Phoenix Energy One, LLC Reviews 321

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It has been a pleasure working with the team at Phoenix Energy One. Honestly, I was at first skeptical about the offer, but with investigation and watching oil prices, I believe the company has a bri... See more

Company replied

Rated 5 out of 5 stars

Alex and Lindsey helped us through the process of moving our IRAs from another company. Both Alex and Lindsey were patient (as we are novices at this investing thing) and professional. Such a great... See more

Company replied

Rated 5 out of 5 stars

I am new with Phoenix Energy and they gave me the opportunity to invest with them. The telephone staff was very helpful in guiding me thru the application process and informing me what to expect. My f... See more

Company replied

Rated 5 out of 5 stars

To me, Phoenix Energy is a 5-Star company. The company is doing an amazing job, with all my investments. Representatives, like Mr. Carlos Castellanos, Ms. Sarah Gansior, and others are always there to... See more

Company replied

Company details

  1. Investment Company
  2. Oil and Gas Exploration Service
  3. Oil & Natural Gas Company

Written by the company

Phoenix Energy One, LLC (“Phoenix Energy”) is a leading energy company specializing in oil production, mineral rights acquisitions, and non-operating working interests. Founded in 2019, the company has grown into a vertically integrated enterprise with operations across key basins in North America. With a focus on innovation, operational excellence, and investor engagement, Phoenix Energy is driving progress in the energy sector.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

321 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wooow I’m very happy for work my money…

Wooow I’m very happy for work my money every thing is good 😊

October 8, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Your satisfaction is our top priority, and our team is here to help you make the most of your investment! We appreciate your trust in us!

Rated 5 out of 5 stars

Phoenix Capital Is Real

My wife and I had been looking a great place to invest our IRA,s, After searching and reading Phoenix Capital reviews we made a decision to contact them. Cameron Smart was the one that answered the phone, I asked him several questions like could I have a face to face with someone. He said he would have Matt Willer to call me. Matt meet with me and my wife face to face and answered all questions we had. We then made a decision to invest our IRA,s with Phoenix Capital. I want to thank Matt and his team for being so helpful. I especially want to say thanks to Matt for helping surrender an annuity we had. The Kings

July 19, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We're delighted to have you join us! Thank you for your kind words and for taking the time to leave us a review. Our team is always available to assist you. Please feel free to reach out if you have any questions. We're here to support you throughout your investment journey!

Rated 5 out of 5 stars

Phoenix is real deal

Phoenix is real deal. I use the monthly interest payments as portion of my self-designed pension plan, after retiring last December. I place alot of trust in Phoenix & look forward to many more years of investment priviledge.

September 26, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Thank you for your trust and kind words! We're committed to helping you achieve your financial goals during your retirement. Your satisfaction is our priority, and we look forward to continuing to serve you for many more years. If you ever have any questions or need assistance, please don't hesitate to reach out to our team.

Rated 5 out of 5 stars

C.H.A.N.E.L

September 22, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We appreciate your kind words. Should we ever be able to assist further, don't hesitate to reach out to our team.

Rated 5 out of 5 stars

This group has shown that it is a group…

This group has shown that it is a group of good people.

September 20, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Thank you for taking the time to leave us a review. We're delighted to hear your positive feedback and are committed to continuously delivering a great experience for our investors.

Rated 5 out of 5 stars

The customer service is impeccable and…

The customer service is impeccable and JoAnn has been fabulous to work for!

September 14, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Thank you for your kind words. Our team is always here to assist you. If you have any questions, please don't hesitate to contact us. We appreciate you being here with us!

Rated 3 out of 5 stars

I put up the money 4 months ago but still don't have a bond

I researched this company well and believed I was making a good investment decision. I opened a self directed IRA in May 2023 and expected to purchase the bonds soon after that. Unfortunately, I didn't hear anything back from Phoenix Capital Group regarding the bond purchase so I inquired. I was then told that they needed to file with the SEC but that they didn't expect it to take long. Here we are in Sept 2023 and I still don't have a bond.
11/14 - The bond purchase did finally go through and I have had two dividend payments. So far, looking good.

