, whenever you need our expertise and guidance.

Rated 5 out of 5 stars

Invest in America = Invest in Phoenix Capital!

Smooth transaction, easy to use website account. And great returns!

October 31, 2023
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Reply from Phoenix Energy One, LLC

Ray, thank you for your honest feedback. We are happy to hear our portal is of good resource to you! Feel free to reach out anytime should you need any assistance.

Rated 5 out of 5 stars

I have been a investor for 6 months

PCG sends me my monthly interest every month on the 8th. The investment is solid because they hedge their fund which was one of the biggest reason why I invested. I feel it is truly a safer investment than any I have tried.

October 29, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Robert, we genuinely appreciate your honest feedback. If you ever require any assistance, please know that we're just a phone call or email away. Thank you for being a valued part of our community!

Rated 5 out of 5 stars

All around great experience with…

All around great experience with Phoenix Capital. Top notch customer service.
Informative, easy to understand and very helpful educational tools along the way. Simple investment start up with promised monthly payouts.

September 28, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Robin, thank you for your glowing testimonial! We take pride in providing exceptional service and it's a pleasure to know we met your expectations.

Rated 5 out of 5 stars

They passed my review…

Very pleased with the level of investor service provided. A year ago when I was a new/prospective investor with Phoenix I wore them out with questions as I worked to understand this alternate investment, which was new to me. Being a CPA, I wanted to challenge myself to clearly understand the underlying risks, and to identify any issues lurking under the surface. To the Company's benefit, they showed great patience and had knowledgeable resources available to answer all of my questions.

October 31, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Phil, we are truly delighted to have played a part in educating and assisting investors like you. If you ever have any questions, please don't hesitate to reach out us.

Rated 5 out of 5 stars

Happy to have found this great company.

It's been a year now since I decided to invest in this very intriguing company. It took me 6 months to research them before making the step. I find Phoenix Capital Group LLC of high integrity, easy to connect with, and monthly payments are on the clock every time.
Thank you to the whole team, especially Matt.
Rozalia P.

October 31, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Rozalia, thank you for your kind testimonial.Thank you for joining our growing group of happy investors, please contact us anytime should you need assurance.

Rated 5 out of 5 stars

My experience with the Phoenix Capital…

My experience with the Phoenix Capital Group Holding, LLC has given me complete trust in the organization. As with all investors, there is always some investor's remorse. It natural to wonder if you have made a good choice and whether you'll actually receive a return on your investment. I received a personal phone call from the senior manager of the company communicating to me his desire to make sure that I was comfortable with my investment. He provided critical information, reassured me that my investment was professionally managed and described all the processes they had in place to protect my investment and receive a return. His individual effort to personally visit with me provided me with the comfort and confidence I needed to relax. My experience with the company has continued to be rewarded with consistent contact communicating their growth and development. I have recommended the Phoenix Capital Group to family and friends.

October 30, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Khyl, thank you for your trust and kind words! Your satisfaction is our top priority, and we look forward to continuing to serve you for many more years. If you ever have any questions or need assistance, please don't hesitate to reach out to our team.

Rated 5 out of 5 stars

Satisfied with 1st payment

So far you have delivered 1st monthly payment of interest 2/3 days earlier than you suppose to I will see in coming years how good you deliver your promise. Then I may consider to invest some large sum.

October 7, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Mirza, thank you for your honest testimonial. We are glad to have you with us. Should you ever need us, feel free to reach out anytime.

Rated 5 out of 5 stars

Easy

Easy, fast and Cameron explained things very clearly.

September 29, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Toby, we strive to keep the process as simple as possible while still being here to answer any questions you may have. Should you ever need us, feel free to reach out anytime!

Rated 5 out of 5 stars

I'm very pleased with my investment…

I'm very pleased with my investments with Phoenix Capital. The returns on my investments have been just as promised, and their responsiveness to any questions have been excellent. I will continue to make further investments with them in the future.

September 29, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Mark, your feedback means a lot to us, and we're grateful for your trust. We aim to be your reliable partner not only today but also in the future. We appreciate your confidence in our team.

Rated 5 out of 5 stars

Guidance from God

Guidance from god

October 30, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Jo, thank you for the kind words. Should you ever need us, feel free to reach out anytime.

Rated 5 out of 5 stars

personal service

The service Phoenix provides is very personal and detailed. You get an acct manager assigned to you that can help you resolve any issues quickly and efficiently. Emails do not get lost in "team" inboxes. My rep Wendy is top notch when it comes to service!

October 25, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Thank you for this glowing testimonial. We appreciate your trust in our team. Going above and beyond for our investors is what we strive for!

Rated 5 out of 5 stars

What awesome people and a great…

What awesome people and a great company! While the company resubmitted the regulation A offering with the SEC I put my name on the waiting list. When the investment went live, Cameron called me and sent an email to notify me. I invested the next day. After talking with Cameron I then made an early withdrawal from a bank CD the following day and invested that money as well. PCG reimbursed me for the penalty charged by the bank. Wow that is customer service! Today I looked at my account and already have an interest deposit. I thank God for leading us to this company. And thank you to Cameron for your assistance. Top notch company! I look forward to a long relationship with PCG.

October 23, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We're delighted to hear that! At Phoenix Capital Group, we are committed to delivering excellent customer service and building strong relationships with our investors. Your review brightened our day! Thank you for your kind feedback.

Rated 5 out of 5 stars

I received excellent costumer service

I received excellent costumer service. Mr. Cameron Smart was able to answer all my questions and was very informative. He replied to my emails in a timely manner. I am pleased with my experience.

October 10, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Thanks for the kind feedback! We are so glad to have been of service to you. Our team is always looking to go above and beyond when possible. Feel free to reach out anytime for direct assistance.

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