September 8, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We appreciate your honest feedback and apologize for any confusion. Due to full subscription of our Regulation A offering, we have been on hold and working with the SEC for several months to expand and allow more investors in - unfortunately this has taken much longer than expected. You should've had someone on our team in contact with you regarding this, and we apologize for any less than stellar service you received. Someone on our team will be following up with you shortly, thanks for your patience!

Rated 3 out of 5 stars

It took me a while to finally make my…

It took me a while to finally make my investment with Phoenix Capital Group. I listened to their 'Investor Webinar' several times, checked their reviews both here & BBB & 'most' were very positive & encouraging. After which, I decided to invest with this company.... not once, but so far I've invested 3 times. I was very leery the 1st few months whether I will really see interest deposit from them in my bank account. So far, payments have been exactly as described every month w/c helps me relax & feel secure & confident with this company. I should say that Phoenix Capital Group, gives a good return of investment for your money...

After all these positive review about PCG, here comes the negative. I have made 'phone appointments' with them (2x), set a time & date, but to my big disappointment never got a call back.... no follow up or apologies for not keeping the appointment. Everybody's time is very important not just theirs but mine too. When I set aside that time from my busy schedule, it means that I have to set aside whatever I plan to do to make sure that I am available on that scheduled time for them.... 15 minutes, 30 minutes, 1 hour or more went by & no calls… not even the next day.

I was very impressed to read the nice & positive feedback that other investors wrote about their communication experiences with PCG, their punctuality & 'assurance' that they will always get back to whoever wants to discuss matters with them.,, just call... text... email to make an appointment. Reading that kind of comments & actually hearing that kind of assurance from them increased my confidence about the integrity of PCG w/c highly encouraged me to invest with them. That turned out to be a disappointment for me.

In conclusion, I would say that Phoenix Capital Group just lost a 'big investment' that I plan to add on top of what I already have with them. That's the reason why I made that phone appointment.
BTW, this review is way past due.

May 22, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We sincerely appreciate you taking the time to leave us an honest review, and want to first of all apologize for not delivering the service you deserve. This unusual for our team and rest assured we are working internally to asses what communication missteps may have taken place where you weren't properly taken care of. We truly appreciate you, and you should be in contact from someone on our team soon to see how we can resolve things for you. Thanks for leaving us your thoughts, we hope to better serve you in the future.

Rated 5 out of 5 stars

GAME BUILDER

BY GETTTING INTO THIS WEBSiTE.

September 3, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Thanks for your kind thoughts - our team works hard to help individuals with either vast or limited experience in the investment 'game' and assist them to grow their personal finances. Should we ever be able to assist further, don't hesitate to reach out.

Rated 5 out of 5 stars

I needed passive monthly income to…

I needed passive monthly income to supplement my retirement. I did my" homework" for a few months and communicated with Cameron Smart my concerns and goals. I am very happy about my decision and plan on investing more in the future .

August 26, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We are so glad to have brought you additional financial security as well as providing you with a great experience as a new investor. We truly appreciate your support and are here whenever you may need us.

Rated 5 out of 5 stars

Great investment/returns

Great investment/returns. Customer service has always been really easy to get hold of and go the extra mile to help you out.

August 9, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We appreciate the kind feedback, and are so glad you decided to put your trust in our team. We sincerely hope to be of service to you now and in the future!

Rated 5 out of 5 stars

All Is Well!

Really impressive start for Phoenix Capital Group. All promises made have been kept with a few bonuses along the way.

Everything that I have been told has come to pass. Along the way there was some difficulty in linking my bank to Phoenix Capital Group through the Automated Clearing House. I had to transfer my initial investment through a bank wire with a $30 charge. Phoenix immediately promised me a reimbursement. My first monthly interest check came via a physical check. Without any prompting from me Phoenix personnel took it upon themselves to work out a way to use the Automated Clearing House (ACH) with my bank. My second check and the reimbursement for the initial bank wire came via the ACH. Good job, everyone!

August 8, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We are so glad to have been of service to you, our team is always looking to go above and beyond when possible. Feel free to contact our team anytime for direct assistance, were just a phone call or email away. Thanks for joining us!

Rated 5 out of 5 stars

Hello Roseline,



Hello Roseline,

Thank you for creating an account with Phoenix Capital Group. We are excited for you to join us as we unlock high-yield energy investments for everyone, not just institutional investors

August 4, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Thank you for the review - if you need any help or we can better assist you, don't hesitate to call us directly. We appreciate you being here with us!

Rated 5 out of 5 stars

Phoenix Capital Group IS the REAL deal!!! Glad I found them!

I was VERY apprehensive to enter into investing with Phoenix Capital Group because of fear of being scammed...but thru some honest tears and having Matt Willer and Cameron Smart gently guide me through the process, THEY STAND ON EVERYTHING THEY SAY. Trust this company!!!!! My dividends come exactly on time and the whole experience is VERY credible. I am grateful that good, honest and kind people exist and Phoenix Capital Group delivers!!!! HAVE NO FEAR!!!

August 2, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We truly appreciate your testimonial, thank you for the kind words. While we know it's hard to trust in todays world, we strive to go above and beyond to ensure you as the investor are as confident and educated as possible. We look forward to you growing with us!

Rated 4 out of 5 stars

My first dividend came exactly on time…

My first dividend came exactly on time - 10th of the month. Everyone I have interacted have been friendly and informative.

July 10, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We appreciate your initial trust, and rest assured you are in great hands with our team. Our monthly dividends will always arrive on time, and you'll always have someone here to speak to should you need. Call us anytime you have questions.

Rated 5 out of 5 stars

OfficiallyRoberthuffman


About us
Who We Are

Well, thankz all our customers and supporters...
I tend to give my ability to serve with humility!
We proudly stand head and shoulders above our numerous competitors offering logistics services and technology allows us to provide services that offer a high degree of reliability while remaining cost-effective. Our air freight service provides a turnkey service for international air shipment needs. We work to ensure that your long-distance freight is delivered on time on a consistent basis.

July 31, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

While we appreciate the review, we're afraid you may have us confused with another company as we deal in the financial sector and mineral right holdings. We are headquartered in Denver, Colorado - call us anytime should you have any questions. Thanks!

Rated 1 out of 5 stars

I have had used great and reputable…

I have had used great and reputable CannaEats. But here I Honestly feel lied to. Even though the wording in their statements is correct, 9% APY, I think they could do a better job of stating it is 0.75% per month. And including this information in their sales tatics' statements.

March 29, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Thank you for your comment and we couldn’t find your investor account in our system. We apologize for any confusion while reviewing our offerings. To share more, we are filed with the SEC and all documentation is available at https://bit.ly/PhoenixSEC. We are proud of the corporate bond offerings that we provide along with the transparency of these offerings. All language is reviewed by compliance. The Regulation A+ offering is a 9% annual interest with a three-year term paid monthly. Let us know if you have any further questions at investorrelations@phxcapitalgroup.com as we are happy to connect.

Rated 3 out of 5 stars

Not as expected

I spent considerable time working with Cameron Smart to invest in a 9% bond. My IRA funded the investment in May and Phoenix Capital returned my invested capital in June. It was supposed to be held for three years.
I did hear from Cameron and he said the rules only allow them to handle a certain amount in bonds and I will have to wait until July to invest after all. Hopefully things still work out.

June 8, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

We sincerely apologize for any confusion Mark, during your investment process we maxed out our Regulation A offering - not something we thought would happen for a few more months. We have filed an amendment with the SEC to increase this offering intake and rest assured, you'll be at the top of the list once were all cleared back up. We appreciate your support and patience!

Rated 5 out of 5 stars

flawless

The experience was really flawless. Quick response times, the process of our deal was smooth and completed without any delays. Will not hesitate to work with PCG in the future. Highly recommend this group.

June 1, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you for the kind words, we are glad to have won you over. We are here to serve you, so please contact us anytime with questions and feel free to recommend us to others!

